We have been in constant communication with you. The Dual you sent several times have been abused and neglected significantly as you constantly spill concentrates all over it. We still took care of you and serviced you so many occasions. We even said that maybe the Dual was not a device for you and offered you the Square instead at no cost. Now you call Square a brick. You sent the threat email on going on forums and bashing us just yesterday so we did not have a chance to respond to it but you picked the wrong forum for your mission.