Hi there, Thanks for your statement. I'd like to take you by the word. Wrote you a PM earlier today - I could additionally reach out for you via email, if that's more comfortable for you? Good thing I'm gonna stress once more: CS is spot on and teece is very ambitiously working and I have high hopes that HR will work with all the feedback, think about correcting their claims and source neutral and well-cured silicone (it exists! Maybe ask MiniVap, IpuffUSA amongst others?) - and this vape could be great, it does have great potential. The more I hate to say: but like this, it's clearly not satifying, sorry.