Multi-brand Vivant Dabox

Jojo_Vivant

Company Rep
Company Rep
Hello everyone, happy Valentine's day!
Buy 1 get 1 for free on 14 February. Use code on our store to get Valentine's free gift for your love! 3 codes for Vleaf/Nomad/Dabox on our online store!
LOVEVLEAF
LOVENOMAD
LOVEDABOX
 
Jojo_Vivant,
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Vision103

Vision103
I have everything viviant makes. I must say they are a solid company Anything I've used so far is unbreakable .
 
Vision103,

Jholidayb

New Member
Hello,

I have had a DAbOX for 6 months and love it!

Last night I cleaned the box for about the 3rd time.

When I removed the glass chamber, a small, wry thin O ring stuck to the chamber.

The ring may have stretched or torn, I can’t tell for sure, but I cannot get the glass chamber to properly seat so as to remain attached instead of bouncing around in the channel.

Thought? Does the warranty cover this?

Thank you!
 
Jholidayb,

Vivant

Well-Known Member
Manufacturer
Hello,

I have had a DAbOX for 6 months and love it!

Last night I cleaned the box for about the 3rd time.

When I removed the glass chamber, a small, wry thin O ring stuck to the chamber.

The ring may have stretched or torn, I can’t tell for sure, but I cannot get the glass chamber to properly seat so as to remain attached instead of bouncing around in the channel.

Thought? Does the warranty cover this?

Thank you!

Hi @Jholidayb , your DabOX kit comes with replacement O-rings. The O-ring you are looking for is used here:
4338c341ca3679b41fac7f703724e803.jpg

The size of the O-ring is 18mm with 0.5mm thickness:
846d1ab432a987806ceefa237058a499.jpg
 
Vivant,

Jholidayb

New Member
Thank you SO much for your prompt reply!

Through your advice and YouTube, I found where the washers “should” go.

Me getting the O-ring installed in that groove is slightly questionable...

I think the reason the glass chamber was not “seating” was because I had to push the glass chamber out from the bottom. Doing that caused the silicone splash guard to slide inside the glass chamber and became detached from the base.

I installed the silicone piece first, then the glass chamber and everything is working well.

Thank you for including spare parts and for great customer service!

I’m off to do my O-ring installation meditation...
 
Jholidayb,

Vivant Customer Service

#Vivant Manufacturer Rep
Company Rep
Merry Christmas & Happy New Year! Come & get your favorite one!
- 25% OFF code: FC25!
- Up to 50% OFF code!
- Date: DEC.20 - JAN.3
-@vivantvape, we offer 2 years warranty.
www.vivant.com
 
Vivant Customer Service,
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Vivant

Well-Known Member
Manufacturer
Buy one DAbOX, Get one free water filer ($24.99)
Using code "DABOX"!
Remember to add dabox and water filter together to the cart and then enter the code to get a free water filter!
 
Vivant,

Vivant

Well-Known Member
Manufacturer
Buy one dabox, get three dabox accessories free.(one dual quartz coil head + one single quartz clapton coil head + one glass water filter, Value at $34.97)
Using code "DABOX710" when you check out.
 
Vivant,
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