narrowsparrow

Well-Known Member
@narrowsparrow do you just have the one battery?
Hi, Carole -- I have several batteries; the one in there now I bought directly from Arizer. I charge all afternoon and evening, so the battery is cranked up. It does sound like a connection issue. There's visual "sputtering" going on with the blue light, like copper wiring in the old days. I'm going to take the "grill" off, and also check the connection with the battery. I only clean the glass part of this unit frequently; the oven I swipe with a damp Q-Tip (while holding the Arizer upside down) maybe once a month.

I think that's all the pertinent stuff I can bring up. I'm trying to find a receipt for my original purchase; it's not happening. Am cross-eyed from looking at VISA statements. Seems like the serial number would be adequate? The company wants the original purchase receipt, but I'm lucky to find my shoes some days...
 

VaporizeGSWeed

Well-Known Member
Been using Samsung INRs in a Nitecore charger for months.. They work significantly better than the Air's stock battery and charger. People claiming they don't work or "blowing up" is nothing more than a scare tactic and marketing by Arizer.
 

OF

Well-Known Member
They work significantly better than the Air's stock battery and charger. People claiming they don't work or "blowing up" is nothing more than a scare tactic and marketing by Arizer.

"Significantly better" how, specifically, please?

I don't think anyone ever said "they don't work or "blowing up"" WRT either of those? Did they?

TIA

OF
 

VaporizeGSWeed

Well-Known Member
"Significantly better" how, specifically, please?

I don't think anyone ever said "they don't work or "blowing up"" WRT either of those? Did they?

TIA

OF

It's pretty straight forward for batteries.. I get much longer battery life and more cycles from the INRs than the stock ones. Also a much quicker recharge rate.

And I'm active on r/vaporents and a search on there you'll find many more battery shrills.
 

UnshavenFish

Well-Known Member
It's pretty straight forward for batteries.. I get much longer battery life and more cycles from the INRs than the stock ones. Also a much quicker recharge rate.

And I'm active on r/vaporents and a search on there you'll find many more battery shrills.

The inr-25r and 29-e I tested gave the same results as the stock cells for me (not in normal use but more of a controlled test) also if they charge quicker using the same charger then they should give less runtime as this would indicate a lower capacity :hmm:
 

CarolKing

Singer of songs and a vapor connoisseur
@VaporizeGSWeed its your vaporizer to use as you please. The fact is that the company won't honor your warranty if you use other than the stock battery made for the Air if something happens to your vaporizer. This info is important for other owners of this unit to know.

Sometimes trying to save a few dollars doesn't always pay off in the long run.
 

Surf Monkey

Well-Known Member
@VaporizeGSWeed its your vaporizer to use as you please. The fact is that the company won't honor your warranty if you use other than the stock battery made for the Air if something happens to your vaporizer. This info is important for other owners of this unit to know.

Sometimes trying to save a few dollars doesn't always pay off in the long run.

I can't speak for anyone else but I use third party batteries with the full understanding that if something goes wrong (and I'm dumb enough to tell Arizer that it was due to the third party battery) I'll be left high and dry.

If something like that happens? I'll be fine with buying a new one.
 

VaporizeGSWeed

Well-Known Member
@CarolKing

I wasn't sure if my Air was really mine, thank you for letting me know. And yes, I've been aware of the warranty conditions and Arizer's empty threats. As someone stated previously in this thread, I would love to see how Arizer truly plans to 'enforce' that.
 
VaporizeGSWeed,

UnshavenFish

Well-Known Member
@CarolKing

I wasn't sure if my Air was really mine, thank you for letting me know. And yes, I've been aware of the warranty conditions and Arizer's empty threats. As someone stated previously in this thread, I would love to see how Arizer truly plans to 'enforce' that.

Maybe they are empty threats (is threats really the right word?) and I doubt they plan to 'enforce' that, it's more to cover themselves (which I personally think is the right thing to do for both them and the customer)

Not all 18650 are created equally, the pics I posted on the previous page show cells that could be dangerous to use/charge (these cells shouldn't have little cells inside them, that's not how baby cells are born)
 

VaporizeGSWeed

Well-Known Member
@UnshavenFish

"You better not use any batteries other than our own, or else we won't do shit for you", seems like a pretty straightforward threat and tactic to have market control over users..

And as you stated yourself, not all 18650s are created equally. I'm sure your "controlled test" environment is much different than my "normal use" environment, so.. YMMV.
 

