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Hey man, sorry for the 9-month wait here... you can wiggle a needle on the gauze on the base of the chamber, and prod gently around the sides of the gauze and eventually it peels upward and can be pinched and lifted out. If it's never been washed before under there it'll likely be quite stained...

Has anyone here reported an Arizer Solo with a glass stem that doesn't fit into the unit? My friend ordered one online and we're concerned that it might be a fake :doh:

I've now owned an Ascent for a week - about 3 years ago I bought the first version of the Iolite, and had it replaced very generously after around 18 months of use with the more robust second version. When choosing a new vaporiser this time round, I specifically went for something that punched...