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Discussion in 'The Vapor Lounge' started by tclose, Feb 8, 2019.

  1. tclose

    tclose New Member

    Thank you Mark at Vriptech! Your customer service is beyond fantastic. Your personal attention to each customer goes way beyond expectations. I ordered a few glass screens and instead of having to pay $10.25 in shipping, you offered to find a padded envelope and reduce the shipping cost significantly. Never heard of a company that reaches out to their customers on such a personal level! And this is not the first time. When my old Legacy vaporizer no longer had parts available, You gave me a deep discount to purchase a new Percolator. Additionally, you sent me some parts for the old one which I was able to resurrect and use as a spare! Customer service Par Excellence!!

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