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VaporNation.com - Your Online Vaporizer SuperStore

Discussion in 'Supporting Retailers' started by VaporNation, Jul 18, 2011.

  1. wallpaper

    wallpaper Member

    Messages:
    24
    Just wanted to review and say VN was very helpful with a refund and I will continue to do business with them based on the customer service I received.
     
  2. Kruelaid

    Kruelaid New Member

    Messages:
    2
    I Just ordered my first vaporizer from VN I got a great price and coupon codes. in addition to that i got 50-75 bucks worth of free stuff and rewards points to get more. very very pleased with this website so far
     
    SSVUN~YAH likes this.
  3. MusicFix

    MusicFix New Member

    Messages:
    1
    VaporNation has been my go to place. Not only do they have the best selections, but their customer service is excellent.

    About 2 weeks ago, I purchased a 2013 Arizer Solo from VaporNation using their "Submit an Offer" form.
    I had experience in using a friends Solo a few years ago and finally decided to purchase one for myself after having EXCELLENT experience with the older model.

    Bobby was my first contact who authorize the amount that I had submitted. I didn't have to wait long for a reply, I woke up the next morning to find a email from him saying that he'd be happy to let me purchase it at the price that I wanted. I've been waiting 2 years to purchase this Solo, had I known that I can submit an offer...I would've done it 2 years ago! Better late than never.

    My next contact would be Kyle, he has been the person who I had submitted my credit card information to, and he's also the person that I've been bombarding with emails regarding my Solo. I did make sure that I had searched the internet before I contacted him, but he's been so kind and helpful. Poor guy probably received a email a week from me, I am very grateful for his services. He's def a good addition to the team.

    At first I was nervous because sometimes a newer model doesn't necessarily mean it's better. But sure enough, it worked just as well...I hope it continues to be that way because it's been one of the best investment I've made so far.

    No longer will I be taking rips from the glass B or rolling Js which has taken a toll on my lungs.

    No longer will massive amounts of smoke clouds float out of my window and into my neighbors domain.

    I have officially fallen in love with VaporNation, and I hope they continue to provide the excellent service that reminded me of why I even contacted them in the first place.
     
    SSVUN~YAH likes this.
  4. clouded vision

    clouded vision Well-Known Member

    Messages:
    1,163
    amazing customer service, I placed an order for some easy load bowls and ssv picks yesterday. I got an email today saying they ran out of ssv picks but offered to split my order up and send the picks when they come in. most retailers would have just waited to save themselves the shipping, especially on such a small order
     
    SSVUN~YAH likes this.
  5. grokit

    grokit power cosmic

    Messages:
    5,556
    Location:
    the north
    My experience hasn't been that good so far. Over a month ago I placed an order for an lsv wp adapter, and its description didn't have a way to specify whether long or short, just 14 or 19mm. So I ordered it and placed a message in the notes box that I wanted short. After that I placed a few ssv picks into my cart, and called them to ask about adding these to my order and check the short/long thing.

    It took a few people to get to the right department, evidently when you call toll-free from certain states it takes you to the wholesale desk or something. Then the first guy that could help said that the short ones were in stock, and he put me on hold. Another guy that seemed more knowledgeable came on the line and said it was back-ordered and would be going out in a "week or two".

    I've called since then, to get the orders consolidated but like I said, its been over a month now and I am wishing I had just gotten the damn thing off of ebay because my order still says "processing". They have not contacted me once without my bugging them first, and it looks like I will have to again.

    Edit: I heard from them right after I posted this, saying that my wpa is here but the picks are now back-ordered; hopefully only another month for those! :rolleyes:
     
    Last edited: Oct 7, 2013
  6. waitwhat

    waitwhat New Member

    Messages:
    2
    Had an extremely positive experience using vapornation. I ordered a few things that ended up being on backorder but Jordan, the customer service rep who worked with me, emailed about it right away to let me know about the problem. To make up for my extended wait time I received an upgrade to 2 day shipping and a free t-shirt. I will definitely order from here again in the future!
     
  7. grokit

    grokit power cosmic

    Messages:
    5,556
    Location:
    the north
    Got my lsv adapter today, only took 7 weeks. I am still looking forward to getting the ssv picks. I tried to consolidate the two items to save on shipping and hassle, but evidently that didn't work out. It's kind of a head-scratcher but I believe that things will work out eventually.
     
  8. KidFated.

    KidFated. Watch your pawking metaws.

    Messages:
    1,832
    Location:
    minnesota
    ordered a da vinci car charger and snorkel, snorkel was delivered extremely fast, and they sent me some da vinci oil cans to try while waiting for my car charger to get in stock. got my da Buddha even faster from them. seriously cant wait to order more shit from them. and they're team feels like im talkin to my vapin buddies!
     
    SSVUN~YAH likes this.
  9. starbukkz

    starbukkz New Member

    Messages:
    1
    definately the best place to go for all vapor needs...
     
