Discontinued The Oracle Infrared Vaporizer

[Canna Hound]

I have to admit, I was hesitant when I first heard about the Oracle. I wrote it off as a gimmick; I loved the idea and concept, but from my experience with a decent amount of other vaporizers, I did not think the Oracle had a chance in hell of living up to the manufacturer's claims...

A few months, several You Tube videos, and five hundred dollars later, I am willing to publicly say this vaporizer exceeded not only BMInnovators claims, but it also exceeded my expectations!!!

I have never used a vaporizer that produces such evenly colored ABV material; especially given the lack of stirring. I have consistently been going from cold start to full 40l bag in under two minutes or so; the best part is achieving identical results packed full or with just a pinch of material, with no modification of temperature required. I also love being able to drop the bag with it's 14mm glass mouth piece into a 14mm gong joint without any plastic other than the bag itself. I have even ran bagless using my largest beaker as a reservoir; this works great, except I can not keep up with the amount of vapor produced by the Oracle. This requires constant cycling to prevent vapor from being blown out of the beaker between hits; a little too much work for my taste.

Overall, my first impressions from the past five days of use have been nothing short of mind blowing. I have used most of the major bag filling vaporizers and without a doubt the Oracle is leaps and bounds ahead of the best of them. The Oracle is like a glass Volcano crossed with an all glass Herbalaire and then super charged; providing better quality vapor in less time with no work.

In regards to receiving a defective unit, the customer service provided by Planet Vape was second to none. They had a replacement unit in the mail less than 24hrs from my first email; very impressive!
Although the second unit's outer box was badly crushed with a 1"+ hole in one side, the second unit arrived in perfect condition.

I most definitely recommend the Oracle and Planet Vape to anyone looking for the best of the best.

I will write up a more detailed review after I have ran a few more ounces thru the Oracle; from what I can tell it will be another glowing report.


Thanks for the great vape!
H

 

[IAmKrazy2]

Thanks, great read. i like how you'll be back after you "run a few MORE ounces" through the Oracle. You've got a pretty nice lineup these days... I think i'll be in the Oracle club in not too long also

 

[IAmKrazy2]

Canna Hound: would love to hear any more thoughts or first impressions you have. Still working out well? Looking forward to getting one myself eventually too. Sounds like you very much like the unit, thus far.

*edit. sorry, i just realized i double posted. sorry.

 

[oldiebutgoodie]

Canna Hound, I'm with IAmKrazy2, would love to hear more too, especially about . . .

the best part is achieving identical results packed full or with just a pinch of material, with no modification of temperature required

That sounds great, but confuses me a bit. Identical results in what respect?

 

[Canna Hound]

Canna Hound, I'm with IAmKrazy2, would love to hear more too, especially about . . .

the best part is achieving identical results packed full or with just a pinch of material, with no modification of temperature required

That sounds great, but confuses me a bit. Identical results in what respect?

Sorry for delay; I also want to apologize for my lack of detailed information and pictures in my previous post..

To clarify regarding "identical results," I was referring to the evenly toasted color of the herb after vaping; first with the bowl filled, and then a new bowl with less than one quarter the amount of herb compared to the first. I have done this numerous times and I seem to be getting identically colored ABV without adjusting temperature. This very well could be a unique observation, but it is repeatable for me at least.

I am writing a detailed review with pictures; hopefully I will have time tonight or tomorrow to get it posted. I still need to upload images and come-up with something negative to write about; I really hate reviews where people tell us how rad their new toy is.

I will say, I have never owned or used a vaporizer that outperforms the Oracle; at least based on my needs. I will provide much more detail, including pictures of not only the Oracle, but also the ABV produced from various sized loads and temperatures...

sorry for any confusion
H

 

[oldiebutgoodie]

Canna Hound -

Thanks for the clarification. I was thinking (hoping) that perhaps you were referring to identical vapor density. I can see that maybe being possible within a load range, but at least with my Q there is a sort of minimum load required to obtain dense vapor (although obviously that wouldn't deliver the same volume at that density as a larger load would).

I can't wait for your detailed review. Unfortunately, I don't think I have the lungs for the Cloud, but the Oracle sounds like it might be a fantastic alternative.

