Vriptech Heat Wand

Discussion in 'Plug-in Vaporizers' started by stonemonkey55, Nov 12, 2008.

  1. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Yes I....you're reaching for the upper limits with the keif Ratm22! I personally like it better than the essential distillate oils because it will melt and release as vapor easier with the temps we're running which are more dialed for flowers than oils. BUT, that said a little oil on top of some plant material or keif for that matter is pretty ridiculous too it just takes a little longer to prime it and get it going. Also, not sure which bowl you're using but sometimes you can drop the bowl into the upside down intake (stem down) and it will sit there at a little bit of an angle but workable. Otherwise there are all kinds of ways to rig up functional bowl stands --- one of my favorites a customer sent a pic of was made with a stainless machine screw stuck in a base of FEMO --- the bowl stem just slide down onto the threaded part of the stainless screw that stuck straight up and it held the bowl in a perfect position for say dumping keif in there. Also, you might want to try putting some glass beads down first over the screen (either one of our stainless ones or a small glass honeycomb screen --- small size) and then put the concentrate on top of --- this works great with keif and will get oil melting faster too!
    Nebu likes this.
  2. vapeArama New Member

    Message Count:
    19
    how do i send in my virptech 3.0 for a new element it over one year old. and it just went out, used it every day love it. cant see how to send you money and cant find e-mail for virp
  3. Kief Medicated

    Message Count:
    97
    Location:
    California
    vapeArama likes this.
  4. vapeArama New Member

    Message Count:
    19
    Thanks kief for the info tried all the old e-mails
  5. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Thanks for helping out Kief indeed VapeArama just make the element replacement service purchase online and send the heater (glass removed) to VripTech, Int, 969-G Edgewater Blvd. #229, Foster City, CA 94404 Attn: Element Replacement and we'll get the element swapped out to a new one and send right back. Sorry if any missed emails you can also try Mark@vriptech.com if you're not getting an answer on the info@Vriptech.com account emails but either way the emails should be seen. Or as always just post here and the family will steer you proper until we peep the thread. Hope everyone is having an aromatic Friday evening!!!
    charliedontsurf and vapeArama like this.
  6. Ratm22 Metal Lungs

    Message Count:
    141
    :cuss: My wand just went out in the middle of a bowl. It doesn't get hot anymore...

    I just had it repaired and didn't get more than 10 rips off it.

    I'll send an email to see what can be done....
  7. Ratm22 Metal Lungs

    Message Count:
    141
    over a week and little support... I'm about to just sell this thing and maybe get back my losses.
  8. charliedontsurf Pyrrhic Vapage

    Message Count:
    2,060
    Location:
    Up the Nung
    Give them time, I'm sure Vriptech will handle it if it's a legitimate warranty claim.
    vtac likes this.
  9. Ratm22 Metal Lungs

    Message Count:
    141
    Got in touch with them, Its headed back for repair.
    charliedontsurf likes this.
  10. SoulCaptivesAreFree Hazemaniac

    Message Count:
    62
    Location:
    Bavarylon
    I'm not happy with the service when ordering directly from vriptech!

    it's been close to a month since i confirmed my order and the shipping method (international customer), i was hoping to get my replacement parts before going on holidays, that's why i ordered a month ago... i'll leave on wednesday and still no sign of my order, that would be ok if i knew it was the fault of the postal service - but i have not even received my tracking info, despite asking for it twice at different vriptech email adresses :/

    So i just express ordered the same part again from a european vendor, just so i wouldn't have to go on holidays without my VHW- now i'll have it double...
  11. audiodelic Holy Herb ... Boom Shiva !

    Message Count:
    193
    Location:
    Shiva's India
    The exact same problem as the post above. I made an international order, they instantly charged my credit card but no response to three e-mails i have sent them.

    Has Vriptech shut down or turned crooks ? Does anyone have any updates ?
  12. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Sorry guys for not being on here have been traveling quite a bit the last 12 weeks and for slow replies --- we've recently been losing mad non-spam emails to filters due to an email client update I think...either that or something changed on our ISP's side. I've got our "Genius" scheduled to take a look and am working through the last few weeks of filtered emails myself. But the good news is that we only have one current back order so virtually everybody's orders have shipped. Our UPS tracking auto emails are NOT working though so if you placed an order in the last couple of weeks not counting Fri-Mon over this weekend it has shipped unless you're waiting on a Steinel HG2510 which our only back order is held up on.

