1. What does SSTB mean? See our glossary of acronyms.
    Dismiss Notice

www.PuffItUp.com Your Friendly Vaporizer Store

Discussion in 'Supporting Retailers' started by PuffItUp, Jul 24, 2011.

  1. mmenzie

    mmenzie My friends call me "Menz"

    Messages:
    1,897
    Location:
    Orange County, NY
    i am waiting for them to get the VAPCAP DYNAKIT DELUXE KIT back in stock and then i will be placing an order as well
     
  2. whatitdew

    whatitdew Vapes R Great

    Messages:
    371
    Location:
    Alive from the cancer ward
    I ordered some candy and it came with a free flip brick... shit is crazy B:rofl:
     
    WoodVillain, OF, Chocu1a and 9 others like this.
  3. CuckFumbustion

    CuckFumbustion Lo and Behold! The transformative power of Vapor.

    Messages:
    1,715
    Location:
    Cuckfumbustion Central
    Best place for ELB's with a discount code and their free shipping. (PUFFEDUP) $16.57 for a 4pk. While VHL has a 20% sale then charge you 4.99 for shipping.
     
  4. Morty

    Morty Well-Zoned Member

    Messages:
    652
    Big shout out to Randy & the PIU crew. I want to thank you Randy for your professionalism & 1st class service. I truly appreciate your help & your courteous manner. Me & Junior, we're all smiles over here.

    [​IMG]

    Thanks again PIU!!! :nod: :wave: :peace:
     
  5. Whissmu

    Whissmu Well-Known Member

    Messages:
    300
    I just want to announce the good service received from PuffItUp :) :
    a few days ago when I was willing to pay my cart, I gave payment error (something related to the security of the address) I repeated the payment and gave the same error .. after looking at my bank account I see what have been charged the two payments that gave error(about 300 $) quickly sent an email to the web explained what happened, Jake answered instantly clarifying and attaching the data that explained the error, tells me that the charges will be returned in a few days! I went to my bank and the inept ones were not able to give me a logical explanation and they even told me that the payments were correct, which is a lie !!
    Pass the days and the fear of lost the current offer of the web I send another email asking to confirm that the payments were never accepted because I wanted to pay my cart to take advantage of the coupon .. at 5 min Alice answered and very kindly confirm me the same as your partner and even indicated that if I provided the data provided in the first email by your colleague could speed up the process of return in my bank !! she also made sure to keep the price figured at the time of purchase until I was ready for payment! do not doubt them (if of my bank) so I asked for help to make the payment without errors! in less than a couple of hours of making my payment I had the tracking number !! WOWW !!
    Today the bank (without telling them anything) returned all my funds!
    Thanks Alice , thanks Jake, Good job and follow like this ... applause !!! :clap::clap::clap:
     
    tonuzzi, OF, snackmaster and 10 others like this.
  6. Saintcloud

    Saintcloud Well-Known Member

    Messages:
    18
    Any plans for a different Arizer Air coupon code when you get the Air II in stock?
     
    jojo0420 likes this.
  7. Vapor_Eyes

    Vapor_Eyes unfiltered

    Messages:
    1,875
    Location:
    On Demand Convection Land
    I almost forgot to post about my latest Puffitup purchase a few weeks ago. It wasn't anything too special, just a C-Vault and a couple packs of ELBs.

    The price was great as usual, and you can't beat the service! It shipped insanely fast too. It's always a pleasure doing business with @PuffItUp!
     
    Morty, PuffItUp, KidFated. and 5 others like this.
  8. HD Springer

    HD Springer Well-Known Member

    Messages:
    973
    What version of the Crafty are you currently selling @PuffItUp.
     
    PuffItUp and SSVUN~YAH like this.
  9. I'm Ron Burgundy?

    I'm Ron Burgundy? I love vape

    Messages:
    322
    Location:
    Whale's Vag
    Just put in my order with @PuffItUp for a Arizer Air / Solo H2O Filtration Stem. :rockon: I plan to get a SOLO2 soon but i figured it works with the Air as well so why not get it now. :nod:
     
  10. pxl_jockey

    pxl_jockey Barely-Known Member

    Messages:
    311
    Location:
    Old Blighty
    Okay, my in-depth unflinching editorial expose of my first experience with PIU is long overdue and I'm pulling no punches:

    It was a real pleasure, just like everyone said it would be. I talked with a nice guy named Sam because my order wasn't straightforward and my custom order was then handled via e-mail by the sweet Alice. They were both genuinely helpful; you know, like they were happy to deal with me & my silly little order. You can't fake that, you can't even really train that; that level of CS is cultural. That special attitude starts at the top and is in the daily atmosphere when you see it consistently from different individuals. I've heard so many great things about @PuffItUp (Randy) and the service and care given to FC folks, he's obviously hiring happy people who like their jobs and helping people rather than the whole process being an inconvenience for them. I know who I would rather shop with.

