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Vivant Alternate

Discussion in 'Portable Vaporizers' started by blackbur, Jan 25, 2017.

  1. vaptronix

    vaptronix New Member

    Messages:
    10
    I've got 3 new v3 caps - they work as intended, no cracks or melting so far. They look much sturdier than the previous versions. Also, thanks to Vivant for excellent customer service!
     
  2. mash

    mash Well-Known Member

    Messages:
    76
    I'm still using the crafty CU.... daily use and couldn't be happier. That being said..... woukd love to hear more reviews of this V3 cap..... so far sounds like it's really good.

    Will be interesting to see if @Vivant will expand on improvements for the Alternate.
    Aluminum shell? or thicker plastic.
     
    dtaxx, BigJr48 and Summer like this.
  3. sickmanfraud

    sickmanfraud Well-Known Member

    Messages:
    1,026
    I know of no details other than the FACT: PIU no longer works with Vivant.
     
    BigJr48 likes this.
  4. elykpeace

    elykpeace wasn't me

    Messages:
    357
  5. Vitolo

    Vitolo Vaporist

    Messages:
    8,646
    Location:
    The Vapor Trail
    Still counting my blessings.
    I am still using the V1 top, but have also an unused spare.
    I have also unused the V2 top and V3 top.... no sense in fixing something that is not broken, so I keep using number 1 top.
    I have lowered the number of sessions a day with the alternate to 2 sessions a day... as I have other units that need attention, and monitoring, but the Vivant still works well.
     
    Last edited: Sep 18, 2017
    BigJr48, Summer, vaptronix and 3 others like this.
  6. Vivant

    Vivant Well-Known Member Manufacturer

    Messages:
    105
    Hello @Stinky @mash

    We appreciate your interest for a 2nd Alternate. There are no set definite plans for a second Alternate successor but we are always open to hearing ideas, suggestions, and feedback/input for any products of ours.

    We recommend you keep an eye out on our website for any news, updates, and info on anything new we have going on.

    Thank you for your continued interest in Vivant.

    Vivant Team.
     
    BigJr48, Summer, Meach and 1 other person like this.
  7. sunnyx12x21x

    sunnyx12x21x New Member

    Messages:
    36
    Hey anybody using Delta studios v3 CU and also those twisty glass blunts
    Can i use them both ? as a single attachment ,, like blubber ?
    Does the mouth piece from cooling unit is able to fix in to where u suppose to lit up
     
    BigJr48 likes this.
  8. Stinky

    Stinky Well-Known Member

    Messages:
    398
    Location:
    Australia
    +1 for another cracked heating unit. My Alternate cracked in the same place everyone else's has. Seems this is a widespread issue.
     
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  9. mash

    mash Well-Known Member

    Messages:
    76
    can someone show a pic of where these cracks are..... I have three of these units and use the crafty CU and haven't had any issue.... and these are from both vivant and heaven gifts

    Thanks :)
     
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  10. djchexxx

    djchexxx Well-Known Member

    Messages:
    228
    Location:
    SoCal
     
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  11. Vivant

    Vivant Well-Known Member Manufacturer

    Messages:
    105
    Hello @djchexxx @Stinky

    We are offering warranties for our customers with cracked/defective units that purchased from either us directly or from one of our authorized re sellers.

    You can e-mail us at support@vivant.com for more information regarding this matter.

    Thank you,

    Ivan
    CSR
     
  12. mash

    mash Well-Known Member

    Messages:
    76

    @djchexxx

    Thanks man......I checked and dont have that happening yet...
     
    Last edited: Sep 20, 2017
    BigJr48 and djchexxx like this.
  13. djchexxx

    djchexxx Well-Known Member

    Messages:
    228
    Location:
    SoCal
    NP. Same, its not happening to mine either but then again its not my all day every day vape. But I definitely use it a good amount.

    If the v3 top caps hold up, i hope they start using the new plastic material from the v3 topcap in the bodies for new alternates and slowly phase out the old plastic they were using. The old plastic obviously doesn't stand up to everyday heavy use. I think thats the least Vivant can do if they decide that they dont want to make a new version.