OF

Well-Known Member
It's pretty straight forward for batteries.. I get much longer battery life and more cycles from the INRs than the stock ones. Also a much quicker recharge rate.

And I'm active on r/vaporents and a search on there you'll find many more battery shrills.

Thanks. Interesting, "much longer battery life" and "a much quicker recharge" generally don't go together..... In fact, generally since the recharge rate (in mA) determines the relation to the two, they usually go 'in opposite directions'. It takes longer to fill a bigger gas tank. Worth looking into I think. I've got some Samsung INR 19650-25Rs (which I assume is the model?). Some (the ones I got from Amazon ironically) are clearly inferior testing only 1291 and 1298 mAh but with great Internal Resistance (so I'm sure they 'fire' serious e-cig loads just fine, but not of much advantage to us with Air's lower current). The ones I have that tested 2567 mAh do offer about 15% more capacity than the factory battery, about half a session? Not "much longer" IMO, but indeed longer. However, they also showed 58 mili-Ohms according to these notes which should make them slightly slower to temperature?

Thanks also for the pointer to another Forum, please excuse my not going to check that out. While I don't doubt for a minute there's all sorts of lame 'facts' being thrown around there (I've found plenty of that in other Forums as well) let me assure you that you won't find "battery shills" around here. Or shills of any sort, really. We're pretty careful of that, preferring to stick to the facts whenever possible.

No thoughts on how the charger is superior? I have a Nitecore charger, it's significantly slower (lower charge current). No reference to who claims they or the cell in question above "don't work" or make your unit blow up? What people say, I think, is substituting cells can result in combinations that don't work and can void the warranty. That is there is little advantage to not using the specified battery and some risk. If you follow this discussion back a bit you'll find a case where 'I read it on the web' led to sincere, but wrong, advice. That can happen if you get off 'stick to the factory battery' as advice.

Thanks again for the additional information, I'll consider it, but right now I remain unconvinced.

I can't speak for anyone else but I use third party batteries with the full understanding that if something goes wrong (and I'm dumb enough to tell Arizer that it was due to the third party battery) I'll be left high and dry.

If something like that happens? I'll be fine with buying a new one.

Good stand (for the most part) I think. Understand the risks and accept the consequences. I do take some exception to "dumb enough to tell Arizer", some of us value honesty you understand. Different from 'what I can get away with'.

I too agree I give up warranty rights when I open vapes up, for instance. Or rebuild battery packs for my Solos.

@CarolKing

I wasn't sure if my Air was really mine, thank you for letting me know. And yes, I've been aware of the warranty conditions and Arizer's empty threats. As someone stated previously in this thread, I would love to see how Arizer truly plans to 'enforce' that.

Sarcasm aside, yes I too think it's your property to use as you see fit. If you were aware that following your advice would void some innocent owners warranty don't you think you should have included that? I obviously do, it's part of the risk.

I also don't agree with the whole "Arizer's empty threats" thing. They state it as a condition of the warranty they're under no obligation to offer at all. Accept it or not. It's not a threat I think but a legal, clearly stated condition. I understand how some nay sayers might see it otherwise, I just don't. There are substitutions that are non functional and dangerous, not all of course, but some.

@UnshavenFish

"You better not use any batteries other than our own, or else we won't do shit for you", seems like a pretty straightforward threat and tactic to have market control over users..

Can you please point to where that direct quote comes from? TIA

OF
 

UnshavenFish

Well-Known Member
@UnshavenFish

"You better not use any batteries other than our own, or else we won't do shit for you", seems like a pretty straightforward threat and tactic to have market control over users..

And as you stated yourself, not all 18650s are created equally. I'm sure your "controlled test" environment is much different than my "normal use" environment, so.. YMMV.

Personally I see it as "we made a vape and have tested a cell, because we have tested it we can offer you a known safe option and if you do run into problems we will have your back, however if you want to use something else and you run into problems then that's on you"

Not so much a threat but a sensible stand point when there are bad options out there.

And yes my tests will be much different than your normal use, as one set was done running just burnoffs and the other using a gravity bong with a marked volume and timed pulls, so much better for comparison purposes compared with normal use.

