I ordered mine in the beginning of Feb. I am still waiting on my unit. I've been in contact with them via facebook and they have answered me within a day of asking each time. Apparently it's my quartz nail that is holding my order up. I can't wait to get this though, from what I hear, it warms up to full temp in a matter of a few minutes. I have to wait a good 20 minutes to get a good rip from my Sublimator.