I'm glad @villekille2 came through, I would of been really surprised if he didn't do something about it. I'm surprised his response was so amazing though. This is one of the few people/companies I'd give the benefit of the doubt to, pretty solid customer service so far. I was all excited to try my vapor cooler but I got home from work late to find my batteries dead. I took a pic of it installed though, I really like the simple design. When I say simple I mean it as a huge compliment, I love simple effective things. Tonight's the night though. If I really like it I might try installing it in my big tube so it's hidden inside the unit and I still get an unobstructed view of led lit vapor coming up to see me.