    It sucks because I think this is a great beginner vape that rivals with boundless cf/cfx/cfv but I feel like they rushed it to market too quickly. I feel like they should have stress tested their devices or sent some prototypes out to the vape community to find these flaws. Maybe they did do these things. I really think they could have made a bigger splash in the community if the top caps didn't have issues in the beginning. It's unfortunate but at least they have excellent customer service.
     
    Vivant, mash, vaptronix and 3 others like this.
  14. xlr8shun

    xlr8shun Well-Known Member

    Messages:
    191
    They did do those things.. if you see any reviews or videos of the alternate with purple top cap and orange stem.. thats beta units.. the ones they sent out to get real world results..

    But it looks like they might have changed plastics after the testing, when they started productiin units... thus invalidating a lot of the testing they did..

    And yes, i think youre correct. They could have made a bigger splash.. but.. well, you know..
     
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  15. djchexxx

    djchexxx Well-Known Member

    Messages:
    228
    Location:
    SoCal
    Last two hits of the bowl. Took 3 hits at 400 then recorded the last 2 at 428. Usually I never vape that high but got to do it for the video :science:

    Click to play YouTube Video
     
    mash, BigJr48, Summer and 2 others like this.
  16. Vivant

    Vivant Well-Known Member Manufacturer

    Messages:
    105

    Thank you @djchexxx and @xlr8shun for your honest feedback, we truly appreciate it. What @xlr8shun said was indeed absolutely correct about the fact that we did run a 200 pc beta test before release of the Alternate.

    Also, I can confirm there were some supplier issues internally that we faced as a manufacturer and whilst manufacturing the first few rounds of the Alternate. However, we believe we did our best to find the cause of the issues and fix them as much as we could. We at no point in time ever deny warranties and will stand by the products we release and make sure that the community's safety and needs are at our utmost priority. We truly thank everyone on FC for your continuous feedback and support (every little bit helps, positive or negative). We hope you continue to support us and we hope our future releases will not ever have issues like we experienced with the Alternate again as we will continue to do our best to prevent that from happening.

    Please don't ever hesitate to ask us any questions or bring any concerns to our attention.
    Thank you and hope you all have an amazing weekend! -Vivant Marketing Team
     
  17. mash

    mash Well-Known Member

    Messages:
    76
    And there it is :(

    Was cleaning the Alternate... and I see 2 cracks top of battery compartment.

    I emailed support yesterday @Vivant...... but haven't heard back

    I should of worn my glasses the first time I checked..... haha... getting old :(
     
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  18. sunnyx12x21x

    sunnyx12x21x New Member

    Messages:
    36
    Guys who were using v3 cap , are they only one having crack on unit (obiviously not counting those who dropped there piece)

    am using dellta 3d v3, wish i it taste like glass or something but this does not bring much stress in alternate's locking system.
     
    BigJr48 likes this.
  19. mash

    mash Well-Known Member

    Messages:
    76

    I dont have the V3 cap.....the crack that appeared on my Alternate is probably caused by the heat of the battery? I dont know if those cracks affect the unit performance tho...
     
    BigJr48 likes this.
  20. Vivant

    Vivant Well-Known Member Manufacturer

    Messages:
    105
    Hey @mash , sorry for the delay, I have emailed you back , please check your inbox, thank you!
    As far as I know, from the cases reported of the body unit surface cracking, they appear to be cosmetic and does not effect performance or functionality of the device itself as it is away from the air path. The part that we see is cracking seems to all be on top of the battery. We will definitely keep you guys updated as to if we find out more about it.

    Thank you,

    Ivan
    CSR
     
  21. mash

    mash Well-Known Member

    Messages:
    76

    Thank you so much Ivan for the great support.....
     
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  22. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    Members with cracked units, can someone tell me what batteries were used???
     
  23. mash

    mash Well-Known Member

    Messages:
    76

    The one they provided....VCT4? and I also have some LG HG2
     
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  24. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    The reason I asked is to see if using a lower amp battery might help.
     
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  25. OyVape

    OyVape Well-Known Member

    Messages:
    329
    Fat Freddy likes this.

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