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Thanks guys! My Herbie is the same, so I guess I'm okay!

Hey, can anyone help me? I noticed when watching my Herbie heat up, through the small hole the bulb seems to not be centered. Can people post pictures of of their Herbie heating up (so you can see the bulb) so I can see if mine is not in the correct position? It would be much appreciated...

Yeah, it works. It did this the very first time I opened it too. Seems to only do it when it's been unplugged for a long time. Other than that it works great. I just think it's odd how it starts up, shows the message, then just goes to the logo and won't do anything else. Then after shutting...

Okay so I'm looking for help. I just bought my herbalizer. I open it up and it powers up. However, when I press the vapor therapy or aromatherapy buttons, nothing happens. Am I doing something wrong, or is my unit faulty? Thanks everyone!

Hey guys and girls, I don't know if this has ever been asked. Is your heating element slightly bent? The element itself is straight but it's slightly diagonal and not straight. I was wondering if this is normal or not. Thanks!

Hey, I was just wondering. Does anyone have an ascent where the clamp on the side doesn't quite close all the way. It will close if I push it, then it slightly opens back up. I don't know if it's affecting anything, but it is rather annoying. Anyone's Ascent do this?

I finally got myself a Solo. This thing is a total beast. I get clouds that compare to my Plenty and if it had a bigger chamber it would possibly beat it. You can get the newest model which works while charging for $130, that's a crazy deal for the quality it produces. It really does live up...

After several weeks I am still very happy with mine. I might send it back just to make sure I have to proper silicone in my unit and there are no other problems. But as far a vapor production and anything that matters, this unit is awesome. I get consistently good vapor and even some clouds...

The battery on mine doesn't seem to last as long as advertised but it depends on the heat and length of the sessions I suppose. Water adapter works great, I'm pleased with my purchase. DV customer service is dealing with the problems very well IMO.

Actually as it's shown in the directions you can turn the heater off by pushing the settings button once and then the "-" button. This will shut the heater off, pushing the settings button and then the "+" button turns the heater back on. Not saying specifically you, but I get the sense most...

I just got home and took my Ascent on full charge and set it of 430F and let it sit for like 10 mins. I saw a very small amount of smoke and then none after that. I did do a quick wipe down of the bowl surface and stuff with 90% ISO. So I'm thinking it might be one of those burn off the...

Hmm, I'd swap the unit.

Yeah, I'm thinking there has to be something wrong with yours. Mine never gets that hot, and never tastes that bad. What version do you have?

That's what I thought, there is a burn off of residue when your bowl is pretty much done. That's different than what other people are talking about I think, maybe not.

I did say before I understand people that have serious flaws in their units complaining. Mine does get hot but it's nothing that would seriously burn me. I can actually touch the bottom most of the time without any discomfort at all. Do you let it sit long between hits? Taking consistent...

I guess, ignorance too apparently especially if you're damning a device you have used yourself. (not you lol)

I also have to say, I got my stealth version in the mail today, I don't know if it's first wave of not. But it has a small blemish on the screen like my wood version, nothing that hinders the performance of the screen when it's on though. I didn't actually use the stealth one, but this too did...

I think that's the straight glass adapter, I have the same one. On another note, I tried my Ascent this morning as was very pleases with my results. Only had to repack tight once. I always fill the bowl because in my opinion it's reallllly small anyway. I have to say the random smoke does...

It sounds to me like people are getting good results now, cosmetic imperfections aside. Was it Pappy that was talking about his glass straw sliding in and out really easily? My straw is nice and snug, doesn't slide too easily.

Have you tried doing what we described Pappy? Notice the temps he sets the vape at.