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The Grasshopper

Discussion in 'Portable Vaporizers' started by midgetsanchez, Jun 8, 2015.

  1. kbrown5523

    kbrown5523 Hopping in Washington

    Messages:
    130
    Location:
    Seattle, WA
    I didn't time mine, but I went through a similar process to figure out there was a delay and that the chargers are indeed working.

    My hoppers came back Monday from late Jan RMAs. At first they didn't seem to be producing much in the way of clouds so I cleaned the threads on the backend and tried different batteries and turned the temp dial a few times and it starting giving me clouds pretty much like it should. Since then I've noticed that I do have to play with the temp dial sometimes to keep it going strong, but they are working.

    My problems with my hoppers was that they were instantaneously incinerating my herb. Not just burning it or combusting it, but turning it into complete ash in a nanosecond, it was freaky. Since they've come back they are not heating as hot as they were before I ever had the incineration problems. My ABV used to be a nice dark brown, now it's a dark blond color and while I get clouds, it's not at the level it used to be.

    I think I'm going to wait until they get all caught up with everything and send them in one at a time to see if I can get them turned up a little bit. But they are working great so far, I just hope they keep it up.
     
  2. Hogni

    Hogni Honi soit qui mal y pense

    Messages:
    2,379
    Location:
    Berlin, Germany
    I'm so sorry for us all to read all those disappointed reviews on first use of the new GH. How can they send all these devices with obvious malfunctions??
    Yesterday at the Mary Jane in Berlin I've heard from the guys from VDNM that they are still waiting for hoppers worth some k since one year without any notifications or updates from GHL. And they have a whole palett of defective hoppers in storage which they don't want to send back until the issues are solved. But they don't believe in that meanwhile.
    If all hoppers which are already in stock are sold they will not do any "Gewährleistung" anymore. Customers have to send their defective hoppers back to GHL by their own.
     
  3. Hammahead

    Hammahead Well-Known Member

    Messages:
    171
    Hm, as long as they sell them to a german customer, they have a defects liability, that is at least half a year after sale for any defects that have not been caused by the buyer, which has nothing to do with the manufacturers guarantee. So that would mean they are not selling the hopper any more after they sold all of their "2017 model" Hoppers† Well, good luck with that.

    I guess one of those hoppers they have, waiting to be returned, is my old one, which they took back after it broke again after three repairs within the first half year. Not their repairs though, I had sent them to Hopper Labs on MY dime (Travel + service time GER/USA/GER some 20 days, those were the days). When I sent it to VDNM it took them three weeks and a couple reminders by me to basically confess they couldn't do jack anyway. I'm not sure if they have been authorized to repair it in the meantime, if not, nothing would change anyway. They're a good company but as a german proverb says: they're only cooking with water, like the rest of them.
     
    Last edited: Jun 11, 2018
    Hogni, Hjalmark, Vapor_Eyes and 3 others like this.
  4. Mr. Gweilo 420

    Mr. Gweilo 420 Dude

    Messages:
    1,892
    Location:
    The Far East
    I totally agree with all of that. Vapcaps are great but not stealthy. I usuallly hit it at 4.5-5 so maybe mine gets hotter. Fury2 remains my champion stealth vape for now. Are you in Tasmania? Must be getting cold. Im Australian too but sweating it out in Asia (Comfortably in a\c actually LOL).

    I have had my Grasshopper RMA (or GV.2) for 5 days. It is working perfectly (still super hot but it is a glass milking specialist for me) and the vapor is super thick and tasty. It looks the same apart from more new scratches as well as scratches that look like they were caused by a vice. I dont care about that at this stage. In terms of function and vapor quality I am really floored.

    I used to use the standard magnet charger but have now switched to a Nitecore 4 battery charger which is awesome. Also I clean my PFE in ISO every night and I empty and clean the oven after every use.

    So far this unit is great. I just hope it proves reliable.
     
  5. Hjalmark

    Hjalmark Oldest boy alive

    Messages:
    843
    @Hammahead need to start cooking with wine like the French :D

    Old rooster? Just boil it in red wine
     
    Vapor_Eyes likes this.
  6. Hammahead

    Hammahead Well-Known Member

    Messages:
    171
    not even the french can heat their wine above 100°C. And for the old rooster, there's always a nice curry to make it edible.
     