    To be clear folks: VripTech has been around since 1997 --- since the days when people insisted "vapor doesn't work" LOL! We're not going anywhere without a clear advanced warning to all of our customers our business is way too established for that so if you're not getting a reply and have placed an order be aware that Mark's (owner) direct line is on your CC statement and you can always just call or text that # and you WILL get quickly sorted to your satisfaction with an apologie for any lag. We don't post the phone # on the site or here because we know from past postings of the phone # we simply can't keep up with the calls and keep the glass getting blown and the orders shipped so prefer email. We understand the frustration if you haven't gotten a reply --- just please don't suggest we are crooks or closing down --- not going to happen we need the VripWare as much as you do!!!
    Benny Lava, charliedontsurf and Kief like this.
  13. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    And specifically for international customers we ship USPS International Priority for larger boxes and International First Class for smaller orders so there isn't always a tracking # but we can always provide a customs doc # that can be used to check in with the local customs office as that is where the hold ups that often get blamed on us are often actually taking place!!! All of our product is shipped as "Aromatherapy System" parts i.e. "heaters" "extraction chambers" "inhalers" etc for reference.

    Again, sorry for anyone waiting on email replies but please rest assured we are shipping orders twice weekly or more and the only reason for a hold up would be a back order which as of now there are none. Over the last few weeks we had a back order on VHW glass covers, Valloon Valves, and Steinel HG2510s --- everything else should be shipping within the week it was ordered in the case of domestic orders and either the same or the following week for international orders depending upon the day it was placed (International orders ship once a week instead of twice because we have to take them to the PO).
    Benny Lava and charliedontsurf like this.
  14. audiodelic Holy Herb ... Boom Shiva !

    Message Count:
    193
    Location:
    Shiva's India
    Guys my problem is solved, i got a reply from Mark at Mark@vriptech.com. He also apologized and i have received my order. So Vriptech is still alive and kicking and hopefully they will fix the spam filters in their inbox.
    charliedontsurf likes this.
  15. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    What up Family just a post "Genius" visit update. Unfortunately it appears our email issue is ISP related and not my beloved Genius' most recent software update that I was blaming....that said we are still having issues so are trying to stay on the filtered folders to make sure noone is left hanging but again if you are not getting a timely reply please just refer to your CC statement and call the phone # that is reflected. It is my (Mark the owner) personal mobile and a voice or text will get seen within 24 hours in most cases and I will get you sorted for sure or at least get you an answer ASAP. Sorry again for anyone getting slow replies we aren't the fastest to start with I know, but we've been dealing with an IT mess here compounding the lag for some of you and I apologize. That said we are definitely still in business alive and well and Superior Vapor for all is still our Mission!
    Kief, charliedontsurf and Nebu like this.
  16. SnidelyWhiplash Member

    Message Count:
    85
    My herbalaire just died a sad death, and I pulled out my wand old wand. It had suffered a fall, and I had to break out the inside glass chamber in order to keep using it (eliminating the all-glass path).

    I think the herbalaire death solved the electrical mystery I was experiencing when I initially got the wand (elements kept dying and glass kept overheating) - my wall socket is out of phase.

    Anyway, im hitting this, and im higher then ive felt in a long time.. What a tool...

    Suggestion: Form the Breakers Club. If you have identified a customer as a "Breaker" like me, sell them replacements glass for wholesale plus shipping so they don't just give up on this system like I did. It really is fucking baddass.
  17. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Appreciate the Breakers Club suggestion SnidelyWhiplash we live on super lean margins relative to all the "other" stuff out there and couldn't survive selling only wholesale (not good for any of us who prefer superior Vrip vapor) and really make no secret that our products are not for everyone because you have to be gentle with the glass (especially the wand!!!)... that said if you've had repeated breakages with a particular piece and a little love will help keep you loyal to inhaling superior Vrip vapor don't be afraid to ask just send an email and tell us what up. You'll likely get a few suggestions on how NOT to repeatedly break the piece and a courtesy bro-form deal to dampen the pain of breaking off the cheese for a replacement. We can't do it all the time for everyone, but try to help the Cause when we can...especially if the Cause is maintaining the inhalation of superior Vrip vapor! And if you where close I'd pack you a flavorful Vrip that would for damn sure make you feel better! Also, don't forget if you have a breakage that you think could be due to an out of tolerance piece please feel free to send us pics to consider warranty coverage even if out of warranty we're willing to consider any and all cases and priortize our customers feeling good about not just the quality of the vapor they're inhaling (we know we got you there) but the overall value of going Vrip!
  18. SnidelyWhiplash Member

    Message Count:
    85
    Suggestions?
    Hahaha I could start by actually cleaning my man-cave (my studio bathroom). It's my last stand at holding onto my fond dorm-room memories. Hahahaha. Basically I trip on the cord every time I break it. Obviously the solution would be feed the cord from a direction in which one cannot walk. Usually its like something grabs my attention, and I stand up, hooking the cord accidentally with my leg and off it goes. Keep in mind I vape 3-5x a day. Ive broken 3 gong adapters with my herbalaire (RIP) alone.

