I don't know how I missed this, but first of all, @lovecrush , I'm glad nothing worse happened. This issue is now no longer a simple warranty... this isn't something they should take lightly, and I hope you will present it to them as anything but routine. This should keep them up at night, but they need to know about it in a serious way (are ya listening, GH? ). I have the charger about 8 feet away from my herbs; when I drain a battery I place it in a tray next to the charger until there are 4 batteries ready to charge. I get at at least about 50 feet of extra walking in each day. And the more I use the hopper, the more walking I have to do. Thank you, thankyouverymuch.