MiniVAP Vaporizer

Smknbud

Well-Known Member
Question for those who had to return their MiniVAP to Vapor Nation: how long after receiving your unit did it take for them to decide it was (or wasn't) faulty?
My first round went smooth. I got the reply that they received my unit and that in 72 hours or so I would get a yes/no on replacement. I got the 'yes' and the replacement shipped.

This second time around they are playing with my patience,Vapornation that is, and not in a good way. My first phone call I talked to a customer service rep that said it appeared they were ready to send me a replacement gold unit. I asked him if it was from the newest batch and he did not know. I asked to talk to Kyle.....long story short, he said he would send him an email and would get back to me shortly. I have called multiple times since and have asked to speak to Kyle, who's been busy every time, which is fine by me, but has not followed-up on voice mails left. He (Kyle) seems to be the only one there knowing what's up with what with regards to the MV. I have also requested what's up with my replacement with emails to customer support which have also been unanswered. They got my unit back on 1/7/15.

Two polar opposite experiences from me. I preferred the first go around by a long shot.
 

mixchu69

Well-Known Member
My first round went smooth. I got the reply that they received my unit and that in 72 hours or so I would get a yes/no on replacement. I got the 'yes' and the replacement shipped.

This second time around they are playing with my patience,Vapornation that is, and not in a good way. My first phone call I talked to a customer service rep that said it appeared they were ready to send me a replacement gold unit. I asked him if it was from the newest batch and he did not know. I asked to talk to Kyle.....long story short, he said he would send him an email and would get back to me shortly. I have called multiple times since and have asked to speak to Kyle, who's been busy every time, which is fine by me, but has not followed-up on voice mails left. He (Kyle) seems to be the only one there knowing what's up with what with regards to the MV. I have also requested what's up with my replacement with emails to customer support which have also been unanswered. They got my unit back on 1/7/15.

Two polar opposite experiences from me. I preferred the first go around by a long shot.
Need some advice. I now realize why ppl buy from online stores like vapornation instead of straight from the dealer (which I did): shipping repair.

I can not imagine how expensive it is to ship to Spain. A good learning lesson. I do not have any problem with my mv, but wondering about future scenarios.p if I need to ship it in.
 
mixchu69,

Smknbud

Well-Known Member
Need some advice. I now realize why ppl buy from online stores like vapornation instead of straight from the dealer (which I did): shipping repair.

I can not imagine how expensive it is to ship to Spain. A good learning lesson. I do not have any problem with my mv, but wondering about future scenarios.p if I need to ship it in.

The way it works with Vapornation is that MV returns for replacement are first supposedly tested to make sure they are indeed defective and then Vapornation needs authorization from Hermes to go ahead with replacement. Vapornation then sends you in stock inventory if they have it.

The way it's going for me now, I would have probably been better off just sending it to Hermes directly. A little more in shipping costs right now would more than offset the aggravation I feel now. If there is a next time, and hopefully not, I will most likely just deal with Hermes directly.
 

sdrsh

Well-Known Member
Vapornation received my unit on 11/21, deemed it fully functioning on 11/25.
Told them that I'm not accepting a simple "we think it's working" and instructed them how to make the unit get stuck and measure the temperature levels themselves. Then I didn't hear about it for a couple of weeks. After a couple of emails were ignored and one or two unsuccessful attempts to get Kyle on the phone I finally called again and told them that they needed to explain to me what was happening. Got the information that they are sending it to Spain and that it will take a couple more weeks to get an answer. Ugh!
Anyway, didn't hear back again until I inquired again on 1/5/15, when I finally got the response two days later that they deemed my unit defective and are awaiting a new shipment from Spain.

Not sure if I'll take my business there again as I would have expected to be kept in the loop a little bit more. It's not like they tried to dodge me but two months for an RMA seems over the top, granted that most folks celebrate some sort of holidays during December but still. Haven't heard if they received the units yet. Might have to send them another email to remind them to ship it to me or I'll never vape first class again.

I bought from VN because I thought it would make such issues go along smoother than ordering and getting in touch with Hermes themselves and having to send it across the pond. Seems like the contrary is the case, in hindsight.
Whatever, glad that VN and Hermes worked it out.
 

Smknbud

Well-Known Member
Not sure if I'll take my business there again as I would have expected to be kept in the loop a little bit more.

That's all I'm looking for myself. Leaving a customer in the dark isn't a savvy way to go about things.

Sorry if I'm hijacking the thread.....I'll give it a rest for now.:leaf:
 

Tab

Nerd
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lazylathe

Almost there...
Hey lazylathe, I am thinking about buying the herbie in the future and want to know how it performs against the minivap, with no fan assist and straight from the whip.

If you start from cold the first hit is kind of whispy but tasty.
Second hit the bowl has warmed up and i get a nice big, dense cloud that is also tasty.
After that the clouds keep coming but thin down noticeably and the taste also decreases.

