The vapor production is excellent and not degraded a bit using capsules. One of the good things about a capsule you can pop it out mid sesh and finish latter. Very convenient.
This is some very good advice that is easy and fast. Thanks pal.
You may want to talk to @JCat , he's selling batteries with pre-soldered wiring harness (primarily for Crafty), which makes it plug 'n play. He's posted about it mainly over there in the Crafty thread.
My Crafty had recently become sporadic about connecting via BT with the app. It still worked and connected often enough that I let it go on for months like this. Finally it happened while I was at a party and sharing--it was the most popular of half-a-dozen vapes going around--and so I contacted CS. They had me send it in, and the day it arrived there, they shipped out a brand new latest unit. I was deeply impressed with their CS. I used it quite a lot and the batteries were starting to be slow to heat the beast up. Now it heats up so fast! Yea for S&B.
From S&B website, underline added by me:
Hi Barron. This is no more than you should expect from THE premium vape on the market. My issue is with CS is when the unit has run out of warranty. All i want to do is replace the batteries myself, i emailed them. They refused to tell me how this is done BUT offered me a reduced price unit for 250 Euro !!!! the batteries are £11 each. As the 1st wave of Mightys start to fail as we knew they would surly CS can give you info to prolong the life of you expensive unit I can see this issue haunting them as the years move forward. As always the vape is 100% spot on....just as above the CS is faulty
I mean, I understand your frustrations but after the two-year warranty S&B has no obligation to service your device or provide you with the information to do so. Sure, it would be the world's best customer service, but they are a company, first and foremost, looking to maximize profits and minimize costs. Think of the costly logistical (and potentially dangerous) nightmare that would ensue if S&B provided all interested customers with instructions on how to change their batteries. That's why enthusiast spaces like FC exists — I'd be surprised if there weren't instructions for a battery swap in this very thread. In my opinion, the two-year warranty is great for the Mighty's consistent and satisfying performance, especially given the fact that mine sees daily use.
Interesting idea, but I'm not sure S&B has the resources for that. And where would these locations be? In the US, pot is still federally illegal so they'd have to outsource repair to local headshops/dispensaries in legal states only, unless you want users bringing their dank smelling Mighty to a "call it a water pipe, not a bong" headshop in, for example, Georgia, where I bought my Mighty.
Resources? They're one of, if not the largest vape manufacturer in the world. All they'd need to do is train some techies and out-source (that's the 'authorize' part) operations to some small shops - or even one small shop! Heck, I'd do it from home! Why not an all mail-in service center? Mighty is not an illegal device, it is legal to own one anywhere in the U.S., though it would make sense to locate the service centers in 'legal' states (about half now allow some form of legal cannabis).
Can anyone else verify this? Specifically, has anyone received this service since July 2018, which is when @Mr.Kite reports he was turned down. I have a 3 year old Mighty I'd like to send in sometime.
