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CERA, the wait & gibberish thread

Discussion in 'The Vapor Lounge' started by smokum, Dec 12, 2012.

?

When will I get my CERA ?

Poll closed Feb 6, 2013.
  1. Next Week (Dec 17-22)

    21.7%
  2. Just Before Christmas

    1.4%
  3. Hopefull By NewYears

    13.0%
  4. Not Until AFTER NewYears

    34.8%
  5. Who Cares.... It'll Get Here When It Gets Here

    29.0%
  1. This part scares me.....


    " I have been under a great deal of stress, and I am now facing fundamental differences of opinion with my business partners."
    Bob Loblaw and ogcook like this.
  2. AirDru

    AirDru Well-Known Member

    Messages:
    219
    im gonna take a wild guess that the fundamental differences of opinion has to do with financials. i mean noah said that he hasnt made money off TET. not sure if its the same for the other business parters. thats just my best guess tho.

    im really hoping its not anything like the partners wanting to half ass things. more importantly i hope its not a dispute over a health issue.
    nopartofme likes this.
  3. iamn3ko

    iamn3ko Well-Known Member

    Messages:
    338
    Location:
    Los Angeles
    Hahahhaha, can't stop cracking up.


    But it didn't sound like they separated on good terms. Not my place to know or care though.
    ogcook likes this.
  4. smokum

    smokum The Guy Your Mother Warned You About

    Messages:
    1,453
    Location:
    Canaduhh
    I 'am' glad to finally have heard back from them about my cancelled order (last week), as much as I'm still hopeful in the future to purchase a CERA once all this hoohah is over with.

    I'd hate to see what appeared to be a great concept go up in smoke (for lack of a better term), and continue to wish only the best for TET (and all involved), in the long run.
    LeTchen and ogcook like this.
  5. ogcook

    ogcook Well-Known Member

    Messages:
    592
    Location:
    East Coast
    I think up in smoke is the best term around here, waiting for that nice vapor to billow up instead....
  6. SMELLYcat

    SMELLYcat My name is SMELLYcat and I like to Party!

    Messages:
    43
    Location:
    Fresno Ca.
    This is newest response I have received Today:
    The illuminated switch won't be sent right away. We will be sending a momentary switch for now and the replacement switch as soon as they are in.
    We actually just received a lot of the parts we needed this morning. We're putting together units and will continue to do so until all orders are fulfilled. After they are fully assembled we will test them and ship them out. Early Novembers orders will be going out first. From where it sits now, it's looking like orders will begin shipping tomorrow and mid week.

    Everyone here is excited to put in overtime to get these together and shipped finally!

    If you have any other questions please let me know.
    Thank you again for your support and patience.
    Darth Vapor
    ogcook, iamn3ko and jambandphan03 like this.
  7. Medical Mark

    Medical Mark Well-Known Member

    Messages:
    392
    Hey FC just talked with TETand all is well in there kingdom despite the personal news of the reformer CEO but they have recieve all the parts and are starting to put it all together, November preorder this week and December preorders next week.
    The safety switch is a go by the sounds of it with on/off capabilities which is great relief for me and others I'm sure due to the stealth and ease of functionality.
    Now the momentary switch will be sent out with our preorders first and as the latching switch comes in TET will send it to us, there still debating on what they'll do regarding the return of the momentary switch but there's a good chance we will recieve both and will not have to return either of them which would be a bonus for all of us.
    I had a good chat with TET and am confident this will be the week it all takes off, hopefully everything runs smoothly and we will see this product in hands in the next week or so depending on shipping times.
    Right on let's get it going hey, despite the circomstances there moving forward and hard at work filling our orders right now assembling our Cera's as we speak, I can't wait.
    ogcook and Oski2012 like this.
  8. Medical Mark

    Medical Mark Well-Known Member

    Messages:
    392
    Smellycat there is no illuminated switch, its a latching on/off switch. The illuminated one is no longer availible.
  9. iamn3ko

    iamn3ko Well-Known Member

    Messages:
    338
    Location:
    Los Angeles
    I like how it's customer updates. How about an actual update?

    Don't feel unappreciated MedMark and SMELLYcat, your updates go a long way. But seeing as the person who showed us what the Cera can do is gone, and is/was an owner/founder, some one else from TET should chime in...


    Maybe I'm feeling like I "deserve" too much, but come on. That's not too much to ask for right? It's not a waiting complaint or anything, just wanting a word from the actual company its self.

    And wasn't there an online Cera question guy? What ever happened to that...?
  10. SMELLYcat

    SMELLYcat My name is SMELLYcat and I like to Party!

    Messages:
    43
    Location:
    Fresno Ca.
    I asked about the switch and ship dates and that was the response. I did order a illuminated switch with my Cera. The email made it sound like it will be still produced, just not immediately available?? Not sure? That was the email I got.
  11. green2brown

    green2brown Well-Known Member

    Messages:
    504
    You can always do what many of us have done and contact the company yourself rather than wait for them to update you here on a forum where there's no guarantee that you'll even get a direct update.
  12. Sonics420

    Sonics420 Well-Known Member

    Messages:
    654
    so some should be shipping out tomorrow??.. thank goodness man.. i didnt even order but i even got anxious for you guys to get yours.. as i want to see some pics/reviews ect..

    im staying patient still.. wont order until i can place an order and get shipping confirmation within the next day.
    iamn3ko likes this.
  13. iamn3ko

    iamn3ko Well-Known Member

    Messages:
    338
    Location:
    Los Angeles
    My main reason for not calling them is I'm sure there is plenty of people who are calling them and ringing their phone off the hook with all sorts of obvious issues.

