jamesuk9
Crew Slut...
My Hopper's backend (old style, I think) burst its seams a bit when I was rotating the dial earlier. It didn't completely pop open and spew parts everywhere, but the band around it popped out a slight bit. It's also now a lot rougher when I try to turn the dial, getting stuck in some places.
I know some people have experienced similar problems in the past. What was the verdict? I assume I'll have to send in my backend.
I've had my Hopper since Nov 2015.
Warranty claim and a replacement with back end V2. That's the exact reason they changed the design. They will ask for the complete hopper so they can check there are no issues with the front end whilst they are dealing with it.