:2c: :peace:
 

VaporizeGSWeed

Well-Known Member
@OF

Wow lol.. Excuse me for not caring enough to nitpick and argue back with you. I posted my experience with my aftermarket batteries, and my opinions on the debate between stock and 3rd party. In no way did I ever say I'm trying to change yours or anyone else's opinions and beliefs on the matter, and I honestly couldn't give a shit less about what you or anyone else believes in. Lol its pretty obvious that I don't take this forum and its posts as seriously as you do.. But I'll stick to my facts, and go ahead and stick to yours.

That being said, I'm sure you and whoever else will agree to disagree on this matter.. Like you said yourself, thanks again for the additional information, I'll consider it, but right now really I don't care what you have to say because, again like you said yourself, its my property to use as I see fit. You keep doin' you though OF
 
VaporizeGSWeed,

VaporizeGSWeed

Well-Known Member
@momofthegoons

LOL where exactly in my post am I being not "nice"..? Oh is it because I used a bad bad word? I'm so sorry FC, let me rephrase: "..I honestly couldn't give a dang less about what you or anyone else believes in."

That should be good, I hope you all think thats nicer.

Mod note: Public discussions of staff decisions are not permitted on the site. If you have any concerns or queries relating to a staff decision please take it up in private with a staff member. Warning point issued.
 
VaporizeGSWeed,

Stevenski

Enter the Dragon
Maybe things are different in North America but where I come from consumers are protected & a warranty for a minimum period of time is mandatory.

They state it as a condition of the warranty they're under no obligation to offer at all. Accept it or not. It's not a threat I think but a legal, clearly stated condition.

I see some of these 90 & 120 day guarantees on some vaporizers & it blows my mind that someone would release something they only stand behind for 3 months! Anywhere from 12 months up would be a minimum for me to purchase.

I have never made a warranty claim in my life & have generally been too lazy to bother with one in reality. It is more to do with my confidence as a consumer in your confidence behind the product you are selling me.

As for breaching warranty I think it is a call best made by making an informed decision. If you weigh up the potential consequences (negative & positive) then you can arrive at the decision that is the right one for you.

I "need" more power out of my car but I am 1 year into a 5 year warranty. I have done what I can but the next moves require warranty breaching. My concern here is it is unknown how much power the driveline & gearbox can handle. Therefore I will wait to see what happens to those who break into the unknown & they can buy new gearboxes & diffs.

Same deal with a vape. Breach your warranty & forge new ground taking your chances

or

Stick with OEM until it is proven there is no issue using a specific alternative model.

One thing I have learnt here is there is always someone who knows more than me. I don't know shit about batteries but there are people on this site with enough experience & knowledge to provide guidance & advice safely.

I stick my OEM batteries in my Nitecore & often leave them overnight to charge. I don't give a fuck really. I take the Drago approach with my batteries "if the die, they die" & will just have to buy new ones.
 

OF

Well-Known Member
Maybe things are different in North America but where I come from consumers are protected & a warranty for a minimum period of time is mandatory.

Yes, it is different. Much. There is no requirement for warranty in general, and any such is seen as a contract under law. Technically only available if you, personally, directly pay them. "Quid pro quo" kinda stuff. Even though they publish the terms, they can only be held to them by you if you buy direct and fulfill 'your end'.

There are a few exceptions, like smog control equipment on cars. Federal law says the maker is responsible for some defined period.

My warranty on my first Air is with Arizer (bought directly there) the other units I have bought are covered by Randy at PIU (where I bought them). The guys I gave two of them to have no real recourse with anyone but me......no contract.

This is why you see PIs on TV 'taking a case' when someone gives them a dollar.....that makes it a contract. Each side exchanges 'valuable consideration'. The example I recall from school on this is 'if I offer to loan you my car (cuz I'm really a nice guy....) for your vacation and you take time off work, make reservations, buy tickets and stuff then I change my mind you're SOL since you gave me no 'valuable consideration'.

Most makers choose to fix stuff for end users, but in the end the only claim you really have is from the guy your bought it from (that's where your money changed hands). Your enforceable rights end with the guy you bought it from, although most makers 'front' for him under some terms. It's messy when you force the contract with the LHS, he uses his contract with the distributor, who then must seek recourse from the maker.....

Or so they tell me.

OF
 

Stevenski

Enter the Dragon
Yes, it is different. Much. There is no requirement for warranty in general, and any such is seen as a contract under law. Technically only available if you, personally, directly pay them. "Quid pro quo" kinda stuff. Even though they publish the terms, they can only be held to them by you if you buy direct and fulfill 'your end'.

