Discontinued VRIPtech Heating Wand
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Herbalist23
Well-Known Member
Hi folks, can someone please tell me what temperature range I can expect with the VHW?
Just want to know this because I'm vaping also herbs with lower boiling points (about 266°F)!
Thanks in advance
Herbalist23
Just want to know this because I'm vaping also herbs with lower boiling points (about 266°F)!
Thanks in advance
Herbalist23
I've written the range down somewhere, taken with an IR thermometer, but it's pretty damn huge - very very low temps and well past vaping temps at the high end.
Herbalist23
Well-Known Member
Thanks for the quick response. Did you post the temps you measured in this thread (can't find them),
if not could you post the lowest and highest possible temps?
TIA
Herbalist23
Ratm22
Cloud Transcender
I sadly will now bow out from this vaporizer. It had amazing taste, but ended up loosing out on the purchase do to bad repairs. The matching glass that went with it will be put up on the classifieds if anyone is interested.
Over a year ago I purchased a wand with a burnt out heating element from the forums, with the hopes that with a moderate repair fee I would have a excellent vape.
In no time I got the wand back from vriptech repaired working and happily vaping. Only to have the wand burn out again with in a week.
I was in contact with them over email and It sounded like they would help me out and take a look to see what was wrong with it. He said that people on the FC forums like to crank the volts up and that is what usually causes the problem. I have know idea how the device controls that. It should be their job to reset everything to proper levels.
So I sent it back to them. Thinking it was going to get fixed. Months later I contact them and they don't have any idea which wand is mine.....
He then goes on saying he can offer me a bro deal upgrade for a discount.
I'll pass. You can keep the wand.
Over a year ago I purchased a wand with a burnt out heating element from the forums, with the hopes that with a moderate repair fee I would have a excellent vape.
In no time I got the wand back from vriptech repaired working and happily vaping. Only to have the wand burn out again with in a week.
I was in contact with them over email and It sounded like they would help me out and take a look to see what was wrong with it. He said that people on the FC forums like to crank the volts up and that is what usually causes the problem. I have know idea how the device controls that. It should be their job to reset everything to proper levels.
So I sent it back to them. Thinking it was going to get fixed. Months later I contact them and they don't have any idea which wand is mine.....
He then goes on saying he can offer me a bro deal upgrade for a discount.
I'll pass. You can keep the wand.
Ratm22
Cloud Transcender
I am not sure if it was just a communication break down or what. Just be weary about trying to repair an old wand.
vorrange
Vapor.wise
So, you're not going to get the wand back even though you just needed to pay shipping, as is your right?
I would make some more noise before i gave up. Of course you could always say "fuck you, i won't do what you tell me!" hahaha.
On a more serious note, i think you should insist. Something is off.
I would make some more noise before i gave up. Of course you could always say "fuck you, i won't do what you tell me!" hahaha.
On a more serious note, i think you should insist. Something is off.
Breathemetal
Well-Known Member
That is some horrible customer service
Ratm22
Cloud Transcender
It's been such a long time now, that I just gave up. I would rather have a few dollars and just use my vapes that work.So, you're not going to get the wand back even though you just needed to pay shipping, as is your right?
I would make some more noise before i gave up. Of course you could always say "fuck you, i won't do what you tell me!" hahaha.
On a more serious note, i think you should insist. Something is off.
Sorry for long absence family got a bit distracted and out of pocket leading up to and during harvest and then some travel, but I'm back and the shop never stops blowin' and shipping. We have some cool developments on next gen Vrips I'll post soon.
Ratm22 parts of your story sound vaguely familiar ---- I'm not 100% sure of the details, but definitely want the full story and want it public since you chose to post. If you where offered the "Bro-Form" deal for a lost wand that was in our control when it was lost with no credit given for the lost wand there definitely must be a breakdown in communication and for that my apologies. To be clear the "Bro Form" upgrade deal would have been for a complete new 3.0 VHW glass AND heater and a heater sent back for repair that was lost would have been just a heater right? NO GLASS.
