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VaporNation.com - Your Online Vaporizer SuperStore

Discussion in 'Supporting Retailers' started by VaporNation, Jul 18, 2011.

  1. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    NICE!!!!

    Thanks so much for the kind words SpaceRace. We love hearing positive feedback like this from our customers, and truly appreciate the fact that you chose VaporNation.

    Message us your name and order # and we'll add 50 customer rewards points to your account, as our way of saying "Thank you!"
     
  2. SpaceRace

    SpaceRace Member

    Messages:
    7
    Two questions mainly out of curiosity. What was the "Deluxe Package" option for $180 on the Volcano page? There was no information about it. Also, how does the Reward Points work? I think I made an order as a guest so I don't know if I'm eligible for them.

    I'm stoked you guys threw in a SmokeBuddy, I've always wanted one. I'm surprised how well they work. The Volcano bag is bad ass as well.
     
    OMEiAM, SSVUN~YAH and Philreal187 like this.
  3. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Thanks for bringing that to our attention. The Deluxe Package is something that was offered at an earlier time that should have been removed from the options. We've gone ahead and taken care of that.

    Excerpt from our website regarding the rewards points program:

    You'll earn one Rewards Point for every dollar you spend on any product when you shop at VaporNation.com - thus you get 10% back. You can apply these points to future purchases made from VaporNation.com in any amount you'd like and at any time in the future. For example, if you purchase a $250 Vaporizer at VaporNation.com, you will earn 250 points worth $25.00 toward your next purchase. And redeeming your points is simple: During checkout, you will have the option of redeeming your accrued shopper points toward your current purchase.
    However, due to agreements we have with certain manufacturers, there are some products on which rewards points cannot be earned, Storz & Bickel (manufacturer of the Volcano) is one of them.

    So in this case, since you purchased the Volcano, you would not have earned rewards points - so you didn't miss out on anything by ordering on a guest account.

    Once you create an account, go ahead and message me over your information, and I'll go ahead and add 50 rewards points ($5) to your account for use on a future purchase with us.

    Hope that answered your questions! :)
     
  4. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
  5. Chainfish

    Chainfish Well-Known Member

    Messages:
    65
    Location:
    Wales, UK
    Does anyone know why the UK site won't let you complete order. Keep trying and keeps saying to use US site. Issue then, where does stuff get shipped from, and will the credit card charge extra for foreign currency conversion. Waiting for a reply to email atm :( .

    Just an update, the UK site should be up and running in a fortnight. Well it IS up now, you can waste your time selecting items and putting them in your basket, just can't checkout. Timewasted that could have been saved if they had a note on their homepage. Will say customer service guy was good.
     
    Last edited by a moderator: Oct 12, 2015
    SSVUN~YAH and sickmanfraud like this.
  6. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
  7. Fat Freddy

    Fat Freddy FUCK CANCER TOO !

    Messages:
    710
    Can FC members use reward points and the FC21 discount on the same purchase?
     
    bounce5 and SSVUN~YAH like this.
  8. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Hi Fat Freddy,

    Thanks for supporting VaporNation. Unfortunately, rewards points and promo codes cannot be used in conjunction.
     
    SSVUN~YAH likes this.
  9. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
  10. Chainfish

    Chainfish Well-Known Member

    Messages:
    65
    Location:
    Wales, UK
    Any update on UK site?
     
  11. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Hey Chainfish,

    Thanks for supporting VaporNation!

    We're still finishing up some last minute tweaks with our UK domain. However, products should be orderable by the end of the week. I'll shoot you a message as soon as I have more information.
     
    SSVUN~YAH and Chainfish like this.
  12. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Our UK domain is now up and running and fully functional! You can now checkout and complete purchases. Thanks for bearing with us!
     
    bounce5, grokit and SSVUN~YAH like this.
  13. FLelder ent

    FLelder ent Well-Known Member

    Messages:
    116
    Just wanted to say that my friends, who are not FC members, purchased a vape from Vapor Nation and were very happy with the entire experience, in addition to their new Solo!
     
