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PlanetVape.ca - Canada's Destination for the Best Vapes on the Planet

Discussion in 'Supporting Retailers' started by PlanetVape, Oct 6, 2011.

  1. AhBeVapin

    AhBeVapin Mindful Member Wellness User

    Messages:
    154
    Location:
    Ontario, Canada
    Hey now,
    Took delivery on Friday last of another medium CVault and 5x62RH packs from planetvape. I acted quickly because I feared any product not manufactured in Canada will incur a price increase due to the ever weakening Canadian buck. One should/could expect all non Canadian products in their inventory to increase in price in the near future. Anyway I still find shopping with them to be quite easy and the overall experience with their products to be more than satisfying

    Abv out
     
  2. biohacker

    biohacker Hopped Up

    Messages:
    3,339
    Location:
    Toronto
    Yep, PV just upped their prices on the Mighty and Crafty. Pretty sure this was S&B forcing them though. Man our dollar sucks!
     
  3. lazylathe

    lazylathe Almost there...

    Messages:
    2,297
    Location:
    Ontario, Canada
    What makes me wonder about PV is why they went through all the trouble to update their website?
    I mean it is nice but why not go through and remove items no longer made and sold??

    They must be the ONLY place online that still has pics and explanations of the Oracle vape!
    http://www.planetvape.ca/vaporizers/oracle-vaporizer/
    Sure they have a few spares available but why not clean it up a bit?

    Otherwise they ship quickly and add munchies!
    They need to get on board with better prices though... They only ever seem to have the Solo on special...
     
  4. PlanetVape

    PlanetVape Don't Vaporize The Planet !, Vaporize Yourself Retailer

    Messages:
    400
    Location:
    GTA
    Hi Everyone,
    Hoping 2015 has treated you well. Apologies for long times between responses here and thanks to so many FC members giving us kind shout outs. We will definitely have more FC only specials and giveaways in 2016.

    Lets answer some questions:
    Lots of CVault questions and stock availability? We still Love the CVaults, but since the US dollar exchange is around 35% and shipping companies cube weights, it makes selling CVaults in Canada a near losing proposition unfortunately. CVault is also sold out of many sizes for extended time periods making it difficult to receive all the sizes we need. We will continue trying to make CVaults available in Canada as much as we can. If anyone has a hook up on cheap pallet transport from California contact us.

    Where are PVs FC codes? Our FC codes are in our signature, many who can't see them need to turn their mobile devices to landscape mode for signatures to show up. The amount of characters we can have in our signature is very limited so we are working on a private FC link back to our website like we had up to last year. Just need to figure out how to keep the Google bots away when linking.

    Are our prices in Canadian or US dollars? All our pricing is in Canadian dollars. Currently that means an automatic 30% discount for US customers with the currency exchange. That means PlanetVape prices in Canadian dollars get converted to US dollars by your credit card / PayPal at a 30% discount. Example: for every $100.00 bought on our site, will be converted to only about $70.00 US dollars by your credit card / PayPal. The exact rate might vary up or down a few % day to day as currency rates are in constant flux. Sorry for our fellow Canadian customers, no currency exchange savings unless you are one of the very lucky and get paid in US dollars, but you always save on our low prices. Is it a coincidence that since Colorado went legal that the value of the US dollar has rocked, hopefully our newly elected government will legalize as they have promised.

    Does PV have any plans to make a Turbo gong or Vortex gong for the air without the micro channel technology? We can make them for sure. With the high demand on Vortex stems and GonGs we had to put all our efforts on streamlining and perfecting production before expanding Vortex products. Most requests we get are for Female Vortex GonGs. Vortex GonGs with no cuts will be very restrictive. When we first released GonGs they were non PVHES and 99% of customers wanted better air flow which is why we developed the PVHEGonG with great success giving the perfect balance between good air flow and clouds we all love so much. Contact us with your ideas, if it looks good we will build it and ship it to you for an unbiased review and if it performs well for many we can put it in production.

    Can I pick up my PV order locally? Yes you sure can. During checkout just choose local pickup and come visit us. Local pickup option will only show up if your address is actually within our local area.

