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  1. B

    Discontinued The Grasshopper

    Does anyone have any recommendations for getting in touch with HL? They said ok 5/28 my unit would be fixed that week (was just cosmetic issues from a brand new order), by the following Monday I hadn't heard anything so emailed to ask the status, no reply, emailed again last Friday, still no...
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    Discontinued The Grasshopper

    Just wanted to add another data point for how HL has been with responsiveness. So far I've sent them at least half a dozen emails and always get replies in 2-3 days, even just got a reply today though it's a holiday, and thus far none of their promises have been incorrect. At this point it looks...
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    Discontinued The Grasshopper

    That's the issue I have too, my hopper is extremely fast and powerful, I tried the fury 2 which many on the hopper subreddit praised, and it is night and day different. The fury 2 couldn't even hope to get me to the same point after many draws and the next day I felt nothing. With the...
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    Discontinued The Grasshopper

    I emailed them Monday about the cosmetic issues, didn't notice that one box had the sticker and the other didn't until after I'd emailed and wasn't sure if something changed. I'm not even sure I ever registered my first hopper with them. EDIT: I just checked the warranty registration, my SS...
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    Discontinued The Grasshopper

    This is probably a dumb question, but has anyone noticed the new hoppers seem louder than older ones? I have a SS from December 2016, it makes a slight clicking sound that I can't hear a foot or two from my face, but can clearly hear with the unit up to my ear. My new Ti unit is so loud I can...
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    Discontinued The Grasshopper

    Thanks I appreciate the advice, and forgot that sometimes they do just swap backends like that for customers.
  7. B

    Discontinued The Grasshopper

    I've been following the thread, but which travesty? The Q&A on their latest post said within about 2 months they expect to be caught up, idk how much I buy it, but if the device is only cosmetically messed up I'd hate to have to send it back and either A) Never get it back or B) wait another 2...
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    Discontinued The Grasshopper

    I posted this on Reddit but wanted to ask here too since I think maybe one or two others here has electric blue units that shipped. Did anyone who got theirs notice a coloration issue on the clicker? The hoppers body is gorgeous but the clicker is half unncolored like it didn't get exposed in...
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    Discontinued The Grasshopper

    My Electric Blue unit just shipped, I guess yesterday, tracking shows USPS received it at like 2am this morning. Was ordered 3/2. The upside to it being a no defunct limited color, I think they just did one batch for the bodies and then made them all hence why these orders are shipping faster...
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    Discontinued The Grasshopper

    For what it's worth my order was also March 2nd, electric blue Ti, and they said 2 weeks ago it just needed final assembly and should ship soon. Yesterday they told me it should ship in 5-7 days. I expect to follow-up with them next Wednesday unless they actually do ship before then.
  11. B

    Discontinued The Grasshopper

    Fwiw I emailed them Friday and somehow got a reply less than 24 hrs later from support, it didn't have a name signed like Olivia, but claimed the electric blue batch of hoppers have "been produced" and are just awaiting final assembly. They said it should not be too much longer before they ship...
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    Discontinued The Grasshopper

    I thought the 35% code ended on Sunday 2 days ago? I emailed them Thursday about the Electric Blue hopper being out of stock, they never replied but I was able to place an order for on Friday morning thankfully, so I guess it worked out, no free shipping though, but I didn't think HL ever had...
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    Discontinued The Grasshopper

    Does anyone believe they are actually shipping anything at this time? I mean all the sites with forums or threads to discuss this vape and not one person last week or this week thus far has come back with any sort of proof of shipment. I know HL can be questionable pretty often, but usually we...
  14. B

    Discontinued The Grasshopper

    What new vaporizers from magic flight? Now I'm curious.
  15. B

    Discontinued The Grasshopper

    Wow, I knew some people had gone through a few units, but that's just ridiculous, they really shouldn't be charging you for what, 9 returns now? That's got to be like $45-90 just in return shipping at this point.
  16. B

    How Grasshopper Labs should run their company

    What about Caroline's promise 2 days ago of them starting to ship yesterday, they can't even estimate 24 hours into the future?
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    How Grasshopper Labs should run their company

    Actually the email from Caroline on reddit was sent Thursday 2/18 saying that starting "tomorrow" which was Friday 2/19, they would be shipping out preorders. Today is 2/20 and they didn't ship any preorders as far as I can tell, no one here or on reddit seems to have made any claims to them...
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