    SSVUN~YAH likes this.
  14. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Thanks FLelder ent. That's what we love to hear!

    Today is the start of our Black Friday Sale. Get 25% off store wide with promo code BLACK

    [​IMG]
     
  15. Hashtag46&2

    Hashtag46&2 Trichome Technician

    Messages:
    609
    Location:
    7th Floor
    :argh: Damn you @VaporNation !!!!

    My wife is gonna shoot me!

    :rip:
     
    SSVUN~YAH and AJS like this.
  16. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Ha! Just blame us, we'll take the heat for you :tup:
     
    SSVUN~YAH and Hashtag46&2 like this.
  17. AJS

    AJS Calm Consistency

    Messages:
    2,171
    Just checked your website and it says 20% storewide coupon code BLACK. In your post you said 25%. I swear earlier today on the site I saw 25% storewide but I'm seeing 20% currently. Am I going insane?! haha.
     
    SSVUN~YAH likes this.
  18. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Ha. You're not going crazy!

    It was a typo on our end. The banner and previous posts did read 25% off, but the promo code was always for 20%. Our apologies for the confusion.
     
    Yoosh likes this.
  19. Philreal187

    Philreal187 Well-Known Member

    Messages:
    749
    Location:
    Pennsylvania
    God said 25%.... Haha I'm gonna try to be responsible and not have my girlfriend break up with me!
     
    DDave and SSVUN~YAH like this.
  20. KimDracula

    KimDracula Well-Known Member

    Messages:
    595
    Okay, you guys got me. I ordered a HydraBomb, you know, for the holidays. Glass makes me merry.
     
    Philreal187 and SSVUN~YAH like this.
  21. AJS

    AJS Calm Consistency

    Messages:
    2,171
    Aww :(
    thanks for letting us know!
     
    SSVUN~YAH likes this.
  22. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Nice! You're gonna love it (especially since you're a Deftones fan, KimDracula) :rockon:
     
    VAPORIZER22, SSVUN~YAH and KimDracula like this.
  23. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
  24. VaporNation

    VaporNation Vaporizer Superstore Retailer

    Messages:
    339
    Location:
    Los Angeles, California
    Today is the last day to take advantage of our extended Cyber Monday deals. Up to 70% off select items!
    [​IMG]
     
  25. Hashtag46&2

    Hashtag46&2 Trichome Technician

    Messages:
    609
    Location:
    7th Floor
    Ahhhhhhh sheeeeeit!

    I forgot to share my amazing experience with @VaporNation regarding my Solo acquisition ....

    I left reviews on Trust Pilot, the Vapor Nation review section and in the Solo Thread, I think I may have done another somewhere :hmm:

    I placed my order on a Saturday night, and opted for the Free car charger as opposed to the Free rush shipping option.

    The car charger is quite handy and costs 23$ ,but with the Freebie package that comes with every purchase over 100$ you get about 50$ ish dollars worth of goods.

    Placing the order on a Saturday, I knew VN would not even see the order until Monday morning at the earliest.

    I simply shot VN a PM inquiring about an estimated time of arrival, and got a fantastic/Very fast reply...

    He put my order in Rush for free!!! Said I should have my new toy by Thursday.

    2 days later, a plain brown box is on my porch!!!!
    2 day delivery, excellent CUSTOMER CARE, fuck service, @VaporNation cares about their customers, they treat FC members like family...

    It goes a lot further than Customer Service, as I was a Customer Service Manager for General Motors for 7 years, and for a fancy Restaurant for seven years here in Colorado. I'm now finally disabled, I've been disabled for a long time, but refused to quit working due to stubborn pride.

    Vapor Nation is the Bees Knees, the Cat's Pajamas, very happy with the whole experience.

    I do have a question regarding the points system...

    I completely forgot to actually set up an account, is an account already established when one makes a purchase?

    Thank you for the awesome experience, and thanks in advance for the me screwing up, and not making an account.

    Vapor Nation rocks :rockon:
     

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