    Vapor_Eyes and Hjalmark like this.
  7. wkndwarrior

    wkndwarrior Active Member

    Messages:
    41
    Man ...pains me to read this ("I'm so sorry for us all to read all those disappointed reviews on first use of the new GH")- I keep waiting for the grasshopper to settle down - it seems like the product that so many here want (despite all the issues it still has a strong following base and desire for ownership). They should just go to a monthly club where you get a refurb every month and send your old one back for servicing.
     
    Vapor_Eyes, Hogni and MoltenTiger like this.
  8. Baron23

    Baron23 Well-Known Member

    Messages:
    3,643
    My RMA Bronze Ti will arrive back by USPS today.

    I sure hope it works as well as it did before failing. This GH as rock solid performer.

    We will see what we will see.
     
    Vapor_Eyes, MoltenTiger and Hjalmark like this.
  9. juke52

    juke52 Well-Known Member

    Messages:
    61
    Updating my disgruntled post from a couple of weeks ago...

    My unit was sent in for repair in January after it woke up dead one morning :), and the customer service team stopped responding to my messages in May. Finally late last month I sent a slew of messages all around the same time to every Grasshopper Labs email address I could find. Couple of days later I got a response indicating my unit was going to be returned soon and a few days after that, I got the shipping notification.

    I've been using it for the last few days, and I have to say, it's working better than new so far. The heat in the back end that was a problem (for me) from the very beginning seems to have been solved. When I turn the GH on, it seems to heat up to operating temperature faster than it did before, literally less than 5 seconds from 0 to hit-ready every time. So I'm happy again for now.

    A couple of things I'm curious about though. I wish they'd tell you what's new about your unit when you get it back after a repair. There was literally no information at all with the unit when I received it - it literally was just a Grasshopper in a brown cardboard box. No paperwork, receipt, or anything else. I'd like to know exactly what was fixed or replaced, just like anything else you would send out for repair.

    The other thing is that the charging cable is different now. The little ring that attaches magnetically to the hopper has a larger hole that is sort of cut on an angle. Anyone have any ideas what this is all about? It's not mentioned on their website that they have a new charging cable style as far as I can tell, so I'm just curious about what the difference is between the old charging cable and this new one, and why? I don't think the problem that I had with my unit being dead was related to the original cable, but again I don't know because they didn't explain what was repaired or why.
     
  10. Cheesequake

    Cheesequake Well-Known Member

    Messages:
    458
    I'll believe it when I see it but supposedly my warranty hopper is shipping today. They said they couldn't guarantee my electric blue will ship by the end of the week. Still waiting on a part from a supplier......
     
    Last edited: Jun 11, 2018
    Vapor_Eyes, ashinybox and MoltenTiger like this.
  11. WeedLover

    WeedLover Member

    Messages:
    2
    I can now confirm the findings of the poster fogbank that it takes about 25 seconds for the red LED to start blinking on these just-repaired Grasshoppers (indicating charging is occurring) as it has happened for the last 5 times i recharged my unit.

    I was about ready to start yet another repair return process to Hopper Labs. and i am so/so relieved i don't need to do it again which would have meant the seventh time i had to return my unit for repairs in 1 1/2 years of ownership.

    Thank you fogbank, you saved me a lot of disappointment and grief.

    I just emailed the Grasshopper team to inquiry about their awareness of this new charging quirk and suggested that they should post this info on their website ASAP and do a mass-emailing to all owners of these recently repaired & improved Grasshoppers so as to avoid disgruntling owners any further as well as to improve their abysmal online reputation for product reliability.
     
  12. fogbank

    fogbank Well-Known Member

    Messages:
    218
    There's been two different charger designs. The old design featured a cable that "split" in two, and each end connected to a different side of the charger ring. On the new design the cable isn't split and it only connects to the ring in one spot.

    Does that describe the difference you are referring two, or do you see a difference between two of the newer charger styles?
     
    juke52, Vapor_Eyes and MoltenTiger like this.
  13. MonsterWithoutBorders

    MonsterWithoutBorders Philosophim

    Messages:
    469
    Location:
    Toronto->Boston->! Seattle!
    My baby came back.

    It was lost (dec 4) and now is found.

    So far it seems improved. Action better. Responds well and the temps seem fine.

    Now the duel between the ghostly portly sherriff and the returned jazzy sleek problem child begins. Love them both.
     
    kbrown5523, slcbdco, Wildcat and 4 others like this.
  14. Baron23

    Baron23 Well-Known Member

    Messages:
    3,643
    I received my repaired Bronze Ti yesterday and have run one VERY disappointing bowl through it.