What you do get is precise temp control and it is almost instantly ready to vape with!
Attachment to various WT's is also very easy and the clouds can be very thick!

As far as flavour goes the MiniVap wins hands down, IMO.
The flavour lasts longer and i find the effects from the MV to be stronger and longer lasting.

I still love my Herbie!!
For concentrates it wins over my Ti nail or even my electric nail and the EVO with the VXN.
And of course it is not portable so that limits it's use around the house or outside.
Although in the summer i will often take Herbie outside and just place her on a table and vape in the sun!

They both have their place and perform so differently, they are both useful to me!

Any other Q's PM me so we keep the thread on track!
 

I.b.vaping

Well-Known Member
Hi, can anyone tell me please why stainless steel baskets for MV might be better than the standard? Thanks

Suppose they will last longer, was thinking really more about the conductivity of stainless compared to standard steel baskets.. :myday:therefore maybe effecting the herb differently???
 
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I.b.vaping,

Tab

Nerd
You reading the hole thread again, didn`t you ? :)

Guess I missed that part so far! ^^ Maybe do not remember now. :( :bang:
Is there any difference from the material going out or something ?
 
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Kommyknocker

Well-Known Member
I can't remember anything but the current baskets. The two available sizes are both made of the same material.
Some of us have indeed used the far cheaper to buy arizer EQ elbow baskets in place of the Hermes ones, as well as using them as a cap of sorts for the Large basket, eliminating the need for a screen.
The Arizer baskets are also ss.
Hope that helps.
 
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Sid

Member
Some of us have indeed used the far cheaper to buy arizer EQ elbow baskets in place of the Hermes ones, .

Interesting, are they exactly the same size? and if so, the same size as which basket, large or small? And I assume they clip into the flexicone+? Thanks!
 
Sid,

Kommyknocker

Well-Known Member
Interesting, are they exactly the same size? and if so, the same size as which basket, large or small? And I assume they clip into the flexicone+? Thanks!
The Arizers are just about smack bang in the middle in terms of capacity. They have slightly angled sides, which allows them to be used in place of a snapped in screen(to flexicone) kind of like a sunken lid. This method holds the herb closer to the heater than if you only partially fill a large basket with the standard flat screen snapped in place, as I always found the material tended to try and move with the air flow and jam up against the screen, creating a vacant space at the heater with each pull.
 
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mixchu69

Well-Known Member
The Arizers are just about smack bang in the middle in terms of capacity. They have slightly angled sides, which allows them to be used in place of a snapped in screen(to flexicone) kind of like a sunken lid. This method holds the herb closer to the heater than if you only partially fill a large basket with the standard flat screen snapped in place, as I always found the material tended to try and move with the air flow and jam up against the screen, creating a vacant space at the heater with each pull.
Got to give this a try...I've just used the liquid pad as my screen

which water piece do you like to like to use with your mv? I want to get one that will still preserve the flavor. All opinions are valued.
 
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mixchu69,

Kommyknocker

Well-Known Member
My favourite.. And almost exclusively used is the larger WT.:razz:
qJ8L6Gch.jpg

I bought it for my EQ years back when it hit that a smaller piece is better for vaping. It's served me through my Solo usage which was a lot! :rockon::freak:
then I seen the light (got me an mV) and it's works wonderfully for me. :whoa:

And what? Are you using concentrate? Or?
 

mixchu69

Well-Known Member
No, just curious how the seasoned users enjoy it? Just flowers, I'm curious how much diffusion won't strip the flavor
 
mixchu69,

Herbalist23

Well-Known Member
Hey minivap'ers, since you just talked about the basket screens, do you know where to get the original mv screens separately?
I only saw them in the basic accessories pack:hmm:
 
Herbalist23,

lazylathe

Almost there...

lazylathe

Almost there...
Hi, How often do you change the filter in the heat chamber?

Never cleaned it or removed it from my replacement MV.
First MV i took it out to look at it and see what was "under the hood" so to speak!

I use baskets all the time so the inside stays spotless!
I have a bit of staining where the Flexicone touches the inside but otherwise it is pristine!

I bought spares and look at them wondering when i will need to use them! LOL!
 

scottg402

Well-Known Member
FINALY got my Minivap back!

Silver and Black this time instead of Silver and White. That's a good sign as far as I'm concerned because hopefully it means new stock. I also like the Black better so that and some extra accessories (I kept all my original stuff) is a bonus for me. At least I got something out of the wait!

Looking forward to a fully functional unit on its maiden voyage tonight!

Edit......ok so I broke it in right with some Sour Diesel in a large basket. Mmmmmmm good!

Started low to savor the flavor and then finished the session through water on the high temps with my 187. Holy shit, I'm blasted!

This unit definitely works better than my first. I also noticed the cap seems to lock tighter than my first one which I believe creates a tighter seal. So glad to have this back. Can't wait to start playing around with different setups.
 
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