Maybe we where expecting a reply that was never recieved to determine the call for action or we simply misunderstood your inquiry in the first place, but we definitely don't leave customers hanging like you've described without making it right so I'd appreciate a chance to revisit. If you're just over it at least you'd do better selling a complete wand instead of just a cover and bowl if we really owe you for a lost heater. I guarantee (as others here will confirm) we often go way beyond stated warranties and even business common sense to keep customers stoked and inhaling the same quality vapor we do daily. I can proudly state that I can count on less than the fingers of one hand the number of customers we simply could not satisfy in the coming up on 17 years now that Vrip has been in business and out of the thousands of (mostly still current) customers….and believe me when I say the expectations of the few we couldn't satisfy where well beyond reasonable given the nature of our product models.
A wise mentor of mine was fond of the "you can't keep everyone happy all the time" anecdote, and he would go on to say "but the closer you get the more successful you'll be." As should be obvious this vape is not for everyone given the 100% glass heating, extraction, and delivery paths and we go to great lengths to communicate this to our customers and distributors. We have successfully repaired many well used and daily driver wands with burnt out elements and returned them to jonesin' customers stoked to be back in Flavor Country upon the repaired wand's return BUT we can't always repair the wands especially in cases of abusive usage. You can usually get three element replacements before the board will fail at the lead contacts or elsewhere --- if you bought it used you may or may not know how many replacements may or may not have already taken place. I'm not saying that was your case, but what I want understood for all viewers is that the "Bro-Form" upgrade or replacement deal is designed to hook a customer up with a brand new COMPLETE current model wand at wholesale pricing if a repair isn't possible for whatever reason and, of course, this is the case if OUTSIDE of the warranty period. If DURING the warranty period a brand new replacment would be yours no charge of course. The great news is this simply doesn't happen though --- literally less than one per hundred units fail under warranty since we have gone to the current 3.0 element. I look forward to hearing from you either through FC.com or info@vriptech.com and we'll sort what went wrong Ratm22.
Ratm22 parts of your story sound vaguely familiar ---- I'm not 100% sure of the details, but definitely want the full story and want it public since you chose to post. If you where offered the "Bro-Form" deal for a lost wand that was in our control when it was lost with no credit given for the lost wand there definitely must be a breakdown in communication and for that my apologies. To be clear the "Bro Form" upgrade deal would have been for a complete new 3.0 VHW glass AND heater and a heater sent back for repair that was lost would have been just a heater right? NO GLASS.
Maybe we where expecting a reply that was never recieved to determine the call for action or we simply misunderstood your inquiry in the first place, but we definitely don't leave customers hanging like you've described without making it right so I'd appreciate a chance to revisit. If you're just over it at least you'd do better selling a complete wand instead of just a cover and bowl if we really owe you for a lost heater. I guarantee (as others here will confirm) we often go way beyond stated warranties and even business common sense to keep customers stoked and inhaling the same quality vapor we do daily. I can proudly state that I can count on less than the fingers of one hand the number of customers we simply could not satisfy in the coming up on 17 years now that Vrip has been in business and out of the thousands of (mostly still current) customers….and believe me when I say the expectations of the few we couldn't satisfy where well beyond reasonable given the nature of our product models.
A wise mentor of mine was fond of the "you can't keep everyone happy all the time" anecdote, and he would go on to say "but the closer you get the more successful you'll be." As should be obvious this vape is not for everyone given the 100% glass heating, extraction, and delivery paths and we go to great lengths to communicate this to our customers and distributors. We have successfully repaired many well used and daily driver wands with burnt out elements and returned them to jonesin' customers stoked to be back in Flavor Country upon the repaired wand's return BUT we can't always repair the wands especially in cases of abusive usage. You can usually get three element replacements before the board will fail at the lead contacts or elsewhere --- if you bought it used you may or may not know how many replacements may or may not have already taken place. I'm not saying that was your case, but what I want understood for all viewers is that the "Bro-Form" upgrade or replacement deal is designed to hook a customer up with a brand new COMPLETE current model wand at wholesale pricing if a repair isn't possible for whatever reason and, of course, this is the case if OUTSIDE of the warranty period. If DURING the warranty period a brand new replacment would be yours no charge of course. The great news is this simply doesn't happen though --- literally less than one per hundred units fail under warranty since we have gone to the current 3.0 element. I look forward to hearing from you either through FC.com or info@vriptech.com and we'll sort what went wrong Ratm22.
