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Hi all, I just wanted to take a minute and thank the DaVinci Team for honoring their warranty and providing excellent customer service. A big thanks goes out to 1_gr8_underdog for steering me in the right direction. The new model arrived today and as I write, is charging for its formal...

Thanks underdog, that did help. I used the link you provided and received a prompt email response from Jessica. I’ll be sending my DV to Las Vegas for analysis to be fixed or replaced. Thanks again, Sparetyme

Hi all, I’m new here, post #1, but have been following the forum since December and read every post I might add in this thread. First of all, there’s a wealth of information here (Thanks to all the posters) and the representatives from DaVinci really are active and helpful. I received a DV as...