    Bottom Line: 2 thumbs up, another special retailer supporting the FC community because they're also part of the community! I can't wait to shop there again soon, no wonder so many members love PIU. :tup:
     
  11. NinjaMindTriks

    NinjaMindTriks Ninja Vapor Enthusiast

    Messages:
    553
    Location:
    The Great Bible Belt!
    Just wanted to say that I placed an order through Puffitup and had the same stellar service as always. Told them I didn't need the grinder and I got a Jyarz and a little rolling tray and candy and some other things. Shipping was great as always. Shipped the same day as it was ordered. Best customer service in the game!
     
  12. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    338
    Location:
    Tahoe Forrest

    w0000 thank you :-D
     
  13. stark1

    stark1 Vaporist, in training

    Messages:
    1,698
    Location:
    Cloud 7
    Hi, @PuffItUp!

    Are you including VapCaps in your BF sale?

    Thanks you for your excellence in service to your fellow FC members! :tup:
     
  14. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    338
    Location:
    Tahoe Forrest
    Yah thanks for asking. we are doing 20% off everything Vapcap Friday-Monday, also free shipping :)
     
  15. stark1

    stark1 Vaporist, in training

    Messages:
    1,698
    Location:
    Cloud 7
    As always, we thank you! :tup:

    A festive Thanksgiving to you, and Yours! BF stampede approaching.:evil:
     
  16. KidFated.

    KidFated. We Don't Even Live Here..

    Messages:
    3,646
    Location:
    The Cold Shoulder
    i just think it's prettt rad of you guys to send out a happy thanksgiving email.

    Happy thanksgiving everybody!
     
  17. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    338
    Location:
    Tahoe Forrest

    Thanks hope you had a great Thanksgiving too! Our small team spent the morning in the snow and finished up with some killer fillets. Work starts for us at midnight tonight so we can get everything shipped on time. Cheers to caffeine :-D
     
  18. pxl_jockey

    pxl_jockey Barely-Known Member

    Messages:
    311
    Location:
    Old Blighty
    I love Puff It Up! Just an absolute pleasure, I need more money to spend here. Every FCer who has never shopped here owes it to themselves to do so. You will love giving them your money. True enthusiasts who love what they do!
     
  19. exime

    exime Well-Known Member

    Messages:
    162
    Location:
    USA
    Wow I live in a house + land where packages are always left. Nowhere on the website does it say a signature is required. What's the point of discreet packaging if you won't even deliver it? What a joke!

    Now I have to drive to the post office after work. Well I have to go home first and get the sticker and then drive back out. Fun!

    If I can find somewhere to rate puffitup I will definitely give 1 star and I would return this vape but I got too good a price on it.

    Definitely last time shopping here. I dump signature vendors like a hot potato. Especially ones that are secretive about it.
     
    PuffItUp likes this.
  20. KidFated.

    KidFated. We Don't Even Live Here..

    Messages:
    3,646
    Location:
    The Cold Shoulder
    Depending on value, I completely understand them wanting a signature. Leave a note in the mailbox and save yourself a trip, they will be back tomorrow.
     
    Fat Freddy, Morty, SSVUN~YAH and 6 others like this.
  21. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    338
    Location:
    Tahoe Forrest

    Sorry to let you down, you can always leave a note on your door with your signature and usps will leave it for you. We do require signatures on some of the more expensive items. I know that can be inconvenient at times however we find that reported missing packages go down drastically when a signature is required. Msg me if there is anything I can do to earn back your business. I hate to think we left you unhappy with your order.
     
  22. Morty

    Morty Well-Zoned Member

    Messages:
    652
    Another big shout out to Randy & the PIU crew. While all the other stuff I've ordered recently is trying to find it's way to me (I get it's just that time of the year), the stuff I ordered from PIU arrived in 2 days. 2 fucking days! :bowdown: I'm starting to think that the rumors ARE TRUE that Randy sold his soul to the :evil: for the fastest shipping times in the biz. Randy's loss = our gain! Thanks Randy! I'll put a good word in for ya when I go meet the big man upstairs.
     
    PuffItUp, Mr. Me2, biohacker and 3 others like this.
  23. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    338
    Location:
    Tahoe Forrest


    Thanks! I sold my soul to Robot Devil. Glad it paid off, I knew I could trust him........



    [​IMG]
     
  24. b0

    b0 Cloudy...

    Messages:
    1,925
    Location:
    Another spaniard in UK
    Shipping times from Randy are ultra quick even when I order from UK or Spain! That's why I usually order from him :rockon:
     

Support FC, visit our trusted friends and sponsors