1. What does SSTB mean? See our glossary of acronyms.
    Dismiss Notice

The Mighty by Storz & Bickel

Discussion in 'Portable Vaporizers' started by Roger D, Oct 16, 2014.

  1. vapviking

    vapviking Well-Known Member

    Messages:
    1,799
    Location:
    USA
    I f you write back and ask specifically for a shipping coupon, there's a good chance they will email one to you. They've done it for me in the US, even though their information pages say it's not their responsibility.
    I think the other things they said about duty and purpose are more generic, included every time they respond to an RMA request. If those don't apply to you, ignore them.
    Good luck!

    Maybe you've had some bad experience with S&B, sorry to hear it if you have.
    Lots of folks here report stellar customer service experiences, and say that the level of service justifies paying a little more for the product. I agree with that sentiment, and I certainly don't have, "too much money to spare."
    I've had the same Mighty for over 3 years of flawless operation, at times very heavy use. On the other hand, I did go through several Crafty's before this, and I think that one could use some improvements.
     
  2. jdent3

    jdent3 Well-Known Member

    Messages:
    261
    Imo the Mighty is reliable. Many of the issues were in earlier units that had the casing crack or come apart. Obviously in a forum about the Mighty you will get people who come here just to complain about their rma. The people with a perfectly working unit aren't coming here to tell us their unit is working good.
     
    blackstone, Green Kiwi, Koen and 4 others like this.
  3. Etsu

    Etsu Active Member

    Messages:
    36
    @LesPlenty Only top notch experiences with their customer service for me. And my mighty had no problem in more than three years. As said @jdent3 , only unhappy people will complaint on the web, you don’t see the huge majority of satisfied people.
    Edit: in comparison, the only other vape I have is an omnivap and I received a defective titanium tip. Dynavap customer service didn’t accept an exchange (I bought it directly from their website)...
     
    Last edited: May 16, 2018
    blackstone, Green Kiwi and BigJr48 like this.
  4. Kurtdigglur

    Kurtdigglur Long draws

    Messages:
    123
    @LesPlenty I sold all my vapes except the Mighty. It is the king for a reason. Well worth the money and I’m a broke Mf.
     
  5. Doktor Dub

    Doktor Dub Well-Known Member

    Messages:
    664
    Location:
    Europe
    There are very different experiences with CS at S&B as it seems, i have to say mine (Europe, dealing with S&B Germany directly) was GREAT!!!

    They were helpfull, fast, the technician talked to me on the phone and they shipped my unit back with a differnet logistic partner as usual for them on my wish. They let me keep all the aaditional parts as backups. Being friendly and nice was perhaps helpful :-)

    i don t love S&B as some smaller companies but i very much appreciate their professional style of doing buisness. (No waiting list, new Products widely available, CS, accessoires and spare parts...)
    And even if they charge a good buck for changing batteries - they offer this service and deep-clean your unit.

    Have a great day!
     
  6. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    880
    Location:
    Australia
    I love my Plenty by S&B, I also love that I have not had to find out what their aftersales service is like because the Plenty is near bullet proof, same as their volcano. That is why I am so disappointed about the Mighty and Crafty and that is why I have a moan about their portables needing an update. Arizer seem to get it, you don`t have to start all over, just update it to fix any issues and stay king of the heap.
     
    BigJr48 and grokit like this.
  7. Koen

    Koen Member

    Messages:
    15
    Location:
    Belgium
    My mighty is working without a problem, so is my crafty. But good to know there is a good customer service.
     
    BigJr48 likes this.
  8. metalmancpa

    metalmancpa Member

    Messages:
    8
    I had one return of a defective Crafty. My second unit has been cranking along for hundreds of hours. My Mighty *knocks wood* has just continued to serve me well with bowls today as good as the first time I used it. I have one strip of plastic (less than a fingernail length) that broke off and only just noticed it, but I have noticed no negative effects in operation because of it.
     
    blackstone and BigJr48 like this.
  9. disGRUNTled

    disGRUNTled Well-Known Member

    Messages:
    440
    Lemon tree in the Mighty , listening to one of my fav MCs of all time the GZA do this real dope set with a live band.Waiting for GS vs Hou game to come on.
    [​IMG]
    [​IMG]
    [​IMG]
    Click to play YouTube Video
     
  10. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    880
    Location:
    Australia
    Exactly what I am talking about, fuck that plastic shit off so I can buy one!
     
