E-Nano from Epickai
SecureSwede
Well-Known Member
Sorry but I tried my hardest to give EpicVape the benefit of the doubt, but this will be the absolute last time I will be recommending the Nano to close friends and also will be the last time I am ordering from them.
I just can't believe this whole situation has not been solved yet, one of my worst experiences yet with a company. I love the attitude of Andy and Nadia but the matter of the fact is they can't handle the work load that is being put upon them.
I know you all love and support them, but if they want to succeed I don't see how they can keep running this company on just a two man/woman operation. In order for there to be change I need to voice my concerns about the huge issues I am facing with their whole operation. There is always bad in the good, so I guess I just got the absolute worst end of the stick here considering my three orders so far with EpicVape have ended horribly.
Many of you already know my situation but I feel its necessary to provide updates on here for other users to take into account. I can't help but say that my view of the nano has been slowly dying and making me regret my purchase more and more by the day. I bought a nano due to all of your great recommendations but I could never have expected for this giant mess to occur.
Again, love the idea and the vape but its just becoming too much work and stress, all I wanted was my glass GonG.
Mod note: Post edited to remove rule breaking paragraph. Warning point issued.
I just can't believe this whole situation has not been solved yet, one of my worst experiences yet with a company. I love the attitude of Andy and Nadia but the matter of the fact is they can't handle the work load that is being put upon them.
I know you all love and support them, but if they want to succeed I don't see how they can keep running this company on just a two man/woman operation. In order for there to be change I need to voice my concerns about the huge issues I am facing with their whole operation. There is always bad in the good, so I guess I just got the absolute worst end of the stick here considering my three orders so far with EpicVape have ended horribly.
Many of you already know my situation but I feel its necessary to provide updates on here for other users to take into account. I can't help but say that my view of the nano has been slowly dying and making me regret my purchase more and more by the day. I bought a nano due to all of your great recommendations but I could never have expected for this giant mess to occur.
Again, love the idea and the vape but its just becoming too much work and stress, all I wanted was my glass GonG.
Mod note: Post edited to remove rule breaking paragraph. Warning point issued.
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SecureSwede
Well-Known Member
To be completely honest I know I should just chill but I have been trying to chill for nearly a month now, it gets harder to just relax every day knowing that I threw down my savings for this vaporizer and accessories and still don't have what I ordered. So yea once I get my Glass GonG I will chill, but until then I just want what I ordered two weeks ago."I'm glad the vaporizer works". Crap I'm glad my car works, good to know it works!
Most people would have been much more vocal and a lot more frustrated by now, if I were to just chill and be happy with the results, their business would fail. If problems are not brought up then they can't fix their weak points.
Just put yourself in my shoes, you honestly won't understand the situation fully unless you were to be me but just try to think of my experience so far. Again, this all has happened within my first month of buying their device, so the first impression they are giving is sub par as of right now.
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mixchu69
Well-Known Member
I get it. FC is where we share our experiences. Frustration is warranted, and hope you get it resolved
SecureSwede
Well-Known Member
Thank you, this is the type of response I prefer. Not everyone experiences everything the same, this thread is meant for discussion around the vaporizer and shit happens. Now I hope people don't think this is supposed to change their mind about purchasing the vaporizer or love their nano any less; I just want to post how my experience has been with the company.
Thanks for not just replying with "just chill bro and smoke weed" or something similar haha, glad you can see it from my point of view!
lowrider
Well-Known Member
Bro. chill out, but do not vape. Man, if you got this worked up over a simple online order not going your way, then you got a lifetime of shit headed your way. I don't think Andy needs to staff up to handle your one enano. Chill out, smoke em' if ya got em', and go to Oprahs forum and bitch about her new book choice or some shit.
SecureSwede
Well-Known Member
Please dont respond to my post with "bro. chill out" it leads to no discussion to the matter at hand.
I understand what you are trying to say but please just don't give me that type of response, it literally does nothing to help. I cant tell you what to get frustrated about and what not to be frustrated about, so please don't do that to me.
I shared my experience and my feelings about the whole debacle, I don't need to hear more FC users telling me to chill out about the situation. You telling me to chill is as effective as me telling you to freak out about the problem I am facing.
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Melting Pot
Sick & Twisted
This is a vaporizer review forum. Not a company review. If u have a problem with a manufacturer u should take it up in a pm or emails JMO
If u have something positive or negative to say about the vaporizer I'd like to hear it.
It's just a bonus to be able contact the company thru the thread.
If u have something positive or negative to say about the vaporizer I'd like to hear it.
It's just a bonus to be able contact the company thru the thread.
lowrider
Well-Known Member
SecureSwede
Well-Known Member
Funny enough I already have my E-nano, its just the glass GonG I am waiting for now. I hate using the adjustable screen GonG's, they require a ton of cleaning to be consistently effective. I guess the whole system for using the nano is just a hassle compared to what I was used to with the EVO. The evo experience was much more streamlined, I switched from the Evo to the nano but it looks like I might just end up going back. I prefer dealing with companies that have their system working properly.
Im not trying to contact the company through my posts, I already voiced my same concerns to EpicVape. Your logic is extremely flawed, yes this thread is about the vaporizer but are you serious when you say users shouldnt be able to compliment/complain about the company that makes the product? Thats absurd
Melting Pot
Sick & Twisted
momofthegoons
vapor accessory addict
@SecureSwede we have a rule here:
While I can understand your frustration, continued complaining about your issue without new results will be considered company bashing.