There are a few exceptions, like smog control equipment on cars. Federal law says the maker is responsible for some defined period.

My warranty on my first Air is with Arizer (bought directly there) the other units I have bought are covered by Randy at PIU (where I bought them). The guys I gave two of them to have no real recourse with anyone but me......no contract.

This is why you see PIs on TV 'taking a case' when someone gives them a dollar.....that makes it a contract. Each side exchanges 'valuable consideration'. The example I recall from school on this is 'if I offer to loan you my car (cuz I'm really a nice guy....) for your vacation and you take time off work, make reservations, buy tickets and stuff then I change my mind you're SOL since you gave me no 'valuable consideration'.

Most makers choose to fix stuff for end users, but in the end the only claim you really have is from the guy your bought it from (that's where your money changed hands). Your enforceable rights end with the guy you bought it from, although most makers 'front' for him under some terms. It's messy when you force the contract with the LHS, he uses his contract with the distributor, who then must seek recourse from the maker.....

Or so they tell me.

OF


Seriously I am speechless that the US has so little consumer protection. I always saw thing like "buyer beware" & "might over right" were just made up Hollywood bullshit. In essence a company can sell a product providing no warranty & you have no recourse if the product stops working? That would explain American retailers obsession with selling consumers warranties they are already legally entitled to in Australia.

No wonder I got some funny "mb looks" from posters when I was going on about the SC grinder I purchased being a warranty issue since I have issue with the chipping of the "Ti" coating.

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees

Products must be of acceptable quality, that is:

  • safe, lasting, with no faults
  • look acceptable
  • do all the things someone would normally expect them to do.
Acceptable quality takes into account what would normally be expected for the type of product and cost.


In Oz as a general rule of thumb you would return a product that was up to a month old to the place of purchase for resolution & if it was after a month you could contact the manufacturer/distributor. For my Air all warranty issues are requested to run through the distributor & I am fine with that especially considering how high the Air failure rate is.
 

OF

Well-Known Member
Seriously I am speechless that the US has so little consumer protection. I always saw thing like "buyer beware" & "might over right" were just made up Hollywood bullshit.

Yep, that's the way it plays out in this here free society. We didn't invent the idea, of course, it's known by Latin terms for a good reason.......

"Civilized" folks changed what's IMO the natural way to do business other places I guess. Here 'cash on the barrel head' is deep in the culture and practice. And we've got a bunch of Lawyers with vested interests in making a huge old pile of filthy lucre in 'Contract Law' (almost as lucrative as it's cousin, Tort Law, which we also take to extremes sometimes I think).

A lot of American Law comes down to 'standing'. Without a contract you don't have any in this case. The courts can (and usually do) dismiss your claim.

Fun stuff, kind of tough on citizens sometimes, but it allows a free market that's the envy of the world. All driven by the profit motive.

OF
 

Stevenski

Enter the Dragon
A lot of American Law comes down to 'standing'. Without a contract you don't have any in this case. The courts can (and usually do) dismiss your claim.

Fun stuff, kind of tough on citizens sometimes, but it allows a free market that's the envy of the world. All driven by the profit motive.

OF

The problem is when profit interferes with the moral compass. Kinda how magnetic north corrupts true north. We have measures against what is considered predatory pricing & unequal bargaining positions when dealing with companies & unfair contracts.

On the flip side I just had my warranty claim settled for my grinder. Full store credit no questions asked & the 30% Black Friday discount applied to my new grinder. It really took the exchange rate sting out of the fancy new Ed's TNT stem I ordered for the Air :).
 

lookhigh

FC member
NOW i understand why they choose to manufacture vapes that don't have replaceable batteries, Cuts out all this BS.
What is the problem? Official batteries are cheap and easily obtainable (got mine from @CentiZen) and i live the other side of the world.
I just cant see a reason to buy the unofficial ones. And an other thing, you cant beat the feeling of a clear consonance when returning your vape for a warranty issue.
EU warranty 21 days new replacement in shop, after that the manufacturer warranty of minimum one year.
 
I've owned my AA for about a week, and this morning, I dropped the bottom metal screw on cap between my car seats. I've searched, and searched and can't find it. Is there a way to replace just the bottom cap? Is there a work around. I'd hate to have to purchase a whole new unit if I don't have to.
 
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