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Haze Dual V3

Discussion in 'Portable Vaporizers' started by mrweed, Mar 10, 2014.

  1. Sketch420

    Sketch420 Well-Known Member

    Messages:
    137
    Location:
    USA
    @Haze Vaporizers



    Still loving mine. Not getting as much use as I'd like but anytime i need it, it works like a champ and no one is the wiser what i was doing. I am def. Looking forward to the Square.
     
    C No Ego likes this.
  2. Haze Vaporizers

    Haze Vaporizers Well-Known Member Manufacturer

    Messages:
    172
    I apologize. Was out of office last couple of days. Just sent you a PM. Please respond there and we will take care of your issue.
     
  3. Bangjr

    Bangjr Well-Known Member

    Messages:
    28
    All good Haze vape. Thanks for getting back to me.
     
  4. Bangjr

    Bangjr Well-Known Member

    Messages:
    28
    Question to my fellow Hazers...have you sent in your Haze for repairs or RMA recently? I got an email from Haze saying I will be charged $35 for technician's service time for repairs. Never was charged anything in the past. Good ole days are gone? ;-)
     
  5. Haze Vaporizers

    Haze Vaporizers Well-Known Member Manufacturer

    Messages:
    172
    People often confuse a warranty coverage with a service plan or insurance coverage. We do not sell you a service plan at the time of the sale. If you need service, there is a flat fee. We have been doing this since beginning of 2017 as we see more and more people sending us extremely in bad shape units and expect a brand new replacement under 10 year warranty. We now inspect your unit and if we find factory defect, we replace it or repair it at our cost. That is the warranty coverage. We explained this in detail in our email. This is your second unit and we will do a thourough inspection. Please let me know if our email was not clear.
     
  6. mixchu69

    mixchu69 Well-Known Member

    Messages:
    1,869
    @Haze Vaporizers
    I purchased the lifetime upgrade for haze dual v3 (remember it being $100) but u stopped upgrading and moved to a new line of vaporizers (I.e. Square and merger) Does that mean we will never be able to use this upgrade?
     
  7. Haze Vaporizers

    Haze Vaporizers Well-Known Member Manufacturer

    Messages:
    172
    Yes you still can since Haze Dual line will remain with future new offerings and versions that our team is currently working on. Haze Square is a convection on demand vape while Dual is the conduction, session vaporizer style. Merger will also be a different style of vaping once it is released.
     
    Bladesman and mixchu69 like this.
  8. cmg336

    cmg336 New Member

    Messages:
    2
    That's not what's happening. The warrant folks are telling me up front I'm going to be charged $35 no matter what. I sent in an obviously messed up unit in Nov. and was charged $35. 60 days later the unit is doing the same thing (one chamber on high no matter what level you set it to) and I'm being told it will be $35 minimum again? Does Haze not warrant their repair work?
     
  9. Haze Vaporizers

    Haze Vaporizers Well-Known Member Manufacturer

    Messages:
    172
    We do. Unless we are sent a unit like this below and expected a warranty repair at no cost which happens very frequently.

    Please PM me so i can look into your service history for you.

    [​IMG]
     
    C No Ego likes this.
  10. cmg336

    cmg336 New Member

    Messages:
    2
    Not sure how to PM but I'll try. The unit was completely rebuilt on the inside around Thanksgiving.
     
  11. Buds of War

    Buds of War New Member

    Messages:
    18
    Location:
    UK
    @Haze Vaporizers thanks for NOT replying to my concerns both here and on twitter, haze customer relations skills absolutely stink.
     
  12. ThatSauce

    ThatSauce Member

    Messages:
    17
    Location:
    Midwest
    For anyone interested, Haze Dual v3 for $100 this week.

    They've had it on clearance since the start of the month but I had yet to pull the trigger. Last night I figured I'd see if the site would accept the 20% off Valentines code along with the clearance price and it WORKED. Shipped out today, can't wait to experience the HAZE!!
    https://www.vapornation.com/haze-vaporizer.html
     
    Sketch420 likes this.
  13. hazer

    hazer New Member

    Messages:
    1
    HI Guys.
    Long time lurker first time poster.
    Great thread and thumbs up to the haze team for a great product.

    One of my ovens stopped working. when I flip the switch light comes on but no heat transfers to the chamber.

    I wont be able to send it in using the warranty and wont be able to for at least another 10 months ,so I opened it to see if I can fix it my self.

    I dissembled it very carefully, so far so good, but when I closed it the temp control button refused to pop back up it just stays pushed in. everything else works fine. the flip turns it on chamber heats etc.

    Ive taken some pics of the inside of unit and of the button.

    Please help me since I have no way of even buying a new one for quite some time.


    P.s i couldn't figure out how to attach the images to my post.
     

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