Discontinued Inhalater INH05/5S/6

Sonics420

Sonics420

Well-Known Member
toros23 said:
Received tracking number for my 05 this morning, thanks Inhalater! Meanwhile, my two XP's from last year still running strong!
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Nice! cant wait to see what you post when you get them..

I tried to stay out of this thread and basically off the site until the 05 was officially released with tracking... ITS OFFICIAL NOW! anticipation over.

Can't wait to get my hands on one when they become readily available. (not sure if they are now or not haven't been keepin up)
 
Edward Hyde

Edward Hyde

Well-Known Member
Sonics420 said:
Nice! cant wait to see what you post when you get them..

I tried to stay out of this thread and basically off the site until the 05 was officially released with tracking... ITS OFFICIAL NOW! anticipation over.

Can't wait to get my hands on one when they become readily available. (not sure if they are now or not haven't been keepin up)
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Dont get very excited sonics...inhalater seems to be falling back on customer relations again...no replys no emails no informing people about what is going on,wrong information about when the units will be sent etc...
 
davesmith

davesmith

Well-Known Member
Glass Blower
Out in the real world eh? I'll be watching and if (and that really is IF) the product stands the abuse of the masses and the customer service reports are good I will stick it on the list of maybes alongside the indica2 and the 'wishing on a star' grasshopper.

I've got space for one hard hitting battery portable, this time last year it was the PNP but I'm glad I waited and dodged that bullet. Lets hope the INH05 can live up to it's marketing.

Good luck INH05 team!
 
Smknbud

Smknbud

Well-Known Member
llamaman001 said:
they are launching a brand new product and have a TON of orders to fill...give them time.
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I'm trying......the thing is, I have an email from Frederick from last week saying that my order would ship last Friday and that tracking info would be forwarded to me. Neither has happened.

I sent an email again early on yesterday requesting an update. I've not received a response. Proper communication would dictate a timely response.

My patience meter is running low.

Edit: Update......Frederick got back to me to let me know mine shipped. Thanks Inhalater!
 
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scottg402

scottg402

Well-Known Member
llamaman001 said:
they are launching a brand new product and have a TON of orders to fill...give them time.
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I understand what you are saying but not sure I agree. There are many companies in this position who seem to be able to meet basic customer service requirements. I have had some experience with some who have done a great job. Even responding on weekends within the hour.

I feel that this should be a focus for any company launching a product. After all this could be a person's first impression and possibly the determining factor on whether they purchase from them or go somewhere else. If they are selling so many units they should have the $ to go out and hire someone to help provide a quicker response.

For some service doesn't matter as much but for me it means a lot. I don't care how much I like a product. If I can't get a timely and accurate response to my needs I would be more likely to spend my money with someone who acts like they value my business. But that's just me.....
 
Vitolo

Vitolo

Vaporist
scottg402 said:
There are many companies in this position who seem to be able to meet basic customer service requirements.
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And there are many who are not able, or who have other circumstances.
Some folks are better equipped to contend with the varying business models, or even those businesses that do not fit into a pre-determined view of a typical model.
Those unable to be happy working with a specific business model, have the option to "move on".
scottg402 said:
If they are selling so many units they should have the $ to go out and hire someone to help provide a quicker response....
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Sorry to have to point this out, but it is not our right to sit and analyze how much money a man is making, nor is it our position or any of our business to say how things "should" proceed.
 
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2clicker

2clicker

Observer
scottg402 said:
I understand what you are saying but not sure I agree. There are many companies in this position who seem to be able to meet basic customer service requirements. I have had some experience with some who have done a great job. Even responding on weekends within the hour.

I feel that this should be a focus for any company launching a product. After all this could be a person's first impression and possibly the determining factor on whether they purchase from them or go somewhere else. If they are selling so many units they should have the $ to go out and hire someone to help provide a quicker response.

For some service doesn't matter as much but for me it means a lot. I don't care how much I like a product. If I can't get a timely and accurate response to my needs I would be more likely to spend my money with someone who acts like they value my business. But that's just me.....
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one thing to keep in mind here is the fact that no other company offers what INH offers with the 05. so if you want 05 performance you will have to deal with Pharmacors service.

at this point its not like you can just go elsewhere for the same thing. maybe in the future those who are concerned can order from a retailer who has them in stock. that way you can deal with the retailer instead...?

my emails havent been replied to either, but considering the industry i will be patient.
 
scottg402

scottg402

Well-Known Member
Vitolo said:
And there are many who are not able, or who have other circumstances.
Some folks are better equipped to contend with the varying business models, or even those businesses that do not fit into a pre-determined view of a typical model.
Those unable to be happy working with a specific business model, have the option to "move on".

Sorry to have to point this out, but it is not our right to sit and analyze how much money a man is making, nor is it any our position or business to yo say how things "should" proceed.
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Guys....Your points are all well taken. I was just pointing out that there are others that seem to do well here and if it were my business I would probably put more focus on responsiveness and service. It's just my opinion and I never meant to imply that it should work that way for everyone.

Yes, providing updates on shipping timelines and such seems like a waste but failing to respond to a color choice is a bit of a different issue.

This sounds like a great product and certainly one worthy of the wait. I sincerely hope everyone is happy with their purchase and get years of enjoyment from it. I too could be purchasing one of these some day. It really does look cool!
 
Inhalater

Inhalater

Well-Known Member
Manufacturer
Hi all,

Frederick has been receiving failed email delivery attempts when replying to certain emails, if you have not received a reply, please send a PM.

Distribution has started and we have tracking #’s to offer; please be patient and your inquiry will be answered.

Thanks
 
CapitalFlower

CapitalFlower

Well-Known Member
davesmith said:
Well its a cheap feeling lump of plastic which either melted itself or the battery kaked out and their customer service was laughable. Not wanting to knock them of course this is IMO
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I've had very few problems after almost a year of constant use since my XP broke.
 
CapitalFlower,
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