    The damn thing runs cold now.

    I have to put it all the way up to 5 to get any vapor and my AVB is fully green when no more vapor is coming from the device. Before its failure I thought my GH temps were perfect. I would run at 4.2 on the dial and get thick hot vapor and still have up to level 5 to finish off a load if I wanted. AVB was nicely browned.

    I, and I believe most other GH fans, love the device because its a hard hitting, can't over power it, vapor engine. I sure as fuck don't need a GH that's a light sipper with green AVB.

    THIS ^^ is what took them 13 weeks? sigh

    I plan to try again tonight, run through all batteries (yes, battery last night was fresh) and just get more confirmation.

    Then its time to do a polite, professional, tap dance on Hopper Labs head! :bang::goon::mad:

    I guess to sum it up, if this is how all GH's will work going forward, I will throw them in a draw to collect dust. This level of performance renders the device, to me, useless.

    Aaaarrrgggghhhh!!
     
  15. Mr. Gweilo 420

    Mr. Gweilo 420 Dude

    Messages:
    1,892
    Location:
    The Far East
    That is fucking pisspoor.
     
  16. HerbieVonVapster

    HerbieVonVapster Well-Known Member

    Messages:
    235
    Sorry here that guess I'm not going be sending mine with the hot back end in for repairs any time soon.
     
  17. Cannabiker

    Cannabiker New Member

    Messages:
    4
    Thanks for the recommendation, ArthurJ. I'm still waiting on my GH (ordered April 21, when the wait was three weeks), but I ordered one of these while I'm waiting. I'd never vaped through water. I always figured vaping was already the most effective delivery system; that it didn't need improving. I also wondered if cooling vape might cause too much vapor to condense before it got to me.

    Now I know better. While I still don't have the GH, I replaced the mouthpiece for my Silver Surfer with Sherlock bubbler, and I love it. The hose fits right into the 14mm joint, and the bubbler is a perfect fit in my hand. I don't miss smoking, but I did miss bongs and bubblers. It's great to hear that sound again.
     
    KidFated., Vapor_Eyes and ArthurJ like this.
  18. deadlytoaster

    deadlytoaster Canadian lost in Denmark

    Messages:
    65
    Location:
    Denmark
    Anyone keen on maybe buying my Bronze Ti hopper from pre-order days? The anodizing is a bit worn but it's one of those rare pre-order units that is actually reliable. About to pull the trigger on a Haze Square - suits my needs more.

    Unless anyone has an idea for pods for the Hopper. Maybe just take some pipe screens and bend them around a pencil to make a makeshift container? I'm about to do a few festivals and long excursions and the convenience of a pod system is what I need the most now.
     
    KidFated. likes this.
  19. btka

    btka Well-Known Member

    Messages:
    982

    http://fuckcombustion.com/forums/classifieds.29/
     
    KidFated. likes this.
  20. HerbieVonVapster

    HerbieVonVapster Well-Known Member

    Messages:
    235
    Only thing I find quicker is a properly working elevape. Sadly takes a lot of time skill luck to get them to work. Companies gone so no support.
     
    kbrown5523, KidFated. and ktmstick like this.
  21. deadlytoaster

    deadlytoaster Canadian lost in Denmark

    Messages:
    65
    Location:
    Denmark
    Yeah was thinking of posting on the classifieds, but I'm still so hesitant to get rid of my hopper. :/

    Wish I could A/B test the Hopper and Square before i decide.
     
    KidFated. and btka like this.
  22. btka

    btka Well-Known Member

    Messages:
    982
    then wait... good idea... if you have the funds...
     
    KidFated. likes this.
  23. deadlytoaster

    deadlytoaster Canadian lost in Denmark

    Messages:
    65
    Location:
    Denmark
    pfft get out of here with your logic...
     
    KidFated. likes this.
  24. HerbieVonVapster

    HerbieVonVapster Well-Known Member

    Messages:
    235
    Need somewhere like the cloud vapor store. They do trial but price's are high.
     
    KidFated. and deadlytoaster like this.
  25. Rel2018

    Rel2018 Member

    Messages:
    19
    How do I get informed once my order has shipped ? Does the status on the site change or do I get an email ? Also, is there a tracking number ?
    ( Paid for USPS priority to Europe )
    Thanks
     
    KidFated. likes this.

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