 

[IAmKrazy2]

Thanks Canna Hound, very much looking forward to what you like, and what you don't. Pictures sounds great too. Not enough info on this vape right now looking forward to your thoughts.

 

[spoonyluv]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

 

[Ymir]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

This is what I would do at a minimum, don't be shy, hammer them, you are in the right.
I've recently done some research about the company and there are a few retailers that have been complaining about the manufacturing. I called 2 retailers before Xmas and they both suggested NOT to buy the infrared square box ( not to name the manufacturer) and to go Volcano. Just saying

 

[Canna Hound]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

That all depends if they have another unit in stock or even if the manufacturer has any available. If they have no more units and you want it now?

My unit had everything powered up including the fan, just no heat; I guess the IR lamp was broken during shipment? I would have been happy with a new bulb and instructions to change it; I needed the unit that badly. Fortunately, the vendor had one unit left with zero available from the manufacturer; I was so happy to see vapor coming out of my replacement unit when it arrived a week later.

Hang in there; this thing is worth the wait....


H

 

[IAmKrazy2]

No doubt a bump in the road, i had issues with mt first MFLB and my first VHW, both caused me to be without a precious vape longer then i hoped, and i think my VHW incident coincided with a holiday weekend causing a even longer wait. No doubt annoying, but i'm sure they'll get you squared away eventually.... And ideally a year down the road you'll be blowing bags, and all will be forgot.

 

[mongrel]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

hey mate, fuck no you are not out of line... you paid for a new unit not a second hand unit which is what a repaired unit becomes. it should be a replacement no doubt (jot down the serial #). cheeky buggers! i was just about sold on the oracle till i read this last page. especially the comment on manufacturing. is this thind solidly built? comments?
mongrel

 

[Papa Woody]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

hey mate, fuck no you are not out of line... you paid for a new unit not a second hand unit which is what a repaired unit becomes. it should be a replacement no doubt (jot down the serial #). cheeky buggers! i was just about sold on the oracle till i read this last page. especially the comment on manufacturing. is this thind solidly built? comments?
mongrel

I have to agree with Mongrel (especially the cheeky bugger part lol). You should always get a new unit replacement sent out immediately and not a repaired unit. If the vendor does not have any more in stock, then they need to tell you that and offer a refund as well as picking up return postage. I would not accept anything less.

 

[spoonyluv]

Thanks everyone for your feedback.

I don't need this badly enough to accept a repaired unit. I also feel that when purchasing a $500 item, I expect better customer service for a DOA. I understand that the manufacturer doesn't have any units, but don't feel that a repair should be the first and only option.

I'll be pursuing a replacement or refund with the reseller (who originally referred me to the manufacturer for resolution) directly and will update this forum once I have more information.

I still hope that they can locate a new unit that can be sent to me so I can infrared some flowers soon.

 

[Canna Hound]

I've recently done some research about the company and there are a few retailers that have been complaining about the manufacturing. I called 2 retailers before Xmas and they both suggested NOT to buy the infrared square box ( not to name the manufacturer) and to go Volcano. Just saying

I want to apologize in advance, for some reason Ymir's statement leaves me feeling defensive, mostly because my experience and knowledge is opposite his.

I hate to call bull shit; but your statements don't add up. How many authorized retailers does BMInnovators use in North America(or wherever you are)? I highly doubt you contacted two vendors; or any for that matter. Last I checked about a month ago when I ordered mine from PlantVape, it seemed like the only other retailer was VaporNation.

I have a very hard time believing anyone is suggesting a Volcano over an Oracle after using both!
More importantly, which features is the Oracle missing when compared to the Volcano? I have several ounces worth of experience with Volcano's and almost as much with my three week old Oracle; a digital readout is the only thing I would like to see on my oracle. The amount of stirring required to evenly vape a bowl thru the Volcano already makes it a dinosaur, then all of the plastic in the Volcano bowl and valves; I'll take glass... How fast does your Volcano fill a Turkey bag from cold start? How many times do you need to stir and how many turkey bags full until material is spent? I love the convenience of completely vaping a bowl without stirring in under two minutes with only one bag fill; hard to do that with a Cano.

