The manufacturer didn't make the post here. A FC member did. Plenty of reputable vapes have little or no interaction from the manufacturer on these forums. The maker of this one has already expressed interest in joining though... and it's only been a week. I'm not trying to "tear into you" but a ton of unsubstantiated negative posts right off the bat in their product's thread probably won't help influence them to join. The product was just released, and the thread itself is just over a week old. Patience.