Discontinued The Grasshopper

hi_there

hi_there

Well-Known Member
I am starting to get a bit of a sinking feeling. If GHL is still sending out broken units then either they don't know how to fix them or they are being kinda crappy knowing these units will be returned. Either way I don't see how this bodes well for their business long-term. I guess a third possibility is the quality of the parts is low and they just have a high failure rate. Again I can't seem to figure out a positive way to spin this.
 
Mr. Me2

Mr. Me2

Well-Known Member
hi_there said:
I am starting to get a bit of a sinking feeling. If GHL is still sending out broken units then either they don't know how to fix them or they are being kinda crappy knowing these units will be returned. Either way I don't see how this bodes well for their business long-term. I guess a third possibility is the quality of the parts is low and they just have a high failure rate. Again I can't seem to figure out a positive way to spin this.
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Don't worry! They'll work out the bugs!!! This is still a very new company and product. Stortz & Bickel has been around for years and the Mighty/Crafty have been out for a while, and there are loads of continuing warranty issues with those vapes. And that's supposed to be the best...
 
grokit

grokit

well-worn member
hi_there said:
I am starting to get a bit of a sinking feeling. If GHL is still sending out broken units then either they don't know how to fix them or they are being kinda crappy knowing these units will be returned. Either way I don't see how this bodes well for their business long-term. I guess a third possibility is the quality of the parts is low and they just have a high failure rate. Again I can't seem to figure out a positive way to spin this.
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I'm with you, but also hoping that this is just more of the same while they get the new manufacturing thingamajiggie up to speed, which I'm guessing might be a bit complicated. But I can't even remember what that that thingamajiggie is, just that it's not the bigazz battery charger it's the other one.
:shrug:
 
vapebuddy13

vapebuddy13

Your resident Super Hero
zymos said:
Putting the correct thing in a box should be the EASY part after all the other things they've done!
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design and create revolutionary product... cant even send proper replacement color... if I wasnt at work and lazy id make a "you had one job" or something meme lol

I really do have high hopes for my hopper, I just feel like the "they still have a long way to go" conversation isn't going anywhere and is continuing way longer than it should.

edit: I wonder how the SS case is coming along...
 
zymos

zymos

Well-Known Member
Ouch your sig! Remember way back when?
Time flies, and soon it will be October and I may have my GH...
 
zymos,
Delta3DStudios

Delta3DStudios

Well-Known Member
Accessory Maker
hi_there said:
I am starting to get a bit of a sinking feeling. If GHL is still sending out broken units then either they don't know how to fix them or they are being kinda crappy knowing these units will be returned. Either way I don't see how this bodes well for their business long-term. I guess a third possibility is the quality of the parts is low and they just have a high failure rate. Again I can't seem to figure out a positive way to spin this.
Click to expand...

I think it's more so due to the complexity of the device itself. There's what like 60-something parts that make up the Grasshopper? I have a hard enough time designing accessories with 3 parts to fit together. Mass producing something with so many tiny interlocking parts must be a nightmare.

It seems like a majority of the issues currently seem to reside in the back clicker section.
 
jojo monkey

jojo monkey

Well-Known Member
Manufacturer
Seems like growing pains. Even apple can flop a launch now and again and it they have lots of money. When the GH faults it seems like the response is quick and generous.

I thought it was 30 custom parts?

Either way, nobody can see all of the angles all of the time.

I think how they respond is more important than what has happened. Did you expect a project that was delayed 2 years to come to a super smooth conclusion?

This is from the last update:

"This last week two custom machines came online. The first was a large scale battery charger that will accommodate shipping of over 100 units per day. We think it’s important that that battery in the Hopper arrives charged so you can use it right away. The second machine tests the heater functionality of every unit before leaving the facility. This will help speed up the quality control process while also providing a consistent testing environment."

Sounds like they should see more failures before we do after the change?
 
grokit

grokit

well-worn member
jojo monkey said:
This is from the last update:

"This last week two custom machines came online. The first was a large scale battery charger that will accommodate shipping of over 100 units per day. We think it’s important that that battery in the Hopper arrives charged so you can use it right away. The second machine tests the heater functionality of every unit before leaving the facility. This will help speed up the quality control process while also providing a consistent testing environment."

