Great to hear they took care of you. It's been from December 1st when I asked for help until May 20th (today) to get a replacement unit. Thats...
email arizer and they will service you. Its that simple.
Wish I could. He's 0 for 3 on returned phone calls when I had a warranty issue. Had to deal with Pharmacore directly.
Thanks thats very generous. I PM'd you some info. BTW: Who's all headed to the cannabis cup at the craneway pavillion next month??? G & crew...
Thanks for the confirmation. Its what I would have expected given my experience with other non electronic thermostat vapes. I've seen...
Absolutely, mine is covered in hundreds of small white dots that come off on your hands when touching the spacer. Very easy to see under...
G, This is the first I have I heard any sort of apology from you. Just excuses till now. That's all I've ever wanted to hear was a sincere and...
no way. I have weighed and I can get over .3 in there but not .4 Suggestion: Blow the herb out and don't crinkle the capsule at all. It works...
Threads have been fully cleaned before testing the hercs. They were dirty again from use. I've cleaned the threads dozens of times and it did not...
I was using the persei provided 3.7v battery on the herc with very poor results. does it require an IMR to work? Curious anyone out there in...
Its been down since Tuesday 9:00 PM PST as I had the same problem last night. Glad your working on it.
I never got any updated parts. We tried everything. G called me today. He repeated to me his findings which were what I had been telling him...
Unlike many here my herc never worked, rather than asked to be returned I was told to wait and be patient. even after a long skype call with G...
I could have asked for a refund at any time. I know G will eventually fix it. I hope to get a HERC soon and see G at the SF Medical cup in June....
Awesome Stuff!!!!!!!!!!! I like to pre-grind instead and use little vials like the ones that came with my Thermovape products or these.......
yes really 4 months. see my sig I have a pile of vapes but I'm not a bank. That saad I am excited to get my Persei back. have some fantastic...
Well after 4 months of no luck and lack luster support on the hercules I get a call from G today telling me that my hercs is defective....
Well, a little update. Its been two weeks and the XP is still rocking. 2-4 weeks is where the previous units have bitten the dust. Nothing has...
Awesome.. Is the pinnacle VT available seperately. The flashing light issue is a bummer. wait a few months or whenever until the XP's get...
It needs to charge about 30 minutues if its dead before it seems to work off the USB. I was testing this with a new 2.1 amp charger. need to...
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