    BigJr48 likes this.
  11. MonkeyTime

    MonkeyTime Well-Known Member

    Messages:
    842
    Location:
    WI
    Cab I ask, have you used one?
     
    Mr. Gweilo 420 and Koen like this.
  12. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    880
    Location:
    Australia
    Not yet, I do not want to be sucked into purchasing one, they are on sale at Australian Vaporizers at the moment for $448(usually $599). My wife (Minister of Finance) went crook at me for spending $220 on the Boundless CFX saying "Over $200 for a plastic toy" but she said the Arizer Air looked as if it should have cost more than what I paid:shrug:
    I also love Alfa Romeo cars and Ducatti bikes but would never own them either because of problems.
     
    BigJr48 likes this.
  13. BigJr48

    BigJr48 Well-Known Member

    Messages:
    726
    Location:
    New York, N.Y.
    Arizer Air 2???
     
  14. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    880
    Location:
    Australia
    Old story, A/A OG, no scalloped air holes. The A/A was sitting next to my nearly $400 Plastic Plenty, so the nice feeling and weighty aluminium A/A seemed like it should have cost more to her than it did.
     
    BigJr48 likes this.
  15. latulipe999

    latulipe999 Well-Known Member

    Messages:
    171
    Location:
    Somewhere over the Rainbow
    Plenty plastic is fine but mighty plastic sucks ? :rolleyes:

    Maybe try something before hating it.
     
  16. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    880
    Location:
    Australia
    I definitely don`t hate it, never said that, I hate how S&B will not do a proper update.
    Why not update the plastic to the same as the Plenty then, surely that would not be hard.
     
    BigJr48 likes this.
  17. vapviking

    vapviking Well-Known Member

    Messages:
    1,799
    Location:
    USA
    S&B has done several updates to the Mighty along the way, but they don't change the name/designation when they do. Some folks have said they think the type of 'plastic' changed fairly recently, like when the battery performance was increased.
    In the early months of original Mighty/Crafty they did beef up the thickness of some of the plastic ribs near the bowl. This didn't solve all the broken rib problems, but I think it helped somewhat.

    Other changes have been made to the 'firmware' that affect auto shut-off, boost temperatures and more. S&B does not make announcements when they do these things (except when they upgraded the batteries last year), they just do them on an ongoing basis.

    I personally have no* problem with the 'plastic' components because I feel that S&B is very conscientious about the medical and safety aspects of their products.

    *I do think they should revise the design around the bowl, where some small pieces can break off if the unit is dropped.
     
  18. Vapor4me

    Vapor4me Well-Known Member

    Messages:
    71
    Yeah that! :wave:

    If the Mighty was a Pax, it would be "Mighty 20" or something like that. They continue to develop a product that works, as technology evolves, without all the fanfare that others make when they launch a new colour. Maybe S&B is waiting for the day when they come with a model that can safely stand on its own to make all that noise :rofl:

    Although my unit was not used more than every other day, and sometimes weekly, it started to open up on one side, and CS got me covered, they even sent the post label upon requesting for one. So S&B does stand being their products, and while the plastic looks unappealing, their Mighty medic is also in... plastic!

    I have to go drop it for repair, and while I have an Alfa as a backup, which makes me puff clouds like a dragon when paired with a small glass piece, it it's not as tasty or as efficient as the Mighty, which will be missed.
     
  19. tdriver

    tdriver Well-Known Member

    Messages:
    262
    Location:
    Europe
    … and sell some spare parts. just the parts ,without sending it in. to change the housing (if you have it) takes 3 minutes the most..... (and you don't need to have any electronics skills).

    btw.
    2 years ago some said there would be aftermarket parts for it (when the warranty is over)
    like the housing which could be easily 3d-printed they said.

    ….still waiting.
     
    Last edited: May 17, 2018
    blackstone, Green Kiwi and LesPlenty like this.
  20. Donskills

    Donskills Member

    Messages:
    21
    Location:
    Stockholm Sweden
    Have an RMA now too and did not recieve a return shipping slip. I cancelled a RMA about 3 weeks ago,. I got one with that RMA but not this one! Wondering too! Had another RMA less than a year ago and got a return shipping slip with that one too. I am also in the EU
     
  21. mitchgo61

    mitchgo61 I go where the thrills are

    Messages:
    2,330
    Location:
    Silent Earth: 3
    Excellent observation. The Mighty has undergone incremental improvements every year since its release nearly five years ago. This is a far preferable approach IMO...ensures anyone buying new one will always get the latest features. And the idea of “waiting for the next iteration” becomes moot.
     
