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Aroma_Tek

Discussion in 'Counterfeit Vaporizers' started by Bassman999, Mar 6, 2017.

  1. Bassman999

    Bassman999 Member

    Messages:
    54
    So I ordered a Firefly 2 from Aroma-Tek after they assured me they are legit and authorized.
    The Mfg site didnt reply till after I ordered and they dont have any info on their site regarding authorized dealers,
    Anyway they tell me that Aroma-Tek isnt authorized now finally.

    So now I am wondering if Ill get a real one with a valid serial a fake one, or nothing at all.
    They dont answer phone and now dont reply to my emails after I told them that the Mfg says they arent legit.
     
  2. nosmoking

    nosmoking Fogmonger

    Messages:
    1,289
    Location:
    DC Area
    I bought an authentic Arizer Solo from them with no issues. It was still working like new when I gave it away.
     
    BD9 and Bassman999 like this.
  3. Bassman999

    Bassman999 Member

    Messages:
    54
    Glad to hear you had a positive experience wth them.
    I am sure it is fine. There are so many businesses these days that dont hold the old standard of phone support to make customers feel secure.
    They likely just buy in bulk from them directly and sell them, and dont pay money to be listed as Authorized.
    When I call Firefly on the phone you can push 3 on the phone to connect to the bulk order dept.
     
  4. BD9

    BD9 Well-Known Member

    Messages:
    932
    Location:
    The Devil's Lettuce Patch
    I bought my Arizer Extreme Q from Aroma Tek and had no issues. I asked Arizer if Aroma Tek was an authorized dealer for their products and Arizer said "Yes, they are". I had the EQ for about a year and it was still working perfectly when I gave it away.

    You should be fine.
     
    Bassman999 likes this.
  5. Bassman999

    Bassman999 Member

    Messages:
    54
    They seem to be known for the Arizer and the MFLB they sell more than the FF line, and maybe they are new to carry it so that will hopefully change.

    Thanks for the feedback BD9!
     
    BD9 likes this.
  6. Bassman999

    Bassman999 Member

    Messages:
    54
    After further correspondence with Aroma-Tek they say they purchase fro Authorized dealer in California and so their products are legit even if they arent authorized from Mfg
    My FF@Q should be here by Thursday as it shipped yday with 2 day shipping from Washington I believe
     
    BD9 likes this.
  7. Bassman999

    Bassman999 Member

    Messages:
    54
    My FF2 arrived yesterday from Aroma-Tek and I forgot to update.
    I contacted the Mfg and they verified via serial number that I have an authentic unit and will be covered under warranty.
    My wife and daughter went in together on this for me, but tell me I have to wait a few more days till my Bday o use it ;(
     

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