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www.PuffItUp.com Your Friendly Vaporizer Store

Discussion in 'Supporting Retailers' started by PuffItUp, Jul 24, 2011.

  1. Jimmer144

    Jimmer144 Rasta Masta

    Messages:
    70
    Location:
    Samsara
    I sent my Air in to PIU for RMA, and I got a brand new replacement unit in less than a week from sending my old one in!!! It was a very friendly and speedy process dealing with them, PIU clearly puts their customers happiness first above all things.
     
    Morty, moondog, PuffItUp and 11 others like this.
  2. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    261
    Shout out to Randy and Jake and all the oompa loompas behind the scene at @PuffItUp who keep the Willy Wonkas Chocolate Factory of vapes and vape accessories running so smoothly. I've been seriously needing some portable options so I snagged an Air and Joda GonG as well as an og VC. Care package is en route!
     
    Morty, moondog, PuffItUp and 10 others like this.
  3. Morty

    Morty You don't need a ticket to fly with me

    Messages:
    316
    Wow! These guys are the real deal! Ordered a pen from them last week & it arrived today but was the wrong color. Big ups to Jake & everyone else for taking care of me. They definitely went above & beyond. Way beyond, lol. Like they said at the beginning of this thread, they may not be the biggest, but they certainly are the BEST! Thanks again guys for your amazing CS! PIU will definitely be my new one stop shop for everything vape related. You guys kick major ass!
     
  4. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    332
    Location:
    Tahoe Forrest

    w00t!
     
  5. Xelatsok

    Xelatsok vapes tobacco modding the vapes

    Messages:
    130
    Location:
    Siberia
    @PuffItUp Do you deliver to Thailand? How are the customs risks / issues? What are delivery terms?
     
    StormyPinkness and Vapor_Eyes like this.
  6. buckhakeesah

    buckhakeesah Well-Known Member

    Messages:
    128
    Sawat Dee Kup. I'm pretty sure George will deliver. He's global. I would pm him and ask to be sure on details.
     
    Vapor_Eyes likes this.
  7. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    332
    Location:
    Tahoe Forrest

    Sorry i really hate to say no to anything however the items you mentioned in pm almost guarantee custom problems. Believe me I wish that wasn't the case.
     
  8. Xelatsok

    Xelatsok vapes tobacco modding the vapes

    Messages:
    130
    Location:
    Siberia
    Will be there customs problems with some innocent items, like Arizer stems and Firefly batteries?
     
    StormyPinkness likes this.
  9. scottg402

    scottg402 Well-Known Member

    Messages:
    1,357
    Randy is correct....There could be problems. That said it is possible. I have recently shipped a few vaporizers to Thailand and while it did take a little while, it did arrive safe and sound. :2c:
     
  10. buckhakeesah

    buckhakeesah Well-Known Member

    Messages:
    128
    My fault here, somehow I got Puffitup and George at VC confused.
     
  11. bryn987

    bryn987 New Member

    Messages:
    12
    just emailed them to cancel an order as I changed my mind at the last minute and Randy replied back like 10 minutes later stating order was cancelled and refund was on the way. Great customer service and was sad not to give them the business but I'm sure I'll hit them up again soon.
     
  12. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    332
    Location:
    Tahoe Forrest
    You rock thank you!
     
    Philreal187, Morty, grokit and 5 others like this.
  13. moondog

    moondog It's an obsession but it's pleasin'

    Messages:
    703
    Location:
    Clavius Base
    Just stopped in to say: If you are checking this thread to help you decide whether to order from PuffItUp, STOP READING AND START ORDERING! These guys are the best. As it happens, I've introduced a couple of friends to vaping recently and when they ask for tips, one of the first things I say is "Whenever you can, do your ordering from PIU."
     
  14. Vapor_Eyes

    Vapor_Eyes The map is not the territory

    Messages:
    1,772
    Location:
    On Demand Convection Land
    I purchased some Mighty oil pads from Puffitup a couple of weeks ago. Even though it was a small order they still managed to come through with amazing service once again, including a nice bonus with my order. I'm looking forward to the next time we do business.
     
  15. tx93budsmane

    tx93budsmane whoooooo?

    Messages:
    58
    Location:
    texas
    Do you order with your fc name?
     
    Vapor_Eyes likes this.
  16. moondog

    moondog It's an obsession but it's pleasin'

    Messages:
    703
    Location:
    Clavius Base
    I didn't.
     
  17. Vapor_Eyes

    Vapor_Eyes The map is not the territory

    Messages:
    1,772
    Location:
    On Demand Convection Land
    I do not. I usually post in here about my purchases so they may put two and two together, who knows. I think they just give everyone stellar service no matter what!
     
  18. His_Highness

    His_Highness In the land of the blind, the one-eyed man is king

    Messages:
    1,837
    Several of my PIU orders were done via email where I requested a minor change in the order's makeup versus what the web site showed. When I've done the email thing I do include my FC name.

    The great thing about PIU is how flexible and customer oriented they are. And then there is the speed of the service provided....amazing. My first order where I used the email approach instead of the web site....I had the 'OK' for the change, Paypal payment email and order tracking sent to me so fast...it combusted :clap:
     
    SSVUN~YAH, Mr. Me2, grokit and 2 others like this.
  19. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    261
    Ive gotta give a huge thank you to @PuffItUp for hooking me up with my EVO. And I'm about a month late on posting, but I had to RMA my LSV and they had a replacement to me in four days and it didn't cost me a penny! That's one hell of a quick and painless turnaround!
     
    Last edited: Nov 13, 2016
  20. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    332
    Location:
    Tahoe Forrest

    w00t! Thank you :-D
     
  21. AVENTUS

    AVENTUS Active Member

    Messages:
    139
    Location:
    Spelunking Luncheon
    Yo is this FreddieFresh from MPC-Forums ???? waddup dude ?!
     
    blackstone and PuffItUp like this.
  22. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    261
    Oh shit!!! Waddup?!!!! :rofl:

    Haha nah I'm FreddieFresh of the FC forums. Sorry to disappoint lol
     
  23. PuffItUp

    PuffItUp Well-Known Member Retailer

    Messages:
    332
    Location:
    Tahoe Forrest

    FreddieFresh from FC never disappoints.
     
  24. FreddieFresh

    FreddieFresh Well-Known Member

    Messages:
    261
    The kind words are much appreciated my friend :science:
     
  25. Jimmer144

    Jimmer144 Rasta Masta

    Messages:
    70
    Location:
    Samsara
    Any Black Friday/cyber Mon deals for PIU?
     

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