charliedontsurf
Medical
Bravo on the response, Shadowvape. I'm sure you'll take care of him. You guys have tons of positive feedback going back years here so there's no doubt in my mind.
Ratm22
Cloud Transcender
Thanks for the quick reply shadow.
I loved your vape but only got to use for a week. I really just want my old working wand back.
I know the new 3.0 is better and thanks for the offer to upgrade. But I got into the wand thinking I would be saving a few dollars doing the repair. So there is no budget for anymore extra costs.
I will shoot you an email so we can discuss this further, since you don't remember mine.
I loved your vape but only got to use for a week. I really just want my old working wand back.
I know the new 3.0 is better and thanks for the offer to upgrade. But I got into the wand thinking I would be saving a few dollars doing the repair. So there is no budget for anymore extra costs.
I will shoot you an email so we can discuss this further, since you don't remember mine.
Alright thanks Ratm22 for giving us the opportunity to revisit your dilemma. And to be clear everyone this is Mark McCoy founder of Vrip responding not ShadowVape --- our FC username has always been under ShadowVape.
It's important to include full details and timeline IMHO if one is going to post public as these forum posts absolutely affect new customers' choices on what vapes to try --- I'm always willing to fall on the proverbial sword if we F'd up, but please be complete including the solutions offered to any CS events. We're human and doing alot of R&D here admittedly and there was, in fact, a problem with our tech losing track of what unit out of two failed units on his bench was the one Ratm22 sent in originally which was sorted quickly and easily, and then again later looking back trying to sort which of two unrepairable units he had was the one sent in the second time.
There where; however, some very key qualifying details left out of the original recent posts that I'm obliged to clarify now. I'm not mad at Ratm22 as I'm assuming it was unintentional since the details where discussed in our direct correspondance so please don't take this as me trying to get in a contest of any sorts --- not my style (unless we're talking side by side vapor flavor and concentration contests against ANY VAPE OUT THERE than I'm always up). I just point this out for everyone regardless of what vape you may have a problem with --- always best to give the company a fair shake to sort it direct before posting public and if you're going to post a problem public because it didn't get sorted or you didn't like the options please be detailed and complete including follow up posts as the story evolves to be fair. This is afterall a big part of how I, and others in the business, provide for family and in Vrip's case our reputation goes back farther than anyone's on FC.com except the original Volatizer (who has a year on us) --- yup in biz since '97.
Absent Detail #1: We where never informed that the VHW being sent in for repair was bought used with a failed element until after we had already received it for repair. Had I known from day one I would not have been as cheery and confident in the option to repair and would have likely gone even farther than I already do to encourage taking of the upgrade deal (that techically we don't make to people who bought used wands by policy, but I usually offer). This option would definitely be the best way to make the most out of the deal being sought anyway so as to avoid any grief due to the inability of either the customer or the company to determine what point in it's duty cycle the board might be in (as I commuicated in so many words once the source was known).
If the housing and top of board is melted it's an obvious shaky deal as to whether it should even be repaired since the board quality would be questionable, but boards that look fine or at least acceptable can also turn out to have been abused (i.e. variable transistors opened up wide and/or left on full heat all day and night without usage) and in bad enough shape functionally that they won't support an element replacement or won't for long as was the case here. Also, this is a good place to mention that the boards will usually only support two to three element replacements before the lead contacts simply fail. But by that point you should have definitely gotten MORE than your money's worth relative to other options out there --- all of these things have finite duty cycles --- believe me I wish heaters lasted forever! The tech used to have enough older units he could sometimes cannabalize a board that was in functioning order, but we moved on to the 3.0 heater so many years ago and see 2.0 units so rarely that he simply doesn't have the inventory anymore. The good news is though I found a couple of stragglers in the office….
