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Davinci by Karma

Discussion in 'Portable Vaporizers' started by VaporNinja, Jan 21, 2012.

  1. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

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    5,353
    And of course bad mouth them here which is never good.

    Welcome wild child. I couldn't answer your question you had earlier but new OF would he is the battery man.:)
     
  2. Ape With A Vape

    Ape With A Vape Active Member

    Messages:
    58
    I'm not trying to bad mouth them. I just don't think it says a lot for thier customer service. I don't want it to seem like I'm bad mouthing them, I love the Davinci. I just think they could have handled this particular situation better. I'm not even mad I revieved a defective unit, I'm just mad that its Tuesday and still the ONLY thing I have heard from them was to register my unit.
     
  3. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

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    5,353
    Ape I didn't mean to say you were bad mouthing them. What I meant was you can if you don't get satisfaction soon. That was my reaction to Tweeks comment.
     
  4. Ape With A Vape

    Ape With A Vape Active Member

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    58
    Just to let people know 405 degrees Farhenheit is the new limit, not 430. They said they should have made the change an official statement and the change was to improve efficiency. The women I talked to today was extremely helpful. I'm glad I'm getting a replacement and I apologize for about a full page of bitching that you(whoever reading) had to endure
     
    OF likes this.
  5. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    365
    Location:
    Las Vegas, NV
    Hi there, I'm so sorry to hear that you've been having an issue with your unit and have received bad customer service from our vendor...or even us. I've notified our customer service person (Jessica) about this immediately, as we want you to have a working unit asap! Regarding the request to register the unit...that is odd and I assume is because we have an afterhours customer service line to answer questions and take messages.

    For future reference the easiest way to get anything on your DaVinci replaced is just to call us: (702) 966.9969 or 1.800.336.7224 and we'll get it handled immediately.
     
  6. Ape With A Vape

    Ape With A Vape Active Member

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    58
    E

    Everything has been handled and I couldn't be more content. Jessica could have not been more helpful and I would like to thank the DaVinci company for all the help. I was just mad that I wasn't getting a reply, but all that got handled. She is even including a snorkel for all of the trouble! I'm also just happy I got a reply in the first place, considering VaporNation sold me a defective unit, which I emailed them about the day I got it, and they still haven't replied. Thanks for caring about your customers happiness and satisfaction.
     
    Davinci_vaporizer likes this.
  7. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    Yea we have a happy ape.:clap:
     
  8. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    365
    Location:
    Las Vegas, NV
    Hey guys, we love the feedback that we get from this forum and always take everyone's suggestions into play when creating a new product. With that in mind...how important is it to have a removable battery in a portable vape?

    My theory is that it would be really nice to have an extra one handy incase one breaks.
     
    Dreamerr and OF like this.
  9. Stu

    Stu Maconheiro Staff Member

    Messages:
    5,645
    Location:
    Southeast of Disorder
    I think a removable battery would be a great addition to the DaVinci. Almost as great an addition as would be a removable lid.

    :peace:
     
    Buildozer, Dreamerr and OF like this.
  10. OF

    OF Well-Known Member

    Messages:
    11,889
    Location:
    Left Coast
    Listen to the man, he's not just another pretty face....from a lot of angles.

    While extra charge batteries would be great, IMO even more important is the replacement of the old one years down the road when it finally fades off. I hope to enjoy this guy for a long time, not trade it in on next year's model like an Iphone.

    That poor little battery gets 'ridden hard and put up wet' to do it's job, it'd be nice to know the process and cost of replacement before the issue gets forced on you.

    OF
     
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  11. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    I concur, replaceable battery, removable lid/easier to clean and how do we get this battery replaced.
     
  12. Davinci_vaporizer

    Davinci_vaporizer Well-Known Member Manufacturer

    Messages:
    365
    Location:
    Las Vegas, NV
    Thanks for the insight. Agree on the lid needing some adjustment, hindsight is so 20/20 isn't it?

    Our plan is definitely not to be the next Iphone. We try to build out stuff to last..hence us dropping it from 2 stories up during testing to see if it would break. Note- it didn't, but I wouldn't recommend it..makes the finish look like crap, but still worked! Soon we will launch a battery replacement service for the DV, but at this time, we're just replacing the units.

    I guess I'm really just trying to pick your brains to see what you want in that perfect vape...figured why not ask the users.
     
    Tweek and OF like this.
  13. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

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    5,353
    Oh I am sure I will think of more but if you can reduce the outside heat that would be great.

    Faster heat up time.
     
  14. GreenRoom

    GreenRoom Well-Known Member

    Messages:
    126
    Location:
    Western PA
    Sweet baby jesus I love my Davinci. It's my first vape and after combusting for 15 years I was concerned that the draw and inhale wouldn't be satisfying enough, as in 'too light'. I was dead wrong, and ever so pleasantly surprised. I put the smallest nugget in the chamber, about the size of 2 one-hitter's worth since I like efficiency and economy, set the temp to 375, and it was enough to put a smile on my face in every respect. I didn't think I would use the temp settings as much as I do but again, I was proven wrong. It's a wonderful feature.

    I don't mind how the unit gets warm since I vape outside and it keeps my hand toasty in the colder climate, but then again it's Winter and my opinion could change in the Summer. My only suggested revisions are better lid, removable battery, and car charger. I thought I would have an issue with the non-airtight seal on the lid, but the vapor is thick and I think the creeping air may be cooling the vapor a bit which is nice. I was also concerned about off-gassing and mechanical flavor, but I had zero issues. Delicious flavor from the first session.