  22. simplywonderful

    simplywonderful Active Member

    Messages:
    111



    I can tell from my experience, from the day they got the device, I called them and they shipped it on same day it took like 2-3 working days shipping within eu. My old device was on the other hand sended to them but post office could not deliver it. They supposedly destroy them all so it was not needed, important thing was that it was under warranty. The new device have this sleeve packaging and the vibration module is located at the bottom and it is more subtle vibration, Hopefully the plastic wont crack, my old mighty started cracking around cu mounts and then the whole part of middle housing of mighty fell appart. I would definitely appreciate wooden housing on a mighty or carbon or ceramic zirconia one, and some protective waterproof sleeves. Strain relief on the charger would be great. Hopefully It would not be needed to send it again there after another half year.So when you ask them for shipping slip you got your shipping covered by them?
    So you are telling me that the plenty is a good desktop replacement?
    I agree about the replacement parts there should be and also hardware updates for donation
    with existing purchases
    But I must say this was one of the smoothest rmas.
    Do they entitle people with some kind of limit on rmas? hopefully not, I hope they will fix the plastic chipping/cracking issue with some new kind of materials,. this would make the nr. of rmas go way down. :) I really like the fact that they are evolving and taking their costumers feedback seriously
    TE="tdriver, post: 1256358, member: 4590"]… and sell some spare parts. just the parts ,without sending it in. to change the housing (if you have it) takes 3 minutes the most..... (and you don't need to have any electronics skills).

    btw.
    2 years ago some said there would be aftermarket parts for it (when the warranty is over)
    like the housing which could be easily 3d-printed they said.

    ….still waiting.[/QUOTE]

     
  23. Donskills

    Donskills Member

    Messages:
    21
    Location:
    Stockholm Sweden
    I have been consuming herb for a bit over 30 years but do not have much experience with vapes. Being a Swede, I from the begining smoked herbs with tobacco. I tried many times to remove tobacco out of the mix but failed time and time again until I was introduced to the Mighty. Never been much of a bong person and joints with pure weed would not do it for me after so many years of spliffs. The Mighty and a bit of a struggle did it for me! I also know that for me, there can never be another hit even of tobacco.
    I realised of late that all these years I have been ingesting something quite different from mj. The mixture of cigarette tobacco and herbs is a unique thing with its own "high" and the addictiveness off cigarettes. Not going back there ever!!
    This is the reason I swear by the Mighty. I know the saying "Buy expensive and cry once, buy cheap and cry many times". Especially after finding this community, I know there are a bunch of descent vapes of all configurations out there and if I had been here before trying and buying a Mighty, maybe another brand would be what I use. I could also quite easily spend more trying to mach the quality I find in the M.
    Prior to being exposed to high end vapes via the S&B, I had tried about three different vapes on three different occasions but was only slightly impressed and then bought a pen for about 100usd but it was horrible. It was with this background that I was pased a Mighty loaded with some wicked tings and one big lung had me sit down with a sweaty forehead!! Directly I felt that here was something that could to me match the sensation of lighting a fatty! I am now undescribably happy that both tobacco and combustion are history for me. The dosing system etc is another aspect I love with S&B. They are a little pricey but with the cost of herbs here in Sweden its not much! ANd as I know first hand and a lot of others report, S&B REALLY stand by their product.
    I am really open to trying other brands and offerings but I feel no need to go out my way and find something better. As stated, I am a vape newbie still!
     
  24. vapviking

    vapviking Well-Known Member

    Messages:
    1,799
    Location:
    USA
    Congratulations, you have made a very smart move. You're a classic Combustion Fucker!
    Check this out, you'll feel even better about it;

    http://fuckcombustion.com/resources/smoking-vs-vaporizing.4/
     
  25. Donskills

    Donskills Member

    Messages:
    21
    Location:
    Stockholm Sweden
    I was just reading Pakalolos articles yesterday! Thanks viking! Yes I for one am very happy I ran into a S&B vap as my first. Might still be on the poison if not. I am from the "home of snus" being a Swede! A ban on snus here would cause a civil war! Did it for a bunch of years, between the spliffs to keep the nicotine craving at bay during working hours etc. Stopped almost 3 years ago. Realised at that point I had been on snus for 22 years. Quitting snus first was a struggle. Nicotine is amotherfucker!!! And that shit is legal!
     

Support FC, visit our trusted friends and sponsors