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The DAVINCI IQ

Discussion in 'Portable Vaporizers' started by Davinci_vaporizer, Sep 26, 2016.

  1. JohnyEnglish_CZ

    JohnyEnglish_CZ New Member

    Messages:
    16
    I guess that there will be an update, do the hard reset now, it wont happen again ... at least it shouldn't
     
  2. Scoopster

    Scoopster New Member

    Messages:
    6
    Location:
    Massachusetts
    Brown paper bag - Ugh. Thats probably a threadable topic - all the "less than optimal" ways people have devised to get the job done in a pinch. I shudder to think what I did to my lungs when I crafted beer can bowls. Makes an apple bowl seem downright tasty.
     
  3. JamesTiberiousKirk

    JamesTiberiousKirk Well-Known Member

    Messages:
    91
    Location:
    Great Pacific Northwest
    You mean the cardboard core of a roll of toilet paper and aluminum foil with tiny pin holes?

     
  4. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    632
    Location:
    Las Vegas, NV
    Hey there, Didn't realize I needed to reply. Yes it dose sound as if your battery was defective have you sent a support ticket to our CS department regarding that yet? If so please PM your ticket number and I can escalate that for you.

    As you draw air into the vaporizer the temp of the oven will drop there really isn't anything you can do about that. As cold air comes in it will drop the heat of the oven. The IQ dose increase the power to adjust for this drop in temperature however during your session.

    The best was to clean it is to dip a q-tip in alcohol and push it down into that area to clean. You can also use the included brush to clean that area. The bristles fit in that space and can scrub the top of that cavity.

    The HoneyBird with the adapter becomes a 10mm female joint to attach to the IQ extended mouthpiece. The threads on the Honeybird are 510 threads like the majority of Vape Pens so you could thread in your Dab Pen and use it with the HoneyBird. The honeybird is also a dab nectar collector. Check out the video below.

    Click to play YouTube Video


    The store credit appears when you are at check out in the Order Confirmation section. In the bottom left there will be an option to select payment method either credit card, paypal, store credit, and etc. It is in that section that your store credit would appear. I have no PM's and I see no open tickets regarding your order or missing store credit. I'm wondering how you expected us to help. Please send me a PM with your Order number so I can add your missing store credit or submit a ticket with our CS team.


    Great feedback! Always great to hear it helps us shape our thinking when designing products.


    The credit for your survey would have been added to your Davinci user account before Dec. 31st. If you haven't gotten it. Send me a PM with the e-mail you used for your user account and I will double check that for you. Also as far as your registration issues. I will have our Web team take a look at our site and see what is wrong.

    That is a mislabeled package. We only order 3500mAh batteries.

    It's tough to say what exactly has caused the cracking in these bowls until we actually receive them back and examine them. We'll have to look into exactly what it is.

    It could be that the file size of your receipt is too large.

    Try uninstalling the app and reinstalling. If that issue happens again please contact me and we will set up a replacement for you.
     
  5. Scoopster

    Scoopster New Member

    Messages:
    6
    Location:
    Massachusetts
    Been there, smoked that. Cardboard Tampon tubes as well. Eeek.


    Back to the Honeybird (my attention issues are kicking in, I should fire up the Vinci to chill) - Main purpose is to cool the hit? You would only use one if the hits feel too hot? Curious what the nectar collector business is. Is the collector to facilitate harvesting reclaim? Total newb questions.

    Liking that the DaVinci folks are expanding the platform with gear like this.
     
    stark1, vapen00b and Trulukkyphrank like this.
  6. Randy Lahey

    Randy Lahey Member

    Messages:
    51
    IQ owners: If you had to do it again, would you? Im really freaked out about all of these issues for the money. I mean, Davinci has been good PMing me and giving me feedback. They say they will warranty and ceramic cracks but if its a fundamental design flaw...it might not be fixable. Plus the 5 button turn on/off seems like a huge pain in the ass. Why on earth would anyone think this is a good idea? I wonder if they can fix that with an app update??? Its either this or an Arizer Air....
     
  7. JohnyEnglish_CZ

    JohnyEnglish_CZ New Member

    Messages:
    16
    100% agree, but its PAX 3 if not Davinci IQ for me :D
     
    WakeAndVape likes this.
  8. Southern Chef

    Southern Chef Well-Known Member

    Messages:
    56
    Location:
    Home of the Blues
    I have had my IQ for about a month and I would totally do it again. It is an amazing little vape, with or without the app.