    Why is PV out of stock on products that I want? We sell 600+ products currently on our site including options and all are only products that we have tested and would spend our own hard earned money on. Usually these products become popular very quickly making more stock hard to acquire. Some products we need to wait 4+ months from placing our order to receiving products. We try hard to keep out of stock times as short as possible, but most out of stock items are due to the manufacture being backordered.

    New Product:
    Vortex Micro Bubbler Stem
    Requested by many, we perfected the design and are the only ones proudly NOT made in China. Introductory pricing currently as first production batch fit the Air only. See http://www.planetvape.ca/vortex-micro-bubbler-stem.html Considering the compact size, they work remarkably well. Vortex Micro Bubbler Stems that fit both Airs and Solos will be available soonish :)
    [​IMG]
    biohacker is correct, Storz and Bickel has very tight control on the advertised pricing of their products as well as being very costly to purchase at the distributor level. We still have the best pricing we can find on popular Storz and Bickel products.

    We have another website upgrade scheduled in January. Upgrades are functional and for aesthetics. We leave legacy products like the Oracle in place as there are still Oracle customers buying parts and we will support them for as long as we can even if the Oracle vape itself is no longer available.

    For 2016 we will be spending much more time on FC. Lots of contests, giveaways, idea sharing and closer FC community participation.

    Wishing Everyone a Very Merry Christmas and a Happy and Healthy New Year.
    Peace and Love,
    PV
     
  5. VegNVape

    VegNVape Configuring . . .

    ^^^ Now that was a pretty sweet comeback :tup:

    Good to see you @PlanetVape!

    Yes yes yes! Awesome. Lots of this please! Bring it on! :)


    Wishing you all a very merry Christmas too, peaceLove&happiness

    :peace:
     
  6. Mainoffender

    Mainoffender Well-Known Member

    Messages:
    104
    Location:
    GTA
  7. cwheezy

    cwheezy Well-Known Member

    Messages:
    586
    Location:
    where good things grow
    No boxing day sales either, brutal.
     
    ctxgooner and SSVUN~YAH like this.
  8. TboneToker

    TboneToker Medical Enthusiast

    Messages:
    465
    Are planetvapes prices in CAD?

    Edit... Nevermind!!
     
  9. Techn!d0n

    Techn!d0n Well-Known Member

    Messages:
    138
    So... What is the discount code?
     
  10. Hashtag46&2

    Hashtag46&2 Trichome Technician

    Messages:
    609
    Location:
    7th Floor
    Discount codes are located in @PlanetVape Signature.

    If you are on a Mobile ..you have to turn the device Horizontal and use "Landscape Mode "
    Otherwise, the sig would take up too much space held vertically.

    Hey, @PlanetVape ..
    I'm very happy to see you back on the boards.

    Was wondering what happened...
    I most certainly will be in touch as soon as my Disability hearing is scheduled, if I win...
     
  11. TboneToker

    TboneToker Medical Enthusiast

    Messages:
    465
    Very happy to see you returning too as I have also returned from 2014!!

    I think I will be purchasing a VapeXhale Evo from you guys soon! Got a volcano recently and it's wonderful! I wish you guys stocked the Aromed! As I'd love to buy replacements from you, although Torontovape has done me well too, all you vape distributors are so nice!
     
  12. InspireAndAdmire

    InspireAndAdmire Member

    Messages:
    82
    Used the code for Arizer Air.

    What appeared in my shopping cart was the battery. I'm in the U.S., the price total came up to $199. How do I get it to the $144 price conversion?
     
    SSVUN~YAH and PlanetVape like this.
  13. PlanetVape

    PlanetVape Don't Vaporize The Planet !, Vaporize Yourself Retailer

    Messages:
    400
    Location:
    GTA
    Hi InspireAndAdmire,
    Thanks again for your order. All items on our site are in Canadian dollars. When you checkout it is in Canadian dollars so 199.95 Canadian at the time of posting = approx 146.28 USD as currency values are in constant flux. Your financial institution be it your credit card company or PayPal will then convert the Canadian dollars to your local currency. Your local currency could be British Pounds (GBP), US Dollars (USD), Australian Dollars (AUD) etc. it doesn't matter as it will automatically be converted at the current exchange rate. Some credit cards and PayPal charge a conversion premium of 1 to 3% on average. To check current conversion rates, www.xe.com is a popular exchange conversion tool to see what current rates are. Hope this helps.

