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That`s my belief as well. I hope I don`t need to test the `promise` though! :)

Yeah, I have a broken/snapped mouthpiece issue. Emailed with purchase no.(as per their `issue ` screen. I`ve heard nothing back! Still...1 year warranty on product/parts(excluding battery, 3 moon). ...I`m sorry, I guess I should have said `high`(intro)...apologies, please excuse my bad! Sharing...