    It looks like some people have had issues and that happens sometimes with new products. Only you can make the cost vs risk decision. In my experience Davinci has great CS and stands by their products. There were also problems with the Davinci Ascent and they stood behind them and slowly but surely worked through it all. Today, the Ascent is still a great vape.

    As far as the 5 button push...it's not optimum for me but it certainly isn't a big deal. I suspect that this was a much talked about design feature to keep it from coming on accidentally by being jammed up against something in your pocket or checked luggage. I call that a "lawyer feature". The CFX works this way. Maybe others also.

    The Arizer Air? Great vape. You'll love it. I recommend one of the Planet Vape stems. As far as choosing between the two....can't help you. I love and use them both. The resident Air expert is @CarolKing . She can answer any of your questions.

    Good luck with your decision. Cheers.
     
  9. Randy Lahey

    Randy Lahey Member

    Messages:
    51
    Thanks SC for that well thought out response. Much appreciated. The one thing that does turn me on is Davinci so far is standing behind their product. If my oven cracks, they send me a new one with a part that rectifies the problem (I hope!). I really like the stealthiness and the clouds in the demos I see from the IQ. Thats why Im still leaning toward it
     
    WakeAndVape likes this.
  10. Southern Chef

    Southern Chef Well-Known Member

    Messages:
    56
    Location:
    Home of the Blues
    So welcome. Hope it helped a little bit.
     
    WakeAndVape likes this.
  11. Antarios

    Antarios New Member

    Messages:
    21
    First, sorry for my Bad english

    @Randy Lahey I have a arizer air and a IQ. For someone that like big session like me the IQ will give BIG cloud, i make 1 session of .30 with my IQ for 2 or 3 session of .15 per session with the arizer air for barely the same result. They are both very efficiency. I don't like the air flow of the Air and if you pack it too tight its worst ! The air flow of the IQ with the long mouth piece is just insane ! With the same battery, the Air will last longer but heat up in 1-2 minute and you have just 5 temperature setting. If you forget the glass mouthpiece the Air seem too be more solid than the IQ. I've trow my Air a lot of time on the ground and I was never afraid to broke it. The IQ seem to be solid, but the moving part and the ceramic chamber afraid me a little bit...The three reson why i've change my Air for a IQ is the better air flow, the bigger bowl and the easy of use, the air is easy to use but the IQ is easier. If you just want to vape sometime, you don't need a lot of herb to be happy and you don't care much about the air flow i will go with the Air. If you need a lot of herb too be happy, i will go with the IQ, one session and you will be happy.
     
    WakeAndVape and kellya86 like this.
  12. Randy Lahey

    Randy Lahey Member

    Messages:
    51
  13. Glass004

    Glass004 Consumer Advocate

    OMG! I got through the RMA process and now have my second IQ. I just got blown away by the first session with my IQ. As good as my Ascent is, let me tell everybody in vaping land that the IQ is significantly more efficient and potent than one of the top portable vaporizers (Ascent).
    In the IQ, one half of the load normally used with the Ascent resulted in me not restarting the IQ at a cutoff point. That never happens with me using the Ascent. I restart and work the Ascent a long while after the restart point.
    This improved efficiency along with all the evolved functional features of the IQ really make the decision to buy an another IQ a no brainer decision. At this point I will be buying a second IQ when the warranty and life of my Ascent expires. I must have a backup vaporizer available if the IQ requires another RMA process.
    The DaVinci CS can be difficult to access currently. Not having CS via phone is not desirable for the consumer. I have found that the attempt to use the phone for CS in any way to be non productive without person to person talk. I must tell everyone trying to reach DaBinci that using CS chat on their Webb page is timely and responsive during posted hours. I would like to lift up Tim for his quick and efficient routing of my issues for resolution. My folliw up communication with Tim via chat regarding shipping delays was very satisfactory too.
    As always I appreciated the follow up investigation of my RMA process's delay by DaVinci's forum rep. It is good to hear from him via pm about the issues and what he can do about resolving them.
    All of the above now stated, let me say that the RMA process via CS is currently delayed, I am sure this problem will be temporary, but this eased my frustration with my delays very little, being the customer without a functioning IQ for over three weeks.
    I received an email saying my IQ was being shipped to CA instead of NC. I had not noticed that error in the shipping address when I first read it and wonder if that was part of my delayed RMA process.
    DaVinci received my RMA approved IQ Dec 21st and my IQ got mailed Jan 5th. I received my IQ today on the 10th. I experienced a 5 day delay in successfully contacting CS to arrange my RMA authorization by using email and leaving phone messages. Again, use the chat feature to reach CS and avoid this frustrating delay.
    A bit about the difference I noted in the two IQs I have used. The second IQ's power button is much more responsive and easier to use for the one button changes mode function. The power button on my first IQ had a significantly less functional response to single pushes than does my second IQ. I would say if you are having problems with the single button push selection
    of modes, your power button is substandard.
    Also FYI about the five button push feature, many nicotine vaporizers use this turn on method. On the second IQ with the proper power button, the 5 click process is easier than the first IQ. Now it's not a mad clicking until it starts session, seems easier to use.
    The IQ is truly a great innovation in the rapidly evolving portable vaporizer market. I will be content knowing that DaVinci's ten year warranty will provide me with a streller high tech vaporizer. Pretty sure though I'll shell out the bucks for the next vap DaVinci develops and sells, even if the IQ is working .
     