    Maybe a solution is to buy a 3 pack of covers.

    Or maybe it's mod time... Hmmmmm. What if I had a metal pole/stand that clamped on the counter, and actually hung the iron, suspending it with just enough looseness to sit in the stand or in my bong - like a dentist drill. that way a fall would merely leave it hanging... If the cord could retract and clamp at different heights then I could raise the slack after using it...


    Shadow you are the man, appreciate your offer and contributions to us.
  19. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Yeah bro all about strain relief on the cord as that is one of the most common reasons for a VHW breakage...we hear it all the time. Although it's often blamed on a cat or dog that was running by not the human!!! We've actually had a few customers who have rigged the wand from the ceiling much as you've described with a clamp-on stand just not with a stand. One guy even rigged it up with a spring loaded pulley so that it could retract as you've described....now that is the shit! These cord pulleys are available at many hardware stores with a cord already on it and all you have to do is plug into that cord and shorten the VHW cord with a tie to appropriaely set the length. We recently rigged the one we use in our geo dome on the mountain from the ceiling since we had so much activity and more people than usual in the dome for a few weeks and it worked great. We just rigged the extension cord we plug into from the celing and then would plug the VHW in when we needed it and put well out of the way when we didn't. Happy to say that even with an iron table and flagstone and decomposed granite floor and lots of tired and weary family and friends working and living on the mountain for a few weeks (and lot's of vapor testing) there where no breakages of the wand or the bowls or the VWT!

    And to be clear folks it's me Mark owner of Vrip using the ShadowVape account for posting since the original ShadowVape (my little bro --- Vrip is a family affair --- our Wholesale rep VaporGirl is my wife too) is off holding down a corporate 9-5 gig and a full time GF these days! Sorry for the slow FC replies I'm not online as much as he was, but do my best to check in regularly. Probably time for finding a ShadowVape II, but for now it's yours truly! That's why the posts by Vrip Vets holding it down and representing are so appreciated!
    SnidelyWhiplash, vapeArama and Kief like this.
  20. audiodelic Holy Herb ... Boom Shiva !

    Message Count:
    193
    Location:
    Shiva's India
    I have been using the VHW version 3.0 since the past one year, this thing never fails to surprise me with its taste/efficiency of pure blur vapor. Every time i get a new strain of cannabis or iceolater hash, the first puff will give me the perfect taste of new flavor, VRIP really stands for the best tasting pure blue vapor.

    I am so satisfied that i am not sure if its even worth investing for the Vapexhale cloud i.e whenever they release the 220v version.
  21. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Right on Audiodelic appreciate the props...once you've experienced a proper Vrip it's hard to accept anything less. That said, the Cloud is definitely a high end piece that complements Vrip systems nicely with a glass encapsulated element and vapor path that gives you one function the Vrip doesn't that may or may not matter to you and that's the ease of one handed use once it's all packed and assembled and the vapor is flowing --- it's a different ritual that doesn't require the same level of participation in the extraction as the Vrip (although perhaps a bit more in the disassembly, unpacking, repacking of the herb pod, and reassembly) and that was a big part of their design impetus. The glass that encapsulates the element is also protected within the base so for the butter fingered among us that is a great feature! We have quite a few customers in common who bust out the Cloud for when they have company or just want to lay back and not think about the extraction --- just inhale once it's flowing, and tend to hoard the Vrip for personal only or sessions with the most conscious of friends to protect the wand! Vrip has always been about preserving a ritual of putting something to the bowl as you may have once done with a lighter or match and even having some finessing thereof for the most evenly extracted vapor and we do it with as much glass as possible (and as little of anything else that's possible) and only a very small thin stainless filter mesh in the bottom of the bowl that can be easily swapped for a titanium or glass one if you really want to take it to the next level. It is our goal for our next generation VHW system to be 100% glass so even though they are not in the heat or vapor path there will be no silicon tip seal that eventually needs to be replaced, no silicon o-ring on the bowl to intake interface, and if we can pull what we are working on now no stainless screen required either! We originally where going to introduce a transitional model by the holidays that still used the stainless screen and the o-ring on the bowl to intake, but have decided that if a we and then the customer is going to make the investment in the spherical glass joint wand to intake interface (not cheap or easy) they damn sure want everything else to be all glass and so that is what we're working on. It's complicated things a bit as we're having to customize yet another joint, but in the long run I think, well no I KNOW, you're all going to really appreciate the effort and the new design...probably will only be bummed on the price, but as always we'll do our best to use production line techniques to deliver the most functional of highly tooled functional glass at the best price points possible and we'll continue to sell the existing VHW design for an extremely cost effective approach to Superior "Blue" or "Skim Milk" Vrip Vapor. Man I love the R&D!
    vapeArama likes this.
  22. HERBavore Member