Sounds like they should see more failures before we do after the change?
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That's what I was hoping for, but unfortunately there is nothing about a battery charger or a heater tester that screams either increased efficiency of assembly, or reduced mechanical/electrical failures.
:uhh:
 
J

juke52

Well-Known Member
I know it's easy to get frustrated with the bumpy road we've been traveling with the GH so far, but I'd advise folks not to get too discouraged. I've experienced that sinking feeling myself, but I've got a working GH now, and it's my daily driver. It's not perfect, but it's an awesome device for $99 it cost me, and I'm very happy.
 
Vapetrees

Vapetrees

Vaped Out
juke52 said:
I know it's easy to get frustrated with the bumpy road we've been traveling with the GH so far, but I'd advise folks not to get too discouraged. I've experienced that sinking feeling myself, but I've got a working GH now, and it's my daily driver. It's not perfect, but it's an awesome device for $99 it cost me, and I'm very happy.
Click to expand...
Why is it not perfect?
 
WoodyWeedPecker

WoodyWeedPecker

Well-Known Member
juke52 said:
I know it's easy to get frustrated with the bumpy road we've been traveling with the GH so far, but I'd advise folks not to get too discouraged. I've experienced that sinking feeling myself, but I've got a working GH now, and it's my daily driver. It's not perfect, but it's an awesome device for $99 it cost me, and I'm very happy.
Click to expand...
What makes it awesome? :)
 
dac13

dac13

Well-Known Member
juke52 said:
I know it's easy to get frustrated with the bumpy road we've been traveling with the GH so far, but I'd advise folks not to get too discouraged. I've experienced that sinking feeling myself, but I've got a working GH now, and it's my daily driver. It's not perfect, but it's an awesome device for $99 it cost me, and I'm very happy.
Click to expand...

I'm also curious as to what you think needs improved. and you paid $99 but now they are $150-200, would you have been happy paying $150-200 for your GH?
 
dac13,
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Vapzilla

Vapzilla

Well-Known Member
durwood dank said:
image.jpg

Well...here is the first green Ti in the wild I've seen posted. All looks really nice. The threads on the front and rear piece are very fine. I have other instruments with the same and would suggest covering with a really light layer of vaseline. Makes cleaning much easier. Not gooped on, but just a layer and then wiped off with a cloth.
image.jpg


Modnote: Edited to display images
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Awesome looking vape, thanks and enjoy your new toy. Just a word of caution, I'm not sure that you'd want to put anything on those threads due to them conducting the flow of the power for the heater. It maybe fine for the front cap threads, but the rear ones are on the back end which is already causing problems. From what I've read just keeping them clean is the best bet.
 
jojo0420

jojo0420

Cloud Chaser
I'm far from an expert but my simple logic says that it's best to simply keep the threads clean.
Any addition will likely attract more debris.
 
CarolKing

CarolKing

Singer of songs and a vapor connoisseur
I am hoping that the Grasshopper doesn't go too much farther than $200 because that would price many folks out of the market. The $200 price tag seems to be about mid range for a vaporizer.

I think it's was wise for them to purchase the large quantity battery charger so they know these things are work before they leave GHL. It's more important that these units work properly than being in too much of a hurry to produce mass vaporizers. The most important thing they need to concentrate on is quality control. They will achieve mass production eventually. If I bought one I want it to work, especially if I have waited 2 years.
 
vapen00b

vapen00b

Many vapes & accessories. Always happy to help
CarolKing said:
I am hoping that the Grasshopper doesn't go too much farther than $200 because that would price many folks out of the market. The $200 price tag seems to be about mid range for a vaporizer.

I think it's was wise for them to purchase the large quantity battery charger so they know these things are work before they leave GHL. It's more important that these units work properly than being in too much of a hurry to produce mass vaporizers. The most important thing they need to concentrate on is quality control. They will achieve mass production eventually. If I bought one I want it to work, especially if I have waited 2 years.
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Obviously the battery charger - or what ever it might be - doesn't help the QC... Heard from a fellow member who just got his unit along with 3 extra batteries. 2 of em are not working properly... :uhoh:
Unit itself has a backend issue also - the heat dial or connection to the heater are not ok or not having been adjusted. Level 1 heats up really high, even higher than level 5. Can't say more, but I'm sure he will report here when he's got time.
 
StonedPerk

StonedPerk

Light up the world
P
Mr. Me2 said:
Don't worry! They'll work out the bugs!!! This is still a very new company and product. Stortz & Bickel has been around for years and the Mighty/Crafty have been out for a while, and there are loads of continuing warranty issues with those vapes. And that's supposed to be the best...
Click to expand...
Preach
 
StonedPerk,
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