    Last edited: Jan 10, 2017
    nigel likes this.
  14. Vaporcussion

    Vaporcussion Well-Known Member

    Messages:
    227
    I remember @CarolKing was all over the Ascent page with helpful info, surprised she hasn't come to IQ?

    True; but that doesn't make it enjoyable! I vote for one long press, or change it from 5 to 3 presses
     
    WakeAndVape, nigel and Southern Chef like this.
  15. slcbdco

    slcbdco Brewer, Lobbyist, Vaporist

    Messages:
    405
    Location:
    Boulder, Colorado
    great screename! Love Trailer Park Boys!
     
    WakeAndVape and Trulukkyphrank like this.
  16. Southern Chef

    Southern Chef Well-Known Member

    Messages:
    56
    Location:
    Home of the Blues
    She said in a post Sunday that she was considering the IQ. She'll show up.

    I think you're right. 3 clicks would be nicer and still a very low chance of it happening by accident.
     
    WakeAndVape, nigel and Vaporcussion like this.
  17. Antarios

    Antarios New Member

    Messages:
    21
    @Davinci_vaporizer Yes i've contact your Cs team 4-5 business days ago but no reply yet. My ticket number is 26357. Tanks you.
     
  18. slcbdco

    slcbdco Brewer, Lobbyist, Vaporist

    Messages:
    405
    Location:
    Boulder, Colorado
    First day with the IQ and so far so good. The button is tricky but you can always just start up the vape from the app. Speaking of the app @Davinci_vaporizer a cool feature for the app would be if you could have it vibrate your phone or apple watch instead of the vape (also a watch app to start the vape would be awesome too).

    One more question, is there something amiss with my app with respect to custom smart paths? I have paths set to less than 10 minutes, but for example it doesn't seem to end the session at 6 minutes if thats where its set, the temperature just stays where its set at 6 but the session doesn't end.

    I bit the bullet already and ordered the nectar collector. I'm using this convection vape for my cannabis/tobacco/herb mix and I use my grasshopper for just cannabis. I find that I love the flavor of convection and quick effect but as a "former" smoker, what I really like about conduction is the act of smoking. I am finding the smart paths provide the effortless addition of flavor and vapor during the session that with a pax2 requires manually changing the temperature. The gradual temperature increase I find provides better flavor than pax2 bumping it up providing only a temporary reinvigoration of flavor.
     
    nigel and Bitowzky like this.
  19. stark1

    stark1 Tophat not included

    Messages:
    1,070
    Spoiler.

    The 5-click routine had me dancing the war dance the last coupla days....:sherlock:

    So, I said to myself, what if I add another click.

    Well, the upshot of it is that my unit is perfectly willing to come alive and DANCE the happy
    iQ DANCE with me.


    With 6-clicks. A magic #.

    Go figure. :rofl:Sick, Huh?

    [​IMG]
     
    Last edited: Jan 10, 2017
    WakeAndVape likes this.
  20. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    632
    Location:
    Las Vegas, NV
    Yes you are correct the main purpose is to cool your vapor. Is it necessary? Not even in the slightest the IQ itself dose a great job of cooling the vapor before you inhale it. Of course there are some that enjoy water filtration. Me personally I love bubbles lol. The Nectar Collector is just the name of the style of glass water system. Also used a lot with dab concentrates. Not used to harvest reclaim but to rather suck up your dabs like a humming bird. In this case a HoneyBird :rofl:.