    We also upgrade the free shipping on all USA Solo and Air purchases to Tracked faster shipping so you receive your new vape sooner :)

    Enjoy,
    PV
     
  14. TboneToker

    TboneToker Medical Enthusiast

    Messages:
    465

    Pv I bought my aromed from you guys a while back! Got some chips with it. Was and am impressed with your service, prices everything.

    Hoping to strike a deal with you guys, Pm me if you're interested, thank you!!
     
    SSVUN~YAH likes this.
  15. biohacker

    biohacker Hopped Up

    Messages:
    3,339
    Location:
    Toronto
    :popcorn:
     
  16. dmarek413

    dmarek413 New Member

    Messages:
    1
    I find it frustrating that I have called twice and left messages to return my call so I can place an order over the phone. I can not find all that i wish to buy on the website. There are other companies to buy from who would like to fill this order. I am not accustomed to waiting all day for a company to return my call to get my business. I will be placing this order with someone today, I really hoped it would be PlanetVape but i am only going to wait so long ! Ok, got my call, order is placed and all is well !
     
    Last edited: Feb 18, 2016
    Hashtag46&2 likes this.
  17. pakalolo

    pakalolo RoboMod v4.0a (unstable) Staff Member

    Messages:
    8,359
    Location:
    Other side of your screen
    SSVUN~YAH likes this.
  18. PlanetVape

    PlanetVape Don't Vaporize The Planet !, Vaporize Yourself Retailer

    Messages:
    400
    Location:
    GTA
    Hashtag46&2, VegNVape, myla and 2 others like this.
  19. StormyPinkness

    StormyPinkness Rhymenocerous ʕ•ᴥ•ʔ

    Messages:
    1,177
    Location:
    California
    Nice.
     
    SSVUN~YAH likes this.
  20. Jsmith7326

    Jsmith7326 New Member

    Messages:
    13
    I recently picked up a Arizer Air from PV. Amazing device, and everything was packed up nicely... but the coolest part was a free bag of doritos. made me laugh out loud. Keep up the good work!!

    :sherlock:

    also just ordered the m2m Vortex PVHEGonG. cant wait to try that out
     
    Last edited by a moderator: Mar 10, 2016
    StormyPinkness and SSVUN~YAH like this.
  21. Lynch

    Lynch New Member

    Messages:
    12
    I recently ordered a F-bomb from PV, as well as a bunch of GonG and stuff to connect to my Arizer Air.

    Unfortunately, my F-bomb arrived with a micro-scratch/crack that could potentially become larger, so I sent a message <2 hours of receiving the package to PV, and have yet to have a response.

    My experience with PV is only limited to this one, and was wondering if I should be worried about their customer care/return policy?

    I was really excited about trying the F-bomb, but had to wrap it back up, and prepare to ship it back.

    Since this is a shipping damage or manufacturing damage, would they cover my replacement costs?

    I'm still waiting for a reply, and just wanted to share my current situation.

    [​IMG]
     
  22. Lynch

    Lynch New Member

    Messages:
    12
    Should I be worried that PV still hasn't gotten back to me, or is it normal for them to be a bit slow?

    I recall that they were quick to respond when I had some ordering questions.
     
  23. StormyPinkness

    StormyPinkness Rhymenocerous ʕ•ᴥ•ʔ

    Messages:
    1,177
    Location:
    California
    They're a pretty established company and I don't think they'll just ignore you, not sure what their return policy is though. I'm not sure how speedy their customer service usually is, never used it.

    @PlanetVape ?
     
    biohacker likes this.
  24. BurtBigMacklin

    BurtBigMacklin Member

    Messages:
    53
    Hi @PlanetVape, is there an ETA as to when the new Omicron v4 will be available?
     
    SamuraiSam and StormyPinkness like this.
  25. TboneToker

    TboneToker Medical Enthusiast

    Messages:
    465

    Hope you guys do a santa cruz shredder draw one day!

    Planetvape I remember buying the solo off you guys in 2014! Still working great, also 8 tend to buy replacement parts for it and my aromed from you guys! Like whips and glass mouthpieces, I will definitely be getting a cloud evo one day when funds are finally back in check.
     

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