While I can understand your frustration, continued complaining about your issue without new results will be considered company bashing.
Gray Area
Well-Known Member
So you actually have an adjust a bowl gong to use while you're waiting..? I thought you couldn't use it at all (obviously skim read your posts earlier)... Patience is a virtue they say, they have been on a skeleton staff while Andy has been away for a week of your two.
I kind of see it if you want an exclusive, hand crafted vape like the nano, then you need to allow a little time longer than the bigger companies.
I'd rather it be this way tbh. Feels more personal than the alternative. Yeah something may go wrong or get delayed, but you can talk to Andy directly, and know it'll get sorted...
Glad you didn't decide on a Hi lol
Also just to add that we Eu folk have a rather different opinion on Vapexhales ability to deliver on promises and products in a timely manner
Cheese for me today (the real one of course
)That's a good one, VXL is the only company I had to file a chargeback with. I can't support that company due to personal reasons, even though I once loved their product, the EVO (and VXL) too has its own issues. I owned a Cloud from its first inception, and an EVO too.....for for very long stretches of time. I can live without either, but I can't live without my Nano. I'm not trying to dismiss your experience with EV, as my experiences have mirrored yours, but since I can't live without the Nano, and Andy does eventually make you happy, i've learned that I must just be patient. I've mentioned it several times before though, because my first experiences were over a year ago, that EV could be MUCH more profitable by avoiding these mistakes and losing on on extra shipping costs, product replacement gifts, etc. Regardless, i'm just stating my experiences/facts, and I would buy another Nano and deal with EV in an instant. My recent experience was quite impressive, and my order was fixed instantly, with super fast delivery.
Also, do you really have a functioning adjust-a-bowl gong? I found the all-glass to have much of a restricted airflow, and i'm not sure why it's so hard to maintain the adjustable? I just plop it in ISO, and it comes out sparking. The screen doesn't really get clogged to fast because I brush it out frequently, or just don't grind very fine.
Last night! Just amazing.....that flavour is sooooo tasty!
Why? Both Alan and the HI are incredible....I know it's the competition, but we're all a family, and there is room for other logs in the mix as well.
It's definitely a great time to be alive! The performance of the Nano is just incredible.
momofthegoons
vapor accessory addict
Okay.... @Cereal_MF and @biohacker
The last post of the previous page is me telling this member to stop posting about this situation until something is resolved one way or the other. And now the two of you are going to continue the conversation? And what makes it even worse is that the member is banned currently for a different infraction and cannot respond which means he will come back and start this all over again to respond to you.
Enough.
The last post of the previous page is me telling this member to stop posting about this situation until something is resolved one way or the other. And now the two of you are going to continue the conversation? And what makes it even worse is that the member is banned currently for a different infraction and cannot respond which means he will come back and start this all over again to respond to you.
Enough.
Gray Area
Well-Known Member
@biohacker I mentioned the Hi only due to the long waiting list you have to be on, and patient with, while your name gets to the top of the list.
Poor attempt at humour early in the morning.
Not knocking Alan or the Hi. Have never tried one, but would love to. I'm sure it is fantastic
Poor attempt at humour early in the morning.
Not knocking Alan or the Hi. Have never tried one, but would love to. I'm sure it is fantastic
Johatsu shita
Well-Known Member
Made the plunge now I'm coming to the end of this thread and seeing some negative shit going down and now I'm worried. Got a couple questions for y'all. Whats the delivery time like these days? Also is this gonna blow my Solo away or will they be simular in vapor production?
Welcome! Wise decision (in my opinion)
As with many small businesses, there can be small customer service issues. EV tends to have more than their fair share of minor problems. But in the end, they make things right - sometimes it requires a bit patience (and some nagging). Nobody here is trying to hide that fact.
Shipping speeds are questionable right now, Andy was away for a bit. But you should have it soon enough!
The E-Nano is an amazing vaporizer for the price. There has been plenty of talk recently (within the past week) about the Solo and how it compares to the Nano. Read the past 10 pages of this thread and you'll get all the answers you need.
If you're willing to be patient, and learn all the tips and tricks to this amazing analog device, you'll be extremely satisfied with your purchase. Don't be surprised if your first session with the Nano isn't fantastic. Log vapes are beasts, but they behave slightly different from your standard electronic vape. give them time to preheat and you'll be blown away by the vapor density of your clouds.
Melting Pot
Sick & Twisted
No worries bro you'll be totally blown away by the power of this little log. The solo doesn't hold a candle to the nano. Don't get me wrong I still like my solo just not as much as the Nano as far as shipping is concerned can't really help you there.Don't let all this negative talk mess with your vibe the Nano is awesome!!! JMO
Flavor Flavor Flavor
Clouds Clouds Clouds
Are in your future
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Johatsu shita
Well-Known Member
Thanks for the reassuring vibes guys, I read through fifty pages or so singing its praise so I figured it would be a good call. Gonna have to read back ten pages as Ratchett suggested, but already having one Solo user verify that this thing is gonna be more beastly than it, my excitement has returned. Hopefully I won't have to wait too long, until then I'll be here with my Solo and Air just fantasizing about how clouds could get any better...