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DHGATE - Aaaaaackkkkk! :) Good/Bad Seller List

Discussion in 'Glass' started by Chicken #420, Oct 11, 2017.

  1. Kanna_Kult

    Kanna_Kult Well-Known Member

    Messages:
    150
    I tried messaging them and they just have a message up saying they are unavailable and they’ll get back later, whenever I look back at the messages whatever I have sent them is gone. I’ve never had to message a seller on there before is that normal ?
     
  2. arb

    arb Semi shaved ape

    Messages:
    1,115
    Location:
    Montana
    No it is not......in my experience anyways I would file said dispute.
     
  3. Kanna_Kult

    Kanna_Kult Well-Known Member

    Messages:
    150
    I just realized I think I used the wrong message function, idk this is insanely confusing haha I’m gonna give it one more day for them to reply because when o sent what appears to be an actual message (the other one looked more like a chat) and now the messages aren’t disappearing so I think I was just doing something wrong. If I don’t get tracking in 24-48 hrs I will open a dispute though
     
  4. MothChewMoth

    MothChewMoth Gamer Extraordinaire

    Messages:
    69
    Location:
    CA
    I forgot to post that I had a recent tracking with lumin88 for some Evo nails. Great product and it showed up in about 10 days which was crazy fast.
     
    Madri-Gal, BigJr48 and arb like this.
  5. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    As soon as the,
    On Time Delivery Date
    In the listing has passed.:myday:
     
    Whisper, Madri-Gal, arb and 2 others like this.
  6. O-G-Reg

    O-G-Reg MIA

    Messages:
    154
    Location:
    USA
    Has anybody bought from cleanclearglass.shop recently? Tried to make a purchase with AMEX, its not authorzing saying account is not authorized for live payments, whatever the hell that means? Been having issues on chinese glass sights saying they take all these payment types but then they actually dont.
     
    BigJr48, Madri-Gal and arb like this.
  7. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    Stick with buying through DHGate rather than the individual sites as DHGate hold your payment from the seller until you are satisfied.
     
    exmex, Whisper, BigJr48 and 3 others like this.
  8. O-G-Reg

    O-G-Reg MIA

    Messages:
    154
    Location:
    USA
    Thanks, thats good advice. I was actually just coming by to explain some strange happenings with CCG. I emailed them about payments not working on their website. I got an email back from a guy named allen in China it would appear, from the same email . He asked what I wanted, checked the stock and told me they had it in china, then gave me a paypal account that is different than the one they list on their website in the payments info section. This whole thing is happening because a piece i want is listed on their site but not on DHG. I suspect you would recommend i not send Any money under these conditions...
     
    MasonJar, LesPlenty, BigJr48 and 3 others like this.
  9. arb

    arb Semi shaved ape

    Messages:
    1,115
    Location:
    Montana
    Do NOT do that..........lolz.
     
    Whisper, Ramahs, Chaos47 and 4 others like this.
  10. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    If you want that certain piece, ask them to list it in their DHGate store, do you have a link to the piece you are after?
     
    arb, His_Highness, BigJr48 and 3 others like this.
  11. O-G-Reg

    O-G-Reg MIA

    Messages:
    154
    Location:
    USA
    The piece they have is offered only sandblasted from DHG. Im after plain scientific. Through DHG based communication i was told they would check USA based inventory and get back to me today.

    https://www.cleanclearglass.shop/products/gb334?variant=24106007855168
    I have received quite a few emails from Allen from CcG and i am
    Starting to believe they may be legitimate. His most recent email has a lengthy signature listing all of their contact information. Apparently allen is a general manager there. Also he is responding from the same address I originally emailed and found on the CCG site.
    At this point its either legitimate or the company is taking a noise dive and i’m getting scammed from someone who was within it.
    I am seriously considering rolling the dice. Using paypal i’m pretty safe right? If it doesn’t make its way here i can recall my payment correct?
     