Absent Detail #2 (not from Vrip direct communications, but from initial forum post to be clear): The repair was a 2.0 which was a unit we hadn't even made or sold for many years at the time --- that said we still support them with repairs when needed and possible and just as we did with Ratm22 at that time we offer the Bro-Form upgrade (minus any repair fees that may have already been paid) to get the customer to a complete 3.0 unit for essentially the same price as a replacement glass cover alone + shipping. We do this as a courtesy and I'm proud of this fact given how many other companies (in this business and others) that simply evolve to new models and move on from old models leaving them unsupported and customers without options. Ratm22 opted for the repair instead of the upgrade because the 2.0 glass cover he had was in good shape --- all good we did the repair and sent it back --- unfortunately it didn't last indicating that the VHW 2.0 with failed element I'm assuming was purchased for what seemed like a good deal wasn't such a great deal afterall --- probably a board issue that our short bench test didn't reveal and as admitted it did work for at least a few flavorful sessions before failing.
If I could use every wand we ship new or repaired for a week or so to be 100% sure it's solid I would but that's impossible so we do the next best thing which is a quick bench test to be sure it fires up proper --- the one in question did the first time, but it didn't the second time after sent back which is why it ended up in the DOA box. Our element replacement service is just that --- we replace the element and bench test to make sure it fires up. We don't test every board component and don't even have the ability to do so in all honesty which is why we have the Bro-Form upgrade deal as a fall back if a unit is unrepairable. Thankfully most of our current heaters last at least a year if not years of daily use before needing an element replacement which usually does the trick.
Absent Detail #3: Really more of a clarification --- Vrip didn't "Lose" the wand we simply had two of them that had the tags removed during repair (initially and then when looking back at two DOA wands almost six months later) and the tech wasn't sure which was which --- a few questions later we determined which one was the right one on the first round and got it shipped with the new element. On the second round we determined that the board wasn't in good shape (at the point of contact for the leads I determined after revisiting my correspondance with the tech) which means hard usage with extended full heat standby usually or could just be a result of previous repairs of which we know there was at least the first one.
Absent Detail #4: Ratm22 actually replied to Vrip that he did want to go the route of the upgrade deal and asked how much was the difference on the last email correspondance. So from Vrip's perspective we had stoked another customer and kept things fluid and flavor --- we just never got a reply or payment for the difference? The FC.com post of the bow-out was the first we had heard again after almost six months which is why I had to ask for details.
Which brings us to Timeline: We are pretty damn good I think, but we are human and if we lose track of something or fail to get an email response off it's always unintentional. And it's always alot easier to sort if the customer follows up asking WTF within a few weeks or at least a couple of months. If six months go by as was the case here and then one reaches out asking WTF it will always be more difficult for us to sort with certainty --- that said we will always sort a satisfactory and fair solution. Please if you don't get something you ordered or sent in for repair within a couple of weeks (assuming domestic) please just send us a note --- we'll sort it!!! Always do. Our tech that does these repairs is third party --- he is a friendly and virtually always capable of repairing the wands, but doesn't work out of the shop so not the same level of oversight we have on the glass production for instance.
So all of this said we want all of our customers happy and even though this CS event falls into ground breaking first-time-for-everything circumstance we'll do our best to sort out a functioning 2.0 heater for Ratm22 and our generous and more than fair I believe Bro-Form upgrade deal will stand should he decide to take advantage. I can't help but notice the Volcano digital listed as an owned piece Ratm22 and will take this opportunity to implore of you and anyone else who might read this to include the quality of the actual vapor extracted and delivered (think long term and short term effects) AND the price/function/materials of the vaporizers or vaporization systems compared into consideration to determine true VALUE. If you want to get to Flavor Country aluminum heaters and plastic bags such as those on the Volcano will never make the full trip --- they are durable and reliable, but the trade off is they won't get you to Flavor Country. Glass my friends, Glass is the path to Flavor Country…
It's important to include full details and timeline IMHO if one is going to post public as these forum posts absolutely affect new customers' choices on what vapes to try --- I'm always willing to fall on the proverbial sword if we F'd up, but please be complete including the solutions offered to any CS events. We're human and doing alot of R&D here admittedly and there was, in fact, a problem with our tech losing track of what unit out of two failed units on his bench was the one Ratm22 sent in originally which was sorted quickly and easily, and then again later looking back trying to sort which of two unrepairable units he had was the one sent in the second time.