    If someone can come on here and give ALL OF US a decent secure update, that rids the need for an extra 100 people (random ball park number) to call them and ask the same thing. Saves time for them and all of us, and we ALL know what's going on, not just you, or mark or me.

    Definitely NOT their job to do that, totally understand. But it would be nice considering that's how things were/have been.

    Edit: Took back my last statement.
    harmudge likes this.
  14. green2brown

    green2brown Well-Known Member

    Messages:
    504
    Believe me, I agree with you. It would be nice. It would definitely be easier and less time consuming for them. But it appears they've decided not to do things that way right now, so for the time being our only options are to contact them directly or to trust what everyone on here is reporting. I guess our new definition of "official" updates on FC will have to be an e-mailed statement from TET copied and pasted by a forum member and then verified by other forum members lol.
    iamn3ko likes this.
  15. Vapzilla

    Vapzilla Well-Known Member

    Messages:
    90
    I too appreciate the info here and thanks to all that contribute.
    A direct update is what every customer deserves, not here on this forum, but sent to their own personal email that was provided during pre-order. I'm sure they have customers that aren't even on this forum or know about it.
    TET should have been giving updates throughout this whole process. It's their responsibility to advise a status to their customers. I'm fine with it being late, just not happy with the communication from them.
    harmudge and green2brown like this.
  16. PB88123

    PB88123 Vaporist

    Messages:
    535
    Update from the other thread. It looks like the first handful (100+ it looks like if all parts are useable and all in SS for now) of people that preordered will be getting an e-mail in the next couple days with shipping starting towards the end of the week.

    Sonics420, SMELLYcat and OF like this.
  17. Haywood

    Haywood Onward Thru the Fog

    Messages:
    486
    (mom says this should go here; sorry for the original post in the "wrong" thread).

    Noah: Bummer. The most important thing in life is to be happy, and your happiness (rightly) seems to have been driven by contributing to others and helping them to be happy. If that's no longer true, it's time to change, and though I'm unhappy to see ThermoEssence lose you, I'm happy to see you paying a little more attention to yourself. :) Sometimes you have to die to be reborn and move on.

    We'll all miss you, your amazing positive energy, and your unbelievable lungs. If there's anything I can do to help you stay happy, just ask.
    NoName likes this.
  18. AirDru

    AirDru Well-Known Member

    Messages:
    219
    wise words haywood

    i once heard someone say, "just like a plant, sometimes you have to cut off a part of yourself in order to grow."

    good luck Noah!
    OF, Puffers and Globbs like this.
  19. SMELLYcat

    SMELLYcat My name is SMELLYcat and I like to Party!

    Messages:
    43
    Location:
    Fresno Ca.
    my question:
    Hello again,
    I am confused about the switch situation. I have ordered a illuminated switch. But, i will receive a momentary switch plus get the illuminated when available? Or is it a swap out?

    TET response:
    The illuminated switch is delayed so yes, you will get two switches. One now and one later.
    OF and ogcook like this.
  20. LeTchen

    LeTchen A toute vapeur ! Retailer

    Messages:
    562
    Location:
    France
    I don't like the message of paypal refund this morning :\......... refund declined by sender's bank ! :uhoh:
  21. Nucleosynthesis

    Nucleosynthesis Member

    Messages:
    16
    Pardon? Did you request a refund directly from TET or simply through paypal (e.g., by filing a dispute)?
    OF likes this.
  22. LeTchen

    LeTchen A toute vapeur ! Retailer

    Messages:
    562
    Location:
    France
    A Paypal refund but directly from TET, in agreement with them...... and one hour ago I receive this message from Paypal.... I know mods don't like these messages but I think normal to say that to everybody. Sorry again
  23. Nucleosynthesis

    Nucleosynthesis Member

    Messages:
    16
    just noticed that the ordering portal is "down for maintenance"..
    ogcook likes this.
  24. jambandphan03

    jambandphan03 Vapor Goddess

    Messages:
    5,212
    my partial refund went through ok a few days ago, might want to contact TET about that.
  25. LeTchen

    LeTchen A toute vapeur ! Retailer

    Messages:
    562
    Location:
    France
    I contacted TET last week and they said they refund me... the next day I received a Paypal email saying I will be refund in 3/4 days (today ou tomorrow).
    And this morning, I received a new email from Paypal saying that the Thermovape Alan Moss's bank decline the refund, and Paypal will try again in 5 days......... :mad: And no message from TET at all ! So I send a message to TET...... at this time, no answer

    Sorry to say this, and even though I love the products they make, I must say that there is a great lack of professionalism on communication with customers. Any company can have problems and I am ready to understand everything, but it must communicate well with clients ... the one who gives us the news that he can glean is OF, and OF is not working at TET !
    I confess to being a little angry by the lack of explanation :nope:
    harmudge, iamn3ko and ogcook like this.

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