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Yes I did.

When I had the first unit go down weeks after purchasing it I asked the question if we were getting an older outdated model in Canada. The serial numbers seemed to indicate this in all 3 of mine. I was told not to worry but it was acknowledged that there was a newer version on the market...

When I purchased my first Ascent it lasted a couple of months and then broke down. After contacting the folks in Las Vegas they sent me a replacement model, much appreciated. Within a few days of receiving my new unit another one arrived in the mail. I phoned LV and let them know of the...

Thanks, order placed.

I am in the market to purchase some flower spacers for my Ascent. Is there a particular type on ebay or elsewhere that you would recommend?

I thank you for this information.

One week to the day and I have received my warranty replacement Ascent from Da Vinci. Now that's service. Similar to my first unit which conked out after 3 uses this one has a 2AA1 serial number prefix as opposed to the newer 3AA1 ones. I'm most likely being overly sensitive about this but the...

I purchased my Ascent before Christmas and after only 3 uses it went wonky. The display won't shut off and appears to be locked. The heat chamber isn't working. I phoned the DV Customer Support number this morning and within 2 hours received confirmation that a new unit will be shipped. My...