There where; however, some very key qualifying details left out of the original recent posts that I'm obliged to clarify now. I'm not mad at Ratm22 as I'm assuming it was unintentional since the details where discussed in our direct correspondance so please don't take this as me trying to get in a contest of any sorts --- not my style (unless we're talking side by side vapor flavor and concentration contests against ANY VAPE OUT THERE than I'm always up). I just point this out for everyone regardless of what vape you may have a problem with --- always best to give the company a fair shake to sort it direct before posting public and if you're going to post a problem public because it didn't get sorted or you didn't like the options please be detailed and complete including follow up posts as the story evolves to be fair. This is afterall a big part of how I, and others in the business, provide for family and in Vrip's case our reputation goes back farther than anyone's on FC.com except the original Volatizer (who has a year on us) --- yup in biz since '97.
Absent Detail #1: We where never informed that the VHW being sent in for repair was bought used with a failed element until after we had already received it for repair. Had I known from day one I would not have been as cheery and confident in the option to repair and would have likely gone even farther than I already do to encourage taking of the upgrade deal (that techically we don't make to people who bought used wands by policy, but I usually offer). This option would definitely be the best way to make the most out of the deal being sought anyway so as to avoid any grief due to the inability of either the customer or the company to determine what point in it's duty cycle the board might be in (as I commuicated in so many words once the source was known).
If the housing and top of board is melted it's an obvious shaky deal as to whether it should even be repaired since the board quality would be questionable, but boards that look fine or at least acceptable can also turn out to have been abused (i.e. variable transistors opened up wide and/or left on full heat all day and night without usage) and in bad enough shape functionally that they won't support an element replacement or won't for long as was the case here. Also, this is a good place to mention that the boards will usually only support two to three element replacements before the lead contacts simply fail. But by that point you should have definitely gotten MORE than your money's worth relative to other options out there --- all of these things have finite duty cycles --- believe me I wish heaters lasted forever! The tech used to have enough older units he could sometimes cannabalize a board that was in functioning order, but we moved on to the 3.0 heater so many years ago and see 2.0 units so rarely that he simply doesn't have the inventory anymore. The good news is though I found a couple of stragglers in the office….
Absent Detail #2 (not from Vrip direct communications, but from initial forum post to be clear): The repair was a 2.0 which was a unit we hadn't even made or sold for many years at the time --- that said we still support them with repairs when needed and possible and just as we did with Ratm22 at that time we offer the Bro-Form upgrade (minus any repair fees that may have already been paid) to get the customer to a complete 3.0 unit for essentially the same price as a replacement glass cover alone + shipping. We do this as a courtesy and I'm proud of this fact given how many other companies (in this business and others) that simply evolve to new models and move on from old models leaving them unsupported and customers without options. Ratm22 opted for the repair instead of the upgrade because the 2.0 glass cover he had was in good shape --- all good we did the repair and sent it back --- unfortunately it didn't last indicating that the VHW 2.0 with failed element I'm assuming was purchased for what seemed like a good deal wasn't such a great deal afterall --- probably a board issue that our short bench test didn't reveal and as admitted it did work for at least a few flavorful sessions before failing.
