mannas

Member
My first post, finally stopped lurking. Well i decided to upgrade from an EQ to e-nano, the slight problem i have is the power lead seams to be broken! Filled in the warranty form, and waiting for a replacement. As a UK vaper i bought a voltage converter 240 - 120vac (100watt) and also a US power cord to test if it was just the lead that wasn't working or e-nano. Happy to say e-nano seems fine! What i wondered was, if i could use the lead i bought, whilst i wait for a replacement? Not sure if i want to risk my e-nano with to much power, as i can't control how much power is sent to the e-nano, and at least i have the EQ to fall back on. Any help would be great, thanks.
 

Melting Pot

Sick & Twisted
My first post, finally stopped lurking. Well i decided to upgrade from an EQ to e-nano, the slight problem i have is the power lead seams to be broken! Filled in the warranty form, and waiting for a replacement. As a UK vaper i bought a voltage converter 240 - 120vac (100watt) and also a US power cord to test if it was just the lead that wasn't working or e-nano. Happy to say e-nano seems fine! What i wondered was, if i could use the lead i bought, whilst i wait for a replacement? Not sure if i want to risk my e-nano with to much power, as i can't control how much power is sent to the e-nano, and at least i have the EQ to fall back on. Any help would be great, thanks.
It's only a standard dimmer, should be able to get at hardware store. Till new one arives.
 

Gray Area

Well-Known Member
thanks to you both!
I like @Gray Area idea more because it doesn't add anything in airpath but it is way too risky without some training on a testing piece (choosing the good distance where to pinch is already not easy - due to fixed screen - but the pinching itself could damage the wong)
@NickDlow only negative aspect is the silicone ring staying for long periods (all week end) on a very hot heat port (around 7 - 7.25) near airpath, can it stand it without offgassing something at some point?
Did you already use it on nano for at least 36hrs on 7? Does it get signs of alteration? Does it get sticky at some point?

Thanks again, I love this place!

No not 36hrs. I've had it on for about 36 weeks 24/7 with zero signs of degradation. There is zero off gassing and zero stickiness. They're designed for use with high temps. Also it's not in the air path, the hot air come from inside the core. If anything the cooler air passes it. Also a positive is that it creates a seal on the end of the stem. I'll ask Dave the specific temp they're rated to and edit this post or make another. To each his own. Do what you're comfortable with and enjoy.

Think I'd have gone with the O ring mod if i'd thought of it first... :tup: Less chance of damage, and you could adjust the depth of the wong/stem by moving the o ring up or down the core...

Would probably mean ordering one from the US, as i can only get one that is 240v in the uk. Probably will wait for replacement from epicvape, cheers.

This would do...

http://www.ebay.co.uk/itm/Bedside-L...t=LH_DefaultDomain_3&var=&hash=item35ea94e432
 
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FlyingLow

Team NO SLEEP!
Sorry for delayed response Andrea, there are some great suggestions above.

Eds stems' bowls are at the perfect depth IMO, I find I can pack a small amount and not touch the heating element when fully pressed on the stem. Without buds being packed in by the heating element, I find it allows for a very resistance-free draw.

However, I personally like to pack more (no matter what stem I am using) and I prefer the heating element touches and lightly presses in the bud. In my experience, this provides the fullest and most effective vapor filled draws. It also allows me to run my nano at a lower temp if I am right on the buds. A simple stir with my e-pic and everything fluffs up again for the next draw. Additionally, the fixed screen stems (like Eds) wont move back when the heating element goes on [if there is any pressing].

When I first started using Nano, I avoided touching herb for the first month or so. I was concerned debris would get into the heating element's screen. After a year of constant use, the heating element's screen has not any debris in it. I know all units preform a little different, but even with the heater touching the materials, I cannot combust unless the Nano is set higher than 7.75 or 8.
 

mannas

Member

Chezgreendream

First the flavor, then the buZzz settles in....
My first post, finally stopped lurking. Well i decided to upgrade from an EQ to e-nano, the slight problem i have is the power lead seams to be broken! Filled in the warranty form, and waiting for a replacement. As a UK vaper i bought a voltage converter 240 - 120vac (100watt) and also a US power cord to test if it was just the lead that wasn't working or e-nano. Happy to say e-nano seems fine! What i wondered was, if i could use the lead i bought, whilst i wait for a replacement? Not sure if i want to risk my e-nano with to much power, as i can't control how much power is sent to the e-nano, and at least i have the EQ to fall back on. Any help would be great, thanks.

Youre lucky you have the EQ to fall back on. While you wait.lol...I had an EQ, once I went E nano, now the EQ its collecting dust.
 

FlyingLow

Team NO SLEEP!
I feel like one gets a familiarity with the Nano after substantial amounts of use, and knowing my unit I don't feel I would enjoy it as much using a stopper or o-ring. Perhaps I am lucky to have access to numerous strands and variety being the spice of life, I like switching constantly.

I find each strand has its own sweet spot on the Nano with regards to temp setting, height of screen and distance to heating element, amount of material packed, draw speed, heat soaking, etc. I like driving all these manually and on the fly, adjusting as my mouth interprets the heat and vapor I am inhaling. I feel it would be limiting my ability to adjust mid draw if that heater height was set in place with an o-ring.
 

mannas

Member
Youre lucky you have the EQ to fall back on. While you wait.lol...I had an EQ, once I went E nano, now the EQ its collecting dust.
The EQ died, had an error 1 message, so decided to get a back up. To be fair vapefiend replaced the eq within a couple of days, just wish they sold the e-nano, so i wouldn't have the wait of an item from the US. Found out the hard way how crap usps is, and there non-functioning tracking number! Just can't wait to start using the E-nano.
 

