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so you're saying they don't exist? the more i thought about it the more i figured that is probably what is special about hydratubes. it would be pretty neat to have attachments that functional similarly!

Do they make ash catchers that have their entry point from the bottom like a hydratube? If so, what are these things called? Words and google have failed me.

My EQ is currently capable of darkening my abv further than my cloud, which was certainly not the case with my previous ones. I wonder if mine is just underpowered? Did they send you back your same unit "turned up" or did they send you a new cloud? Thanks :)

I get med brown after maxing out as of now! It wouldn't be possible for me to get super dark abv.

I had two clouds that I had gotten a chance to use before having to send in for repair, and now my latest has Cloud Plus tech. I read stonemonkey's post about the new heat shield; thats awesome. But, I too feel like my previous two clouds were significantly hotter and could darken my herb much...

I've been in the same boat. I feel communication has been very one sided. I sent another email to my CS rep last night and I have not yet been responded to...

Right there with you brother... I was told that my replacement cloud "most likely" shipped and i would get contacted in 12-24 hours. Didn't happen. Last time my cloud got here the mail man just put it next to the mailbox in the bush and I'm trying to prevent that this time. I would just love a...

thanks, found it just after!

What are those rubber things around your cloud? Just those livestrong type things? Where did you get a bulk of those?

Are you guys open today? I paid an invoice 6 or so days ago and haven't heard anything from anyone. I don't even know if my unit has been shipped! A friend of mine has a ticket open too and has not heard from anyone in a while.

I sure do! Never plugged either unit in without one. I read somewhere to make sure to use one with the cloud.

lol, the power supply should be ok right now. No surges so far as I can tell! Luckily I still have my EQ ready to go. Just quite sad my 2nd cloud suffered the same fate as my first, in even less time...

It was 70 degrees when I tried getting it going! I just don't know what could have possibly made this unit stop working :\

Yeah. It flashes about 2 minutes after start-up.

I think my second cloud just died... =[ I had the first one for just about two weeks when it stopped heating up, and now my new unit just a few days after finally getting it back is flashing green and red and not heating up. God dammit =[ they told me to send it on back... sigh. what in these...

Is my cloud supposed to go from green to red again without touching anything? i have it at 12, let it heat up for a good 20 mins, and while it has gone green for stints, it largely remains red. the fuck?

got my cloud in. is the stem at the top supposed to be pulled out some? the connection between the hydratube and it is very tight. even gently pulling up may have pulled it out some. I put a little downward pressure and it went back in. Where is the stem supposed to sit? is mine supposed to be...

I'm expecting my cloud and hydratree to come in tomorrow :) I cannot wait. Coming from the EQ blasting elbows at 195c, what is the equivalent of that with the cloud? Should I start with noon? Going to let it burn in for an hour then rip :)

I took the plunge to buy a cloud on Thursday! Unfortunately I got an email on Friday saying the hydracircs are out, but the hydratrees are in. No big deal! The bad news is I haven't yet gotten any other information, or confirmation that my cloud has shipped, or that they have acknowledged my...

Finally got my preorder email! Unfortunately, my dad has been sick and $500 is just a little too much to spend right now :[ I have the money sitting in savings and could easily transfer some over though... Can someone with an EQ and the could tell me how bad i need to get this thing?