    Last edited: Nov 4, 2013
    SSVUN~YAH likes this.
  10. grokit

    grokit power cosmic

    Messages:
    5,556
    Location:
    the north
    Got my ssv picks in, my life is now complete :tup:
     
    SSVUN~YAH and KidFated. like this.
  11. Mischac21

    Mischac21 New Member

    Messages:
    1
    Ordered a MFLB vape in walnut with the finishing grinder and another grinder. The price match option on vapornation is amazing. Simply because they offer so many bonuses when you order from them. So I can get another sites price with the bonus gifts of vapornation! And the customer service is amazing! Shout out to the customer service rep Kyle for dealing with my crazy ass and fixing the issue I was having. Thank you vapornation!
     
    Vicki and SSVUN~YAH like this.
  12. exit

    exit Almost dead

    Messages:
    1,720
    These guys still have ELBs hell yeah! Should have used the FC discount code instead of the 10% off one...
     
    2 Paces likes this.
  13. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    Exit can you please change that animation as it is really annoying among some others. It makes it really hard to read your post as it is very distracting. I wish I remember the one other one that is annoying but if it is you with the box and some man doing some bs please for some of us who just can't take it. Animation is ok if it is mild. I can't tell you what to do but just voicing my annoyance. I have been told by members to shorten my sig and did. TIA for understanding.
     
    placetime, exit and Kief like this.
  14. exit

    exit Almost dead

    Messages:
    1,720
    How's this..... if not just send me a PM ;)

    IDK what the box with the man is but that sounds annoying
     
    SSVUN~YAH and grokit like this.
  15. 2 Paces

    2 Paces Well-Known Member

    Messages:
    438
    Location:
    NH
    Thanks for the heads up. Just ordered some ELBs, but the FC code didn't work.

    No worries though, $19.99 total with free shipping was a good enough deal!
     
  16. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    Thanks, Exit and I took care of the other one as well. That is much better. It would be nice if we knew what the club was unless I am under a rock as always.
     
    grokit likes this.
  17. exit

    exit Almost dead

    Messages:
    1,720
    Hercules SR 71 ;)
     
  18. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    Ah duh:bang: well I have an excuse I don't use that vape. Calling out vapornation we need a great sale soon.
     
    SSVUN~YAH and exit like this.
  19. srv-3030

    srv-3030 New Member

    Messages:
    1
    I just received my Silver Surfer from VaporNation last night.

    I'm happy to report that the SSV was extremely easy to use and highly effective!

    Additionally, dealing with VaporNation has been very pleasant. They use a ticket system to manage customer questions. While this may seem a bit robotic at first, all of my questions were addressed by humans in a timely fashion.

    My only "complaint" is that the SSV is so perfect as it is that I have no idea what to spend my store credit on. Maybe a a really big box of screens!
     
    grokit, thesoloman and SSVUN~YAH like this.
  20. SlinginPaint

    SlinginPaint As Above ∞ So Below

    Messages:
    431
    Thanks for the FAST shipping, arrived earlier than posted. Will return again, Thanks!
     
  21. jasong

    jasong Well-Known Member

    Messages:
    189
    Is there a fc code I can use to get more off the price I want them to match?

    Well I just ordered my solo from vapornation and they price matched so hopefully I will get my new vape by Monday and I can play with it all day.
     
    Last edited by a moderator: Dec 10, 2013
    SSVUN~YAH likes this.
  22. jasong

    jasong Well-Known Member

    Messages:
    189
    Ok ordered on Monday and no word if it's been sent as of now. Hopefully I will hear something soon

    Ok still hadn't heard anything thought I would call. Come to find out they had no black left in Stock switched to sliver with free priority shipping. Sure wish some there would have sent me an email or something. Not looking good for customers service right now

    (merged)
     
    Last edited by a moderator: Dec 12, 2013
  23. rabblerouser

    rabblerouser vaporizer evangelist / collector

    Messages:
    339
    Location:
    inside a cloud of vapor
    magic flight power adapter 2.0 came without a hitch, processing wasn't as fast as i might have hoped for, but it is the busy time of year and i opted for the free shipping too. No knocks at all on the price, was psyched to get a deal on the power adapter with the fc discount.

    very happy with the power adapter so far too, gives the mflb some (imho) much needed power
     
    SSVUN~YAH, Vicki and KidFated. like this.
  24. KidFated.

    KidFated. Watch your pawking metaws.

    Messages:
    1,832
    Location:
    minnesota
    Also ordered my new lsv/dbv wand and like @rabblerouser said, processing wasnt super fast, but its Christmas Time, i assume theyre very busy. Up to USPS now!
     
    SSVUN~YAH likes this.
  25. Cannabis Connoisseur

    Cannabis Connoisseur K-Rino Enhances Meds

    Messages:
    461
    Location:
    RIGHT BESIDE YOU!!!
    I ordered Elb screens for my Cloud from Vapor Nation. They offer discounts to FC members!! VAPOR NATION ROCKS!!!
     
    SSVUN~YAH likes this.

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