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The DAVINCI IQ

Discussion in 'Portable Vaporizers' started by Davinci_vaporizer, Sep 26, 2016.

  1. kiddvudu2

    kiddvudu2 Member

    Messages:
    47
    Location:
    Michigan
    Anybody know what's going on with DaVinci's customer support line? I've called like 30 times during business hours between yesterday and today and continue to get the "cannot take call right now, leave message" recording.
     
    BigJr48 likes this.
  2. almost there

    almost there Well-Known Member

    Messages:
    596
    never tried calling them but I usually email them and they get back to me by the next day or I'll do a live chat. They're usually there around 3pm in my time which is the east coast.
     
    BigJr48 likes this.
  3. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    Email them or open a ticket and within a day or two you'll be able to get the help you need.
     
  4. kiddvudu2

    kiddvudu2 Member

    Messages:
    47
    Location:
    Michigan
    Yeah, I sent an email via their webpage this morning. Nobody was on chat yesterday, I'll look today at 3pm EST. Thanks!
     
    BigJr48 likes this.
  5. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    You can always send a DM here @Davinci_vaporizer
     
    almost there likes this.
  6. stinkytofus

    stinkytofus Well-Known Member

    Messages:
    427
    They not replying probably on vacation, they are severely understaffed in the cs department
     
    BigJr48 likes this.
  7. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    They're in, just corresponded with Tim a hour ago.
     
  8. almost there

    almost there Well-Known Member

    Messages:
    596
    It's been Tim on chat, on the phone and responding to emails since December. Those guys need to give him a medal.
     
    Paka-cholo and BigJr48 like this.
  9. b0

    b0 Cloudy...

    Messages:
    1,869
    Location:
    Another spaniard in UK
    A whole year with just one guy taking care of everything? That's crazy....

    Edit: I dunno how much they pay him, but give him a raise!! :bowdown:
     
    Paka-cholo and BigJr48 like this.
  10. Cheesequake

    Cheesequake Convection Enthusiast

    Messages:
    146
    I had all kinds of trouble getting a hold of them when I had an IQ. Multiple emails over the span of weeks unanswered.
     
  11. stinkytofus

    stinkytofus Well-Known Member

    Messages:
    427
    Havent answered mine

    Is warranty transferable ?
     
  12. BigJr48

    BigJr48 Well-Known Member

    Messages:
    356
    Location:
    New York, N.Y.
    Give them at least 24hrs to 36hrs to respond, I was speaking to Mike & Tim earlier today.

    A ,& !!!
     
    Last edited by a moderator: Oct 3, 2017
    Davinci_vaporizer likes this.
  13. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    677
    Location:
    Las Vegas, NV
    Hi guys,

    We were a bit light staffed yesterday. DaVinci is Las Vegas based company and many were out supporting friends, family and the community. Our team is here, today, in full force to assist you and I'm always here as well. Please let me know if I can be of assistance.

    And yes....we gave Tim a medal already!
     
    Tiny88, Stu, BigJr48 and 4 others like this.
  14. Vaporcussion

    Vaporcussion Well-Known Member

    Messages:
    383
    Sending love to Las Vegas...
     
    Modicum, Tiny88, Paka-cholo and 3 others like this.
  15. stinkytofus

    stinkytofus Well-Known Member

    Messages:
    427
    hope everything is okay over there !
     
  16. MAbud

    MAbud Member

    Messages:
    62
    IQ incoming! Now just need to suffer through the weekend till it arrives
     
  17. ShayWhiteGrow

    ShayWhiteGrow vAPEhOPPER

    Messages:
    1,151
    Location:
    Longmont, CO
    Thats cool cause next weekend when you have it will be:rockon:
     
    Paka-cholo and almost there like this.
  18. almost there

    almost there Well-Known Member

    Messages:
    596
    Have fun, I never get tired of unboxing a new IQ, it's like Christmas
     
    Paka-cholo and BigJr48 like this.
  19. Paka-cholo

    Paka-cholo Flaccid Member

    Messages:
    108
    Location:
    Hollister, Ca
    @ShayWhiteGrow
    How does your Ghost MV-1 compare to the IQ as far as flavor is concerned? Do you have a preference of one over the other?
     
    BigJr48 and ShayWhiteGrow like this.
  20. ShayWhiteGrow

    ShayWhiteGrow vAPEhOPPER

    Messages:
    1,151
    Location:
    Longmont, CO
    They are both top of the flavor spectrum. I actually just pulled out the iq for that exact reason today and I still can't decide. Def conduction/convections finest:tup:
     
  21. MAbud

    MAbud Member

    Messages:
    62
    Been hitting my Ghost hard so that has me super psyched for the IQ.
     
    BigJr48, ShayWhiteGrow and Paka-cholo like this.
  22. MAbud

    MAbud Member

    Messages:
    62
    Anyone have a list or ranking of the best batteries for the IQ? I’d like to have a few onhand.
     
    BigJr48, Tiny88 and ShayWhiteGrow like this.
  23. Vaporcussion

    Vaporcussion Well-Known Member

    Messages:
    383
    It's all over this thread. I copied a bunch of member suggestions to my notes. Ironically, in the end, I just went with the Davinci batteries as I had a store credit. They seems to work fine. Supposedly, some of the ones on this random list run cooler. Here's the info I collected...

    LG HG2's and Samsung 25R's IQ batteries

    The Samsung 30Q is the best battery for the IQ,

    Nitecore D2 2 Channel Digital Battery Charger

    MRbatteries.com

    Samsung 30Q or Sony VT6

    The only way to control heating issues with the IQ is to use a 15 amp battery, higher amperage batteries make the IQ run hot to the touch when in use.

    https://www.amazon.com/gp/product/B01CHQ75AW/ref=oh_aui_search_detailpage?ie=UTF8&psc=1

    https://www.imrbatteries.com/samsun...00mah-15a-3-7v-rechargeable-flat-top-battery/
     
  24. stinkytofus

    stinkytofus Well-Known Member

    Messages:
    427
    Max battery life is the one that came with iq, 10 amps 3500 mah

    Then lg hg2 and vtc6 both 3000 mah 20 amps

    Vtc 4/5 and samsung 25r is 2100/2600 and 2500 mahs 20amps, the vtc4 is reportedly capable of higher amps

    Max battery life ranking:
    Sanyo/panasonic
    Vtc6 and lg hg2
    Vtc5
    Samsung 25r
    Vtc4
     
    BigJr48 and almost there like this.
  25. Modicum

    Modicum Well-Known Member

    Messages:
    72
    Location:
    Brooklyn,NY
    IQ SMELL ? My Ascent & Pax were very good vapes 2 yrs ago but the units always smelled terrible. About the IQ odor, would I have to commission Ratchet
    for some kind of rubber cover? or is the IQ different in fragrance to that of the Ascent? I'm open for all opinions.
     

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