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I am not saying it is a POS but u have to have a greater understanding of how business decisions are made. Warranty expense is as the term suggests an expense. A company doesn't think "hey wow our product is so great that we can give it a 10 year warranty bc it is so great" as your post kind of...

Thank you What about my 2nd question, One last thing, I would surmise that a large% of people don't send it back or bring a malfunctioning one to the dealer bc they have a little fear of it not being 100% clean. I am a rookie on this and I would have quite a bit of anxiety about mailing an...

Thank you for your reply. You stated you tried to find out the warranty/real return rate. Where did u look for that info and what was your sample size. Also, after all your due diligence what conclusion did you arrive at for your estimated return/warranty rate %wise? U also state that it is...

That is indeed great news. Thank you for posting that. Very often for electronics and software, enthusiast boards such as this are monitored by manufacturers for informational purposes on their products. I know this occurs at multiple software and hardware firms. I love this board and thank...

What do you define as large and what do u define as small? U stating that my assumption that a large % are sent back being false is based on talking to a few dealers? The posters here are probably the most informed Pax owners in possession of the product in my opinion. So in your opinion...

Based on this I wish I would have bought from ploom instead of vapeworld bc it looks like a large % get sent back at least once. Also u pay a premium for apple products because as Steve jobs said "it just works" so the pax is innovative like apple products but not reliable like apple...

What process do u use to clean it? How do u use the dental pic?

I am gonna stick with the purchase the optimist in me tells me I will get a problem free one. One question, no matter how clean u get it do any of u get a bit scared sending it back in to Vape World if u need to? Is there a consensus Best Practice in how to clean the Pax? I did a lot if...

After reading these posts, I think calling the pax high maintenance is being nice. It seems like a complete pain and if it wasn't so attractive and apple like I wonder if people would even mess with it. I just put the order in late Friday I think I am gonna call vape world to cancel and get a...

I just ordered the Pax from vapeworld and after reading all this I feel like I just made a 250 mistake. Are all of your guys problems isolated or is the Pax just flawed?