    Message Count:
    65
    Location:
    Arizona Bay
    I like the idea of ABSOLUTE GonG, not even a SS screen or silicone o-ring, but I'm sure that would drive up the cost quite a bit also. Any price range as of now?
  23. VapeHead.com Member

    Message Count:
    84
    Location:
    Australia
  24. ShadowVape Vrip CSR

    Message Count:
    183
    Location:
    Cali Baby!
    Thanks for the interest family but no price estimates yet because I don't want to jinx or dissappoint anyone once we finally get production sorted and I definitely don't want to start establishing time lines as these things lag and we are stretched just keeping up with current demand especially with the holidays. With glass it's one thing making one-off protos --- making something in a production environment for the long haul is a totally different beast where we have to calculate reject rate as well as the pieces we have to source from others (i.e. the spherical joints of which we have only found one American supplier with the sizing and tolerances we need) to come up with a sustainable model. I can tell you this: the two pieces of the spherical joint alone will likely add at least $80 total just for the joints and the sealing required split between the glass cover (wand) and the upper intake) --- exactly how that split works will come down to doing some pre-production short runs to get sorted. As far as the bowl goes we know we can do a GonG VCB without a glass screen using standard joints as that is actually the first approach we ever used back in the '90s --- the problem is without a thermal break the piece gets too damn hot to touch after one bowl and has to be left to cool before repacking which was unacceptable to me (normally a two Vrip bowl minimum here!). I also did not like the depth and shape of the bowl using a standard joint which is why we are working on a custom solution that is based upon a standard joint with a slot on at least one of the tapered surfaces for a thermal break and to make sure it doesn't ever get stuck with long term expansion/contraction that will come with the way we're using them as well as shortening the joint. This is hard enough, but we'll get it done. The hardest part is the screen and I appreciate the tip VapeHead --- the funny thing is one of our very first protos back in the '90s was using a course frit like Goldstein appears to be using as a glass screen of sorts we just couldn't get the flow rate we needed --- worked great for oils, but not loose leaf herbs. I'm going to revisit and will look at some videos of the Goldstein apparatus in use and if it looks like he has got something going there that could be synergistic I'll reach out for sure although don't get your hopes up...I won't name any names, but from my experience alot of the players in the glass industry don't work well with others for whatever reason.

    Vrip from inception, to product concept and business philosophy has always been about complementing the wonderful array of functional glass art out there...we want to simply improve the substance, concentration and flavor of what is being inhaled through those pieces by the customers who support the companies and artists behind them via our compatible VCBs and either the HGs or VHWs as an improved heat source to a lighter or match. Unfortunately, virtually every time we have reached out to others to collaborate it goes nowwhere for whatever reason. Often we don't even get a reply??? I've always thought it was vapor was perceived as "kooky" whereas smoke was too cool for school....you would think with all the research and clarity on the subject now, i.e. Vapor is both better for you, better tasting (if done right anyway), AND STRONGER that mindset would be a thing of the past. The winter is when I have the most time to work on Vrip so besides revamping the website this winter (I know long overdue!) I'll be looking for some collaboration potential for sure as I've got a list of brands that our customers have been raving about how great our VCBs and VHWs work with the pieces they are manufacturing. As is we always make an effort when we are representing to have other brands of water tools and bubblers present to drive home the complementary and compatibility foundation of our product models. We have used many different brands for Vrip Vapor demos in the past with wonderful success and beyond stoked feedback including HiSi, RooR, Sovereignty, Zob, and Shelden Black off the top of my head. And I've got customers now who have been super pumped on HitMan and Swagger Glass because of their unique diffusion bodies. That's the beauty of what we do and how we do it --- it's all Love and better Vapor regardless of what type of tube or bubbler or diffusion you prefer!
    Nebu likes this.
  25. Nebu Post-Apocalyptic Renaissance Man

    Message Count:
    20
    Location:
    Portland, Oregon

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