Mobius Glass

DieHard

Accessory supplier
Accessory Maker
So there is a hole on the back of the MP not the top?:hmm: That's what the pic looks like to me.
Otherwise the angle is totally wonky!
 

equatorgringo

Well-Known Member
Agreed...I really like how thick the glass is and the whole thing is so damn clean and pretty...but I do not understand the mouth piece either?

Edit: now I see, the hole is where it "should" be at the very front of the mouth piece. Look closely at the pic, where you would assume to put your mouth is actually filled and has a logo over it even.

Edit 2: ...Right? Trying to figure it from my phone is not easy
 
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Caligula

Maximus
I like it?

Reminds me of

Starship+Legends+U_S_S_+Enterprise-D+_Battle+Section_+forward-dorsal_.JPG
 

Quetzalcoatl

DEADY GUERRERO/DIRT COBAIN/GEORGE KUSH
rq8YCKq.jpg



Pretty sure the dark oval at the top is the reflection of where the mouthpiece has the hole. It goes up into a dome and part of that is sliced off so the whole top MP will probably fog up with vapor while hitting it.
 

GSH

On a Möbius plane
I've contacted ALT with pics, but I get the feeling that because I am across the pond they wanted to palm off a less than perfect one on me in the hope I wouldn't do anything about it? Not sure, but I did feel deflated when I opened the box :(

Gonna have to give it a good PBW clean if it goes back. Have to check shipping costs also.

I'd happily have them give me money back or store credit instead of an exchange though, that seems to be the easiest option to me.

However I can confirm it works well as it is :D

http://fuckcombustion.com/threads/glass-and-milkshot-video-thread.7443/page-10#post-579748
Been in email conversation with ALT and this is the conclusion. They sent me this yesterday and I have written back to them with my concerns with their request. Like the fact that I will probably end up with no bubbler at all...


We have received confirmation that Mobius will replace the bubble at no charge under one condition that you must destroy the current bubbler you have. Mobius requested for you to send a video showing that you smashed and completely destroyed the current bubbler. Once you send the video Mobius will have a replacement tube sent out. Please send the video to this email and let me know if you have any further questions or concerns.
Kind regards, Toby
Customer Service


Thoughts? Do you think this is legit? Or are they just having a laugh at my expense?
 

Herr_Dampf

Well-Known Member
I wonder if they would ever ask an american customer to do the same, with all the risk to injure yourself following their instructions and smashing a glass and what a lawyer might think about it :D

Can't tell you if legit or not but it would be a very weird joke. Seems kinda unlikely.
 

oli

Well-Known Member
Been in email conversation with ALT and this is the conclusion. They sent me this yesterday and I have written back to them with my concerns with their request. Like the fact that I will probably end up with no bubbler at all...


We have received confirmation that Mobius will replace the bubble at no charge under one condition that you must destroy the current bubbler you have. Mobius requested for you to send a video showing that you smashed and completely destroyed the current bubbler. Once you send the video Mobius will have a replacement tube sent out. Please send the video to this email and let me know if you have any further questions or concerns.
Kind regards, Toby
Customer Service

Thoughts? Do you think this is legit? Or are they just having a laugh at my expense?

Unbloodybelieveble I think !!!

What kind of customer care is this!!!!!!!

If they don't believe you, they can sort the shipping back, their fault for sending such a crooked tube pass two QC!

And why could you not keep both (once you get the replacement), what arm will it do, you the paying customer got the crooked piece after paying good money, so to me it seems only fair to have some kind of compensation in return, why or why should you have to destroy it?

Who are they to set such conditions following THEIR error???

Anybody would think they doing you some kind of favours....

Anyway I'll stop here, but I feel for you GSH

edit: forgot to add, totally agree with Herr_Dampf !!
edit: just get one of those cheap new D020 and throw that one in the air if all else fails, but I still think its completely RIDICULOUS their demand!
 
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mestizo

Well-Known Member
The reason they ask you to do that, is because they are going to do the same to it and don't want to waste money on shipping return costs, and they want to make sure such piece doesn't show up again somewhere else and people think Möbius doesn't care about quality, and in turn tarnish their reputation as a quality glass company.
 

Herr_Dampf

Well-Known Member
The reason they ask you to do that, is because they are going to do the same to it and don't want to waste money on shipping return costs, and they want to make sure such piece doesn't show up again somewhere else and people think Möbius doesn't care about quality, and in turn tarnish their reputation as a quality glass company.

Word. @oli go and vape one, now ;)
 

Quetzalcoatl

DEADY GUERRERO/DIRT COBAIN/GEORGE KUSH
Been in email conversation with ALT and this is the conclusion. They sent me this yesterday and I have written back to them with my concerns with their request. Like the fact that I will probably end up with no bubbler at all...


We have received confirmation that Mobius will replace the bubble at no charge under one condition that you must destroy the current bubbler you have. Mobius requested for you to send a video showing that you smashed and completely destroyed the current bubbler. Once you send the video Mobius will have a replacement tube sent out. Please send the video to this email and let me know if you have any further questions or concerns.
Kind regards, Toby
Customer Service

Thoughts? Do you think this is legit? Or are they just having a laugh at my expense?
hey, I actually PM'd mobiusglass on instagram about your bub and they (mobius) told me you'd be contacted by ALT. :shrug:
 

DieHard

Accessory supplier
Accessory Maker
Been in email conversation with ALT and this is the conclusion. They sent me this yesterday and I have written back to them with my concerns with their request. Like the fact that I will probably end up with no bubbler at all...


We have received confirmation that Mobius will replace the bubble at no charge under one condition that you must destroy the current bubbler you have. Mobius requested for you to send a video showing that you smashed and completely destroyed the current bubbler. Once you send the video Mobius will have a replacement tube sent out. Please send the video to this email and let me know if you have any further questions or concerns.
Kind regards, Toby
Customer Service

Thoughts? Do you think this is legit? Or are they just having a laugh at my expense?
I think that the whole situation is kind of FUBAR. BUT, by asking you to destroy the defective one, they eliminate ridiculous back and forth shipping charges. So I pretty much agree with @mestizo.
That being said. HAVE FUN destroying it! Take a video of it, and make it fun! Hit a home Run with it! Blow it up(ok maybe not). How often do you get to destroy a $400~ piece just for fun. When you make the vid. Be sure to show the defect and the branding on the piece clearly. If they don't make good, post the vid on the "Fuck You thread"! Post it everywhere to show others and shame both ALT and Mobius!
 

FlyingLow

Team NO SLEEP!
I also would encourage you to do as recommended; no trickery. Just show the camera and smash in one take... After all this, it would be kinda funny if it did not break in the first attempt :)
 

vv132

Active Member
you think mobius will be coming out with a new 60t/b version for 2014. Was going to pull the trigger on one of them still undecided
 

GSH

On a Möbius plane
Dude. Post the video on YouTube without explanation and watch the hilarious comments roll in.

"You did what?!?" LOL!

BTW you guys have access to fireworks over there?
Haha that would be funny...might just do that you know!

Yes we have fireworks...could try and stick a rocket in the dewar joint lol!
 
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