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Okay so the glass mouthpiece and the metal ring arrived today. I put them both in at the same time in place of a bucket screen and the stock mouthpiece. Gotta say I'm really liking the combination so far. I don't have to have as long of a draw as I did before and I'm getting a great amount of...

I've actually got both the glass mouthpiece and the metal ring arriving tomorrow. I'll check in after I've used them :)

Seconding this. Randy is who I've dealt with and he kicks ass! Good people at PIU and looks like at Vivant as well.

Yes they allowed me to return it which I am extremely grateful for. Randy at PIU is a standup guy and has always given me outstanding customer service, often going beyond what he needs to. Maybe I'm just really sensitive to the smell/taste but no matter how much I cleaned it, I still...

Unfortunately I also had a second unit sent to me via PIU (first one smelled and tasted like plastic) and am sorry to say I had to return it today. I couldn't get passed the plastic taste/smell and the underside of the CU/mouthpiece was starting to deform on the first unit. I wanted to love...