When I received an Oracle with broken glass inside(broken ir bulb) Planet Vape had a new unit in the mail the following day! I was not asked to do anything other than send the defective unit back after I received the replacement unit. I suggested to Planet Vape the Double box method of bomb-proof shipping; and I received a perfect Oracle while the outer box had holes and crush marks. I was told they would be passing this information on to BMI as well as making it their new s.o.p.

After using the Oracle for the first time, I realized this machine was no joke; it is built to perform at the highest level. I would be willing to wait as long as it takes to get an Oracle; this vaporizer is more than worth the longest wait. Especially since I don't see any competition in the market at the moment.


I do foresee a built to the hilt digital Oracle in my future; I'm just hoping BMInnovators is going to make me one, I don't want to have to add the digital thermometer and 18mm joints myself
Plus, I have no idea where they are going to get those 40 liter glass barrels to use instead of oven bags

Later
H

 

[Canna Hound]

Finally got my Oracle but the unit is DOA. The power comes on but no heat and no fan. Working with the vendor right now to arrange a replacement.

Quick question for the community: the vendor is asking me to ship the unit back for repairs in their shop that would take a week. It seems to me that since the unit is a brand new DOA, I shouldn't have to go through a repair process only to end up with a repaired unit. I think I should get a replacement new unit sent out, ideally cross shipped to reduce the overall time. Am I out of line asking for this?

hey mate, fuck no you are not out of line... you paid for a new unit not a second hand unit which is what a repaired unit becomes. it should be a replacement no doubt (jot down the serial #). cheeky buggers! i was just about sold on the oracle till i read this last page. especially the comment on manufacturing. is this thind solidly built? comments?
mongrel

I don't have much time left to post; but I really feel like this vaporizer is everything the manufacturer says and more... I have had zero quality related issues with my Oracle; just looking at the construction, it seems like very little can actually break or fail. My defective unit was most certainly due to damage during shipping; I'm not sure how well a quartz IR bulb holds up to being dropped, kicked, and spit at.

I am still editing my review and getting better pictures to illustrate what I am claiming; but expect a full review this weekend. I'll be sure to substantiate in detail/picture my results with various sized loads and temps...

I also want to recommend Planet Vape; they have treated me like I am their only customer throughout the process of receiving a non-functional Oracle damaged in transit; all of the way thru to refunding me the cost of shipping the defective unit back to them plus a few extra. At no time was I told to contact the manufacturer, everything was handled very professionally by Planet Vape; I can't wait to find another vaporizer I can buy from them...

later
H

 

[Ymir]

I've recently done some research about the company and there are a few retailers that have been complaining about the manufacturing. I called 2 retailers before Xmas and they both suggested NOT to buy the infrared square box ( not to name the manufacturer) and to go Volcano. Just saying

I want to apologize in advance, for some reason Ymir's statement leaves me feeling defensive, mostly because my experience and knowledge is opposite his. WHY WOULD YOU FEEL DEFENSIVE? It's not directed to you, unless you work for any of the companies that you are endorsing, during your idiotic rant.

I hate to call bull shit; but your statements don't add up. How many authorized retailers does BMInnovators use in North America(or wherever you are)? I highly doubt you contacted two vendors; or any for that matter. Last I checked about a month ago when I ordered mine from PlantVape, it seemed like the only other retailer was VaporNation.
YOU ARE A DIKHED, proof in 3.....2......1, BMInnovators is located in downtown Toronto, in a highrise office tower. I have no idea how many authorized dealers they have, but WTF does that have to do with anything that I said?
I have a very hard time believing anyone is suggesting a Volcano over an Oracle after using both! I DIDN'T SAY THAT, I didn't reference them against each other, you did, idiot.
More importantly, which features is the Oracle missing when compared to the Volcano? I have several ounces worth of experience with Volcano's and almost as much with my three week old Oracle; a digital readout is the only thing I would like to see on my oracle. The amount of stirring required to evenly vape a bowl thru the Volcano already makes it a dinosaur, then all of the plastic in the Volcano bowl and valves; I'll take glass... How fast does your Volcano fill a Turkey bag from cold start? How many times do you need to stir and how many turkey bags full until material is spent? I love the convenience of completely vaping a bowl without stirring in under two minutes with only one bag fill; hard to do that with a Cano.
WHO GIVES A FUCK ABOUT ANY OF WHAT YOU SAID? In reference to how I was warned BY 2 supply shops?

