@Mr Mellish yes their service is very good. Even with the price drop to $279 the Crafty is still at a premium but worth it to me. The biggest nuisance is having to draw often or hit the power button to keep it on for a session. I tend to rush the sessions because of limited battery life. I'm getting a Solo2 for when I want to relax and draw less often. @Joaon you nailed it! I even disable the vibrate function on my Craftys in the hope they will survive longer.