If I could use every wand we ship new or repaired for a week or so to be 100% sure it's solid I would but that's impossible so we do the next best thing which is a quick bench test to be sure it fires up proper --- the one in question did the first time, but it didn't the second time after sent back which is why it ended up in the DOA box. Our element replacement service is just that --- we replace the element and bench test to make sure it fires up. We don't test every board component and don't even have the ability to do so in all honesty which is why we have the Bro-Form upgrade deal as a fall back if a unit is unrepairable. Thankfully most of our current heaters last at least a year if not years of daily use before needing an element replacement which usually does the trick.
Absent Detail #3: Really more of a clarification --- Vrip didn't "Lose" the wand we simply had two of them that had the tags removed during repair (initially and then when looking back at two DOA wands almost six months later) and the tech wasn't sure which was which --- a few questions later we determined which one was the right one on the first round and got it shipped with the new element. On the second round we determined that the board wasn't in good shape (at the point of contact for the leads I determined after revisiting my correspondance with the tech) which means hard usage with extended full heat standby usually or could just be a result of previous repairs of which we know there was at least the first one.
Absent Detail #4: Ratm22 actually replied to Vrip that he did want to go the route of the upgrade deal and asked how much was the difference on the last email correspondance. So from Vrip's perspective we had stoked another customer and kept things fluid and flavor --- we just never got a reply or payment for the difference? The FC.com post of the bow-out was the first we had heard again after almost six months which is why I had to ask for details.
Which brings us to Timeline: We are pretty damn good I think, but we are human and if we lose track of something or fail to get an email response off it's always unintentional. And it's always alot easier to sort if the customer follows up asking WTF within a few weeks or at least a couple of months. If six months go by as was the case here and then one reaches out asking WTF it will always be more difficult for us to sort with certainty --- that said we will always sort a satisfactory and fair solution. Please if you don't get something you ordered or sent in for repair within a couple of weeks (assuming domestic) please just send us a note --- we'll sort it!!! Always do. Our tech that does these repairs is third party --- he is a friendly and virtually always capable of repairing the wands, but doesn't work out of the shop so not the same level of oversight we have on the glass production for instance.
So all of this said we want all of our customers happy and even though this CS event falls into ground breaking first-time-for-everything circumstance we'll do our best to sort out a functioning 2.0 heater for Ratm22 and our generous and more than fair I believe Bro-Form upgrade deal will stand should he decide to take advantage. I can't help but notice the Volcano digital listed as an owned piece Ratm22 and will take this opportunity to implore of you and anyone else who might read this to include the quality of the actual vapor extracted and delivered (think long term and short term effects) AND the price/function/materials of the vaporizers or vaporization systems compared into consideration to determine true VALUE. If you want to get to Flavor Country aluminum heaters and plastic bags such as those on the Volcano will never make the full trip --- they are durable and reliable, but the trade off is they won't get you to Flavor Country. Glass my friends, Glass is the path to Flavor Country…
Ratm22
Cloud Transcender
Mark, I appreciate the fast response and your quick resolution. My apologies for thinking my wand was lost. But its been over a year since the first repair.
The situation is just an unfortunate sequence of events that we both could say we should have been more communicative.
Thanks for sorting out the old wand. I look forward to tasting the flavor country again.
The situation is just an unfortunate sequence of events that we both could say we should have been more communicative.
Thanks for sorting out the old wand. I look forward to tasting the flavor country again.
Right on Ratm22 my pleasure…I can't guarantee how long the 2.0 straggler heaters I found will last, but will hope for the best and as far as a plan for the worst you'll have the option standing to upgrade to a complete brand new 3.0 with hand-blown glass for less than a plastic and metal replacement valve and filling chamber set on the Volcano.
I should add that as a result of the original mix up with the tech on Ratm22's and one other customer's wand in for repair we had already changed the receive and hand-off process such that we don't rely on paper tags anymore, but rather pre-addressed return packages with inserted heater in for repair and have asked the tech to only have one unit out on the bench at a time for repair so there is no chance for confusion as to which is which. So far he hasn't gotten any units c0nfused again even though I promise he still does alot of R&D!
Also, for anyone considering buying a used unit I'd excercise extreme caution especially if an older 1.0 or 2.0 