When I received an Oracle with broken glass inside(broken ir bulb) Planet Vape had a new unit in the mail the following day! I was not asked to do anything other than send the defective unit back after I received the replacement unit. I suggested to Planet Vape the Double box method of bomb-proof shipping; and I received a perfect Oracle while the outer box had holes and crush marks. I was told they would be passing this information on to BMI as well as making it their new s.o.p.

After using the Oracle for the first time, I realized this machine was no joke; it is built to perform at the highest level. I would be willing to wait as long as it takes to get an Oracle; this vaporizer is more than worth the longest wait. Especially since I don't see any competition in the market at the moment.


I do foresee a built to the hilt digital Oracle in my future; I'm just hoping BMInnovators is going to make me one, I don't want to have to add the digital thermometer and 18mm joints myself
Plus, I have no idea where they are going to get those 40 liter glass barrels to use instead of oven bags

Later
H

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Replying directly within a quote is confusing, please use the tags properly.

 

[IAmKrazy2]

Canna you really got me wanting to jump on one of these. I have been into some bags much more often then usual the last month or so. Extreme original at home, Volcano at a close friends house on 3 or 4 occasions, and even a couple of fills from an HA.

Bags fills will never be the everyday all-day vape solution for me. But, nothing really is. Variety is the spice of life.

 

[vtac]

The Volcano is a great bag vape but I agree with [post=179892]CannaHound's post[/post] above. Performance being equal, the glass connectors tip the scales in favor of the Oracle for me. But in my experience the Oracle fills bags faster with denser vapor and cooks herb as evenly as any vape I've used and with no stirring. It also works well with smaller amounts better than the Cano. If it's bags you want, the Oracle delivers in spades.

FWIW, I've also had nothing but exemplary service from both BMI and Planetvape.

 

[FLskwat]

I insist on my old review comments: http://www.fuckcombustion.com/viewtopic.php?pid=127891#p127891
The Oracle might be the best bag vape out there!
Spoke with Bogdan and things are progressing! We should see a V2 this year with the internal's durability improved greatly!

 

[max]

the vendor is asking me to ship the unit back for repairs in their shop that would take a week.

Repairs by a vendor? For a DOA unit? That's nuts. You should get a brand new replacement for a DOA.

The Volcano is a great bag vape but I agree with CannaHound's post above. Performance being equal, the glass connectors tip the scales in favor of the Oracle for me. But in my experience the Oracle fills bags faster with denser vapor and cooks herb as evenly as any vape I've used and with no stirring. It also works well with smaller amounts better than the Cano. If it's bags you want, the Oracle delivers in spades.

I agree. I'd take the Oracle over the 'cano every time.

 

[IAmKrazy2]

Hey Max or Vtac, this unit seems to cook herb as well or better than the Cloud without and needed stirring? This seems like a great feature. This is a party vape, and i will often be using it while pounding back drinks with friends. Lack of need to stir, simplifies things.. I like this a lot

 

[max]

With the steady air flow and temp you get with bag fill via a fan or pump, I don't think you need to worry about stirring with any decent bag model. Even if you really load it up, you just need to put on that one additional bag to make sure you've got it all. What I like about this model is that it fills fast, like the 'cano, but provides the option of a direct hit while filling, along with the cheaper and easier multiple bags you can make, vs. the 'cano. And as vtac mentioned, the glass connectors are a big plus IMO.

 

[Hippie Dickie]

just the idea of glass (which i am certainly in favor of) or is there a difference?

 

[max]

I can't say that the glass improves the taste, but I'm the wrong person to offer an opinion on the finer points of taste. But everyone agrees that glass is the preferred material for vapor, and it's certainly easy to clean. These connectors are nice-very well made. I fought with plain flat screens on the beta version of the glass, and it was a nightmare. The production glass is much better, with fitted screens. You just have to remember it's glass and handle with care.