    I'm glad you appreciate our ability to innovate with new high gear. What other types of gear or accessories would you like to see?

    "Lawyer feature" is a good word for it haha. Also helps with saving your battery and the bowl you have packed because you are less likely to turn on the vape by accident. Yes you are also correct other vapes like the CFX, BoxMods, VapePens, and E-cigs all use a 5 button click. We wanted to use something that was familiar and standard in the industry. Not to say it can't change later.

    We're always striving to innovate and change the game. We have several of projects on deck and in queue. What do you think we're going to do next?
     
  21. HD Springer

    HD Springer Well-Known Member

    Messages:
    808
    I'd hope you go 2 different directions. Do what others aren't doing. Like a 100% convection portable(I know everyone is doing it but Dav. biggest comp isn't.AFAIK)And go for a more at home experience with a plug in device. Somthing no one would expect Davinci would do. That's my hopes anyway. I mean sure you could do what pax or Mflb and do concentrates but that's a been there done that type crap. Break the mold.
     
  22. disGRUNTled

    disGRUNTled Active Member

    Messages:
    35
    So I used the IQ exclusively all of last week, the other only vape that I would consider "high end "/cost a pretty penny that I own is the Mighty.
    What I like about the IQ so far : Its stealthy AF, Flavor remains good thru out the session I mentioned before a session for me is 350 degrees 10 minutes 2 or 3 times in a row.For me the high kind of creeps on you as the session goes along which is a nice change of pace form the Mighty(which hits me hard real quick).It's easy to clean (but I am not field stripping the damn thing ).

    What I don't like : The five button turn on, it's ok for the first 10 minute session but after that when I am hella high its a pain in the ass to turn it back on . Also the app goes OFP on me once in a while.It can feel "hot" in the hand but I don't even know if its a negative as my session is long IMHO .
     
  23. Scoopster

    Scoopster New Member

    Messages:
    6
    Location:
    Massachusetts
    @Davinci_vaporizer thanks for your reply and clarification on HoneyBird vs Nectar Collector, I get it now.

    As far as accessories my list is modest and likely some repeats from other posters:

    - A slim fittting case custom fit for the IQ, with 10mm mouthpiece installed maybe. I like minimalist cases, just enough to protect the device from bumps/scratches, not a kit case with room for spare batteries, stash cans, cleaning, cords, etc. Go classy like with leather accents? I know BHAGs.......
    - A stealth mouthpiece with less draw than the current one, something that provides a draw more similar to the 10mm. Not quite sure how that would be accomplished but I find the difference in draw between the two very significant and I dont use stealth because draw feels too restrictive. Maybe something like the 10mm but the straw part would be very very short and barely poke out of the device.

    That's all I can think of for now. I'm pretty new to vaping and this kind of hardware.
     
    Last edited: Jan 10, 2017
  24. sticky555

    sticky555 Member

    Messages:
    6
    Hi guys,
    Just got the IQ and wow it is way smaller than I expected. I have a few questions though is a half pack any good? I packed a little herb in there as I'm very picky with my sessions and don't like to vape all of it sometimes. I don't mind packing it full but will it diminish the quality if it isn't full? Also my other question is why everyone is using the extended mouthpiece I've heard a few complaints about it not having a screen like the other mouthpiece but does it cool the vapor more or something?
     
    Davinci_vaporizer likes this.
  25. Scoopster

    Scoopster New Member

    Messages:
    6
    Location:
    Massachusetts
    I like the 10mm mouthpiece cause I think it looks cool and more importantly, much less restrictive draw. I dont have any problems with herb getting past the heating chamber even with fine grind from a two piece grinder. Just a very few stray crumbs in the flavor chamber and entrance to the mouthpiece after every five or so sessions, barely enough to need to clean up.

    Partial packs have worked for me and the pack stays in place even if I have had the IQ in my pocket moving around. Lots of folks want a spacer option to take air space out of the chamber when going with a partial load. I think partial pack is the way to go if you won't finish. Much better than leaving half baked herb in the chamber for a long time.
     
    Last edited: Jan 10, 2017

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