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Retailers posting in vape threads

Discussion in 'Community Discussion' started by Stu, Apr 4, 2019.

  1. Stu

    Stu Maconheiro Staff Member

    Messages:
    9,757
    Location:
    southeast of disorder
    We realize that retailers can have a unique insight into the vaporizers that they sell since they deal with them on a day to day basis. This knowledge base can be beneficial to FC's membership if shared openly. With that in mind we have decided to now allow retailers to participate in vaporizer thread discussions going forward (to date they had not been allowed to post in those threads), but with the following restrictions in place to ensure posts aren't simply promotional:

    Retailers may now participate in vape threads with the following conditions:
    • No promotion of your site allowed in your posts, period. This means you can't announce that you are having a sale, or that you have new inventory of XYZ vape, etc.
    • All posts must be informational and factual about products and not merely promotional in nature (such as "this vape is great, you should get one"). Responding to inquiries in a thread is fine, such as answering a question like "what's the battery capacity of XYZ vape?" or "is the joint 14mm or 18mm?"
    • Don't perform customer service in a thread. If a member asks you directly about your business (orders, sales, stock, RMAs etc.) do not reply in the thread, rather take it up with the member via PM.
    • If you are unsure if a post would be ok under this new policy, please ask the staff prior to posting for guidance.
    The reason we had not allowed retailers to post in vape threads is because we didn't want FC to look like it's full of ads. We believe we can continue to keep spammy posts or ads off the site by enforcing a zero tolerance policy. If we feel a retailer is not adhering to the spirit of this new rule change, they will lose their posting privileges.

    If you are a retailer and are having issues being able to post, please contact the staff.

    If for whatever reason this new rule backfires entirely, we will revert back to the old way, so consider this an experiment for now.:science:

    :peace:
     
  2. OldNewbie

    OldNewbie Well-Known Member

    Messages:
    2,531
    Is the post a trick? A first rule of fight club kinda thing?
     
    His_Highness likes this.
  3. YaMon

    YaMon Vaping since 2010

    Messages:
    842
    @Stu thanks for addressing this, makes sense. Any discussions about updating forum software? Does such a change require funding, if so I would propose some crowd site and would be willing to contribute.
     
    His_Highness likes this.
  4. Grifo

    Grifo Well-Known Member

    Messages:
    623
    Location:
    OC Southern Cali
    yeah i was kinda confused on why they weren't allowed too as long as they aren't promoting which you covered that in the conditions.

    its a good idea now
    ONWARD
     
    His_Highness and pxl_jockey like this.
  5. Stu

    Stu Maconheiro Staff Member

    Messages:
    9,757
    Location:
    southeast of disorder
    Nothing on the software updates yet as that can only be done by @vtac. Money has nothing to do with it, but thanks for looking out for us. ;)

    :peace:
     
    His_Highness, pxl_jockey and Squiby like this.

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