Thank you! I’m hoping vapefiend will get this sorted. They have been decent with thing like this in the past.
Just a bit frustrating, when it works, it is a nice vape but I baby it enough as it is and just gonna have the worry it’s gonna go again…
Yea I think I will do this cover both bases.
I was hesitant to contact tafee as they have just ignored my last few emails when my original purchases was faulty. They offered my discount from the Canada site when I told them that was pointless as I wouldn’t buy for their site as I’m in the uk...
I gave tafee another go after the issues with the first bowle and then with the replacement (which I ended up returning) and this latest one is not working at all
This is the 3rd series 2 I have that has issues
Shows 5 lights when plugged in but completely unresponsive otherwise. I have tried...
I have reached out to tafee and am awaiting a response. I sincerely hope they aren’t sending units out the factory in that state.
vapefiend are the uk distributor. What’s the point in having uk distribution and warranty when you have to send it straight back to tafee anyway. Also tafee sent...
Vapefiend have sent me a used unit 😡
Base is scratched chipped and had marks where a stem has scratched it and they have tried to polish it out. Not happy
Scratches on bottom too. Looks like one they have been using round the office…. This is beyond a joke. In much worse condition than the one...
No worries!
Their site says they handle all the warrenty stuff
“Our in-house technicians can solve any problems or faults right here in the UK,
saving you the hassle of shipping your vape abroad if it goes wrong.
Just fill out our warranty enquiry form, and let us handle the rest!”
Someone...
I felt weird posting it. I don’t wanna flame them but it’s not right. Wondering where these replacements they got sent have gone… or who has them
Also wondering what repercussions I’ll face if they do see it. Pretty sure I’m already marked as a problem customer cause I actually complain when...
These were the emails they sent me
“I hope you are well! We're writing to you as Tafee has recently made some updates to the series II base unit (aka the 'PBU') to improve the heater reliability.
Tafee has sent us replacement units, and we can exchange your PBU for one of the updated versions...
I purchased one of the first units vapefiend had in I think possibly from the first batch where others have had issues and mine was started to show issues also. I’m in the uk and ordered early april
Had an email yesterday from vapefiend telling me tafee has sent them new updated puck bases with more reliable heaters (I had noticed a drop in performance and early heater cut out was just looking at resetting it as the email came through). Asked me to send mine back to be sent out one of these...
That's cool! I love the game also.
Arise now, ye tarnished 🧟♂️
Yea the herba from your crafting kit will work well in there. just need an ancient somber dragon smithing stone to get the aroma to god slayer level 🤣
Really good job considering it wasn't just plug and play!
Thank you for being understanding of this. Life is not enjoyable currently and hasn't been for a while, I'm tired and frayed.
I know this is not Marcs fault, and I heard from another member that he was able to sort their lost parcel. It's just difficult to look on the bright side when you...
On Marcs request I dragged myself down to the royal mail depo at 8am this morning, doesn't sound tough but my mobility it's next to none currently with pain levels through the roof.
He'd mentioned previous parcels had got to the depo but not been scanned, nothing there unfortunately. Royal mail...
I've just checked with the local post service and as it's an international parcel any investigations or claims have to be made by the shipper through the original shipping company which is usps. So I will have to wait on Marc getting in contact with them when deemed lost. I'm at 29 days with no...