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I'm happy to report that as of Yesterday I received a replacement unit and it's working great. The communication process was horrible, but at least now I have a functional unit. All good now, replacement received yesterday. I'd suggest who ever is monitoring the warranty email account check...

So I sent off my unit last week. They are only about 50 miles from where I live so they have it. I haven't heard anything back from them yet. Just emailed to see if the company responds. Hope I'm not out my money and can try vaporizing soon.

Yes, their support finally contacted me today.

36y old here. I tried MMj for the fist time at the end of March. Been experimenting with it almost daily since. I say experimenting vs using, because I approach things with an engineering mindset since I'm an engineer. I take notes, try to use some sort of control subject, observation, etc...

Very short preface before my questions I just purchased my first vaporizer so that I can try flower and it's been a horrible experience. Unit is DOA, manufacturer non responsive, local shop I supported says tough luck, call the manufacturer. Well crud, looks like I'm out my money. I only...

Going down that route now, but I already spoke with the CC company. They said I have no recourse since the shop I purchased it from has a no refunds policy. I already tried working with the shop, they said tough luck call the manufacturer. If Vapor Blunt doesn't come through for me with a...

I purchased one of their Baker units and it's defective. I've been trying to contact the company by phone and email for a week now and haven't received any responses.

I purchased a Baker on the 16th of August. This is my first experience with a vaporizer. I suffer from a rare genetic disorder and have found that MMj can help with the physical pain caused by it but do not like smoking. The unit I purchased never seemed to work like I saw in the videos and...