Gray Area

Well-Known Member
The EQ died, had an error 1 message, so decided to get a back up. To be fair vapefiend replaced the eq within a couple of days, just wish they sold the e-nano, so i wouldn't have the wait of an item from the US. Found out the hard way how crap usps is, and there non-functioning tracking number! Just can't wait to start using the E-nano.

Yeah 100% go with vapefiend for everything that they stock - the CS is second to none....

Your're spot on when you say it's a shame they don't sell the nano. @ACE OF VAPE this is the guy to speak to ( @VapeFiend.com ) if you want a serious entry into the UK market - which is growing quickly btw...

Tbh I found the USPS tracking info pretty accurate for everything I've had from Epicvape direct :tup:
 
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mannas

Member
Yeah 100% go with vapefiend for everything that they stock - the CS is second to none....

Your're spot on when you say it's a shame they don't sell the nano. @ACE OF VAPE this is the guy to speak to ( @VapeFiend.com ) if you want a serious entry into the UK market - which is growing quickly btw...

Tbh I found the USPS tracking info pretty accurate for everything I've had from Epicvape direct :yep:
Tracking number only started working 2 days before item was delivered. I kept checking it everyday praying for an update. Important thing is, i've got my nano, very excited to start using it, once i get a lead that works..
 

zft

Well-Known Member
I've also had gongs not fit and broken them because they are so tight to get on(x2) and a stem(1) they were ordered in the last 5mo or so the hights of them are so inconsistent too.. I lucked out and got one bigger bowl and 4 or 5 little short guys lol.

And will Epic repair my v1 nano cord/dial? I miss my little guy!
 

highflier

Member
Hey all, just a quick question. I received an email for my RMA's for my two stems that were not fitting. The email stated "Please use the attached pre-paid label or address information to send your unit back". Well there was no attached label and I used some ingenuity to use both stems for the time being. So I'm assuming I do not have to mail the defective stems back? Or should I let them sit in some iso and send them back? I emailed customer service but figured if anyone has had a similar experience they could provide me with a swift response. Thanks!
 

nadia_epic

EpicVape Team
Company Rep
I've also had gongs not fit and broken them because they are so tight to get on(x2) and a stem(1) they were ordered in the last 5mo or so the hights of them are so inconsistent too.. I lucked out and got one bigger bowl and 4 or 5 little short guys lol.

And will Epic repair my v1 nano cord/dial? I miss my little guy!

At this time we do offer repairs for all E-Nanos. That being said I have only seen a few V1 units that were repaired and sent back. This happens for a couple reasons
1. The wood cracked in which case an upgrade is normally given.
2. Discounted upgrades are offered for all V1 units coming in so customers generally upgrade. The upgrade amount can vary depending on the cause of the repair needed but generally speaking the upgrade fee ranges from $40-$60 and includes shipping both ways for US residents or one way shipping when the upgrade is sent back to an international address.

To request a repair or RMA it's best to check out our FAQ section to diagnose any issues with a V2 (E-Nano removable plug) unit and to find instructions on filling out an RMA.

We're still playing a bit of a catch up game but send it back in when you can, no need for it to just sit. Every Nano has a purpose...they get sad without one ;)
 
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Alt101

Well-Known Member
It's probably not a good policy in general to jump on a community and start bitching about how disappointed you are in a company and product that has really been such a wonderful thing for so many people. Very few people here are going to take too kindly to you trying to make these people and this company sound anything but Amazing which is what they are, even when they make mistakes.

To be clear, I am not bitching. I simply posted about a problem I had with my order in the thread about the product I ordered. It was my understanding that's what this forum is about, discussion of vaporization products good and bad. I don't see how my talking about an issue with my order is in some way is an attack on the people who also use this product. I am not trying to make "this company sound anything but Amazing". Not once did I insult or attack anyone on this post or entire forum.

Epicvape took care of my RMA nearly instantly and have already shipped out my replacement glass. I have absolutely no problem waiting, not once did I complain about having to wait. Epicvape has handled everything amazing and I could not be happier with their customer service or with the build quality of my nano.

Speaking of, god damn this vaporizer is a beauty. For anyone wondering what the premium walnut looks like, here is how mine turned out.

HRJgYKc.jpg

IO2bSBA.jpg

e8yjsMs.jpg

BlqdmJ4.jpg


The size is perfect, a natural fit in the hand. Great job on the craftsmanship @ACE OF VAPE, the premium walnut is easily worth the few extra bucks. I'm already eyeing up some exotics to expand the family ha ha.
 

ACE OF VAPE

Vape outside the box
Manufacturer
My first post, finally stopped lurking. Well i decided to upgrade from an EQ to e-nano, the slight problem i have is the power lead seams to be broken! Filled in the warranty form, and waiting for a replacement. As a UK vaper i bought a voltage converter 240 - 120vac (100watt) and also a US power cord to test if it was just the lead that wasn't working or e-nano. Happy to say e-nano seems fine! What i wondered was, if i could use the lead i bought, whilst i wait for a replacement? Not sure if i want to risk my e-nano with to much power, as i can't control how much power is sent to the e-nano, and at least i have the EQ to fall back on. Any help would be great, thanks.
You can use the lead you bought as long as you are using the step down converter. Remember it's going to be at full power so if you leave it on longer than 3-4 minutes you run the risk combustion, but you won't hurt the E-Nano, i'ts designed to run at full power for extended periods. Alternatively you can use a 220v dimmer into your transformer to control the voltage to the E-nano.
 
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