    LesPlenty, arb and Madri-Gal like this.
  12. O-G-Reg

    O-G-Reg MIA

    Messages:
    154
    Location:
    USA
    As an end to this saga... Allen is legit. He is actually the boss man there at CCG and helped me out quite a bit. I asked him if he could update DHGate with the new stock because i preferred to use DHGate and he did...THE SAME DAY!!! I was thrilled to find the piece was listed for 24 bucks cheaper than the CCG site and qualified for a 4 dollar DHG coupon. So here i am 2 days later getting the exact piece i wanted, 27 bucks cheaper.

    I’m impressed by this level of service!
     
    exmex, Skunkport, Madri-Gal and 6 others like this.
  13. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    Link Please, as I sent them an email 2 months ago about the same piece, they have it listed with a 14mm joint, but I wanted 18.:tup:
     
    Last edited: Apr 9, 2019
  14. O-G-Reg

    O-G-Reg MIA

    Messages:
    154
    Location:
    USA
    https://m.dhgate.com/product/12-inc...s-bongs-oil/402029338.html?invitorid=VZfyQj53

    Only seeing it in “USA Stocked” but i know from Allen that they have it in China’s warehouse as well. It seems like they are a bit lazy about updating DHG. I bet you could pretty easily get them to post the china stock one as well.
     
  15. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    That's why I could not find it, thanks for the link, I have sent them a message (through DHGate), hope I hear good news back as I have wanted to try a SOL for quite a while.:tup:
     
    His_Highness, arb and Madri-Gal like this.
  16. Kanna_Kult

    Kanna_Kult Well-Known Member

    Messages:
    150
    Do not order from seller fansfun. Horrible communication, opened a dispute and they still won’t message me back, I got one message originally that said the item was “in production” (bullshit) and they’d need more time, I asked how long as they never replied. I’m just waiting for DHG arbitration at this point.
     
  17. drzen

    drzen Member

    Messages:
    20
    arb likes this.
  18. BigJr48

    BigJr48 Well-Known Member

    Messages:
    814
    Location:
    New York, N.Y.
    I suggest looking for somewhere else for the rig, seller doesn't look to reliable.
     
  19. drzen

    drzen Member

    Messages:
    20
    The seller has solid reviews, the huge numbers with issues referred to DHgate and the way it tends to flag CC fraud alerts with banks apparently. I believe the problem is because I am currently outside the US and attempted to pay using my US card.
     
    LesPlenty, arb and Madri-Gal like this.
  20. Madri-Gal

    Madri-Gal Child Of The Revolution

    Messages:
    676
    Location:
    Livin' in the 707
    If the problem is on your end, contact your bank. If the problem is on their end, contact DHGate and explain why you are using your card out of the US. There really isn't much more to do, is there?
     
    LesPlenty, Ramahs and arb like this.
  21. BigJr48

    BigJr48 Well-Known Member

    Messages:
    814
    Location:
    New York, N.Y.
    I don't confide in seller who only has 2400 transactions, no matter how many solid reviews, that's just my opinion.
     
  22. LesPlenty

    LesPlenty Well-Known Member

    Messages:
    1,119
    Location:
    Australia
    Hehe, I am the opposite, I will buy from sellers with 0 feedback on DHGate as I know DHGate will not release my money to the seller until I am happy, a different matter altogether with Ebay, 98% or better feedback with them.:tup:
     
    MasonJar, BigJr48, Madri-Gal and 2 others like this.
  23. MasonJar

    MasonJar Well-Known Member

    Messages:
    66
    I thought I would just add Ebizcn to the list of good sellers at DHGate... I just got the FC-710 diffusion pump bubbler I ordered from this seller. Very high quality piece at a super cheap price of 20 bucks. Pic of the FC-710 alongside my current favorite for flavor and smoothness, CCG Straight Fab:

    [​IMG]
     
  24. Kanna_Kult

    Kanna_Kult Well-Known Member

    Messages:
    150
    Ok so even though the seller wasn’t great at communication and I had to get a refund, my order from vendor fansfun did show up randomly. So they did send it, despite never giving any tracking whatsoever. I also ordered the same piece from classic glass thinking I wouldn’t get the other one and I got tracking quickly and it arived in about 2 weeks. The one from classic glass has slightly better construction but that could just be random luck, not necessarily indicative of anything.
     

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