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I'm glad you hired another customer service representative. I'm assuming being able to hire another person means you guys are doing well and I hope you are! I'm very excited to get my PnP back from being repaired and the 6 bullet case. It's going to work much better than the metal pill cases...

I meant email, I didn't PM @TherealVaporblunt. I sent several emails to that email address since it's posted on their warranty/return page. I came here because VaporBlunt responds here much more frequently than they respond to emails about having a unit under warranty replaced. The postings...

@TherealVaporblunt Could you or someone please respond to my emails concerning a replacement for my broken Pinnacle Pro? It's been 6 days and the only response I've gotten was someone asking for a copy of the receipt so a "Return ID" could be issued. You've had that now for 3 days and still no...

Thanks for the info. I don't think that's the issue with my Pinnacle. It's kept at a comfortable temperature of 70 degrees :)

Has anyone had a similar experience? No matter if my Pinnacle Pro is plugged in or using battery and regardless of the heat setting, while heating up (after roughly 15-20 seconds) the vaporizer will start cascading red lights 6-7 times and then turn off. Right now my Pinnacle Pro is useless...

Andy added the option for the water tool as of 1:05 PM EST Today. "We added the water tool option! $49 to add it on. You can go to "My Transactions" in your profile to include it in your order." Only 14 more commitments needed to hit the lowest drop price!

Good point. The $5 doesn't bother me so much as the sweet irony of defeat especially after I asked for exactly this on the Mass Drop discussion a few days ago :)

Posted at 1:00 PM EST, Andy (From Mass Drop): I've asked our supplier. I'll let you guys know about pricing ASAP. I'm sure we can ship the 14.4 mm Micro-shower Water Tool Attachment outside of the US, Canada and the UK, but I'll have to get the details on why they can't. If everything pans out...

I got one for $199 as well! I'm new to Mass Drop (here too because of Mass Drop) but since 11 people are already committed to the $155 price wouldn't we only need 9 more to reach that final drop price? Edit: I didn't see 40 was needed for the final drop, my bad! Disregard my silly ass post.

I didn't know that. I'm glad I choose to go with the PP then. Thanks!

I don't see the lights though so I'm not positive it's a PP.

+1 I committed to MassDrop's PP offering for it's pocketability and stealth. The reports of loose mouthpieces concerns me.