    And the fact that there is a Davinci rep on this forum asking for improvement advice is extremely admirable. That alone would make me stick with this company. Well done. Well done.
     
    max, Stu and OF like this.
  15. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    Oops good going greenroom and welcome to the forum. I forgot about the car charger and also to mention that I also like the airflow to cool the vapor from the unsealed lid.
     
    OF likes this.
  16. GreenRoom

    GreenRoom Well-Known Member

    Messages:
    126
    Location:
    Western PA
    Thank you sir! I did endless research on portables and I'm really happy with the Davinci. I have a couple others in mind that I'd still like to try but I may wait to see what Davinci has brew'n for the next version.
     
    Buildozer and OF like this.
  17. max

    max Bingo Coordinator Staff Member

    Messages:
    9,172
    An extra battery or an extra DV? ;) For the most part, batteries don't break, they just wear out, so an extra DV would be more useful IMO.

    Nobody seems to want to make lithium batteries user replaceable, at least not easily. As for us vape owners, we'd prefer to not be forced to return the vape for battery replacement. There's the down time, the packing, shipping cost, then the cost of the battery replacement. I know how to get inside the DV, but not without messing up those screw caps on the back. The DV isn't my only portable, so I might be inclined to send it in for bat replacement, but it would depend on the cost, which IMO needs to be quite reasonable. Otherwise you're going to piss off a lot of owners and scare off potential buyers. I'd even recommend that the company throw in a complimentary brush and screen set in the return package.

    If you're talking about pocket portables I don't think any other model is going to give you anything significant that you don't already have with this one, unless you want a MF for quick micro hits. The Solo would also be a different experience, as a cross between pocket vape and home vape.
     
    Buildozer, Dreamerr and OF like this.
  18. OF

    OF Well-Known Member

    Messages:
    11,889
    Location:
    Left Coast
    I disagree with the first part. Even if we limit it to just herb vapes we still have D9 and TV who have used commonly available, user replaceable batteries from the start. Bender, T1 and Evolution being specific examples. They have to since they charge outside the unit. IMO a very useful feature.

    In terms of superior pocket units, I think that Cera is poised to change all that. I've been testing a Beta unit for a week, it's very nice IMO and puts my poor DV, much as I like it, to shame at many levels. It's an exciting and rapidly changing world out there for us and out vapes......how cool is that?

    OF
     
    Buildozer likes this.
  19. ½oz

    ½oz Launched!

    Messages:
    16
    Location:
    Florida
    Just got my davinci. Charged loaded chamber and stash pocket. Im not to happy with the heat from the extraction areas as you tend to brush it when using. But MAN. This thing has nice flavor and great rips. Im waaay satisfied and it holds its own with the xtreme q whip w elbow pack!!
     
  20. Egzoset

    Egzoset 1SipAToke/Blender Vaporist (v3.1)

    Messages:
    2,862
    Location:
    Shawinigan/Qc, Canada
    Salutations ½oz,

    Happy-ending (or "-begining"!) stories are a farourite. Once some of the excitement is passed perhaps you could immortalize this moment with some good "porn"! Vaporizer porn, of course; for our own convenience and benefit, but also a bit for yourself: for the nostalgia episodes and all the good times too, etc.

    :D

    So, lets share the magic!...

    :peace:
     
  21. ½oz

    ½oz Launched!

    Messages:
    16
    Location:
    Florida
    So up to this point biggest complaint which is definitely a flaw in design no matter how you slice it, is the chamber area. While compact , having a tool and a stash chamber. Just is a PITA to clean out effectively and easily. Has anyone done the "can-mod" to drill out and put a few washers and screen into the can to use as a removable "chamber"?
     
  22. max

    max Bingo Coordinator Staff Member

    Messages:
    9,172
    I guess my inexperience and general disinterest in other portables is showing. If I'm going to reign in my curiousity I guess I should also back away from the keyboard. :\

    I find it easy to clean it effectively. I guess it's a matter of perspective. Cleaning frequently and while still warm also makes a difference. Just like with washing dishes, getting it done when fresh is much easier than waiting until stuff gets hard and glued on.
     
    OF likes this.
  23. mvapes

    mvapes Surrounded by the healthy!

    Messages:
    4,455
    Location:
    On Shakey Ground
    I love my DV - it fits a very special purpose. Can or should it be compared to the Solo? No, 2 completely different experiences. For the future what I would love to see is 1. a removable lid, that lid (although built extremely well)is a pain in the ass - 2. water adaptability, with the clouds this little fucker produces some type of gong adapter would be sweet. :2c:
     
  24. Dreamerr

    Dreamerr Always in a state of confusion and silliness♀

    Messages:
    5,353
    I don't use water but have put a tube on the end of the hose that you all use for water. It is easily done without say a glass piece. You can also stick it in a bowl as is maybe with a grommet I think it is called. But yes for all that love da water an adapter made for the DV would be nice.
     
    OF likes this.
  25. BLAZING OG

    BLAZING OG Vaping is a way of life!

    Messages:
    1,479
    Location:
    Sherman Oaks, CA
    A perfect vape that can cater to all, portable home hitting unit , or dial it down for more light or casual use!!!!!! Keep temps up while hitting thru Water Piece!!!
    Someone won a contest to win davinci's new future vape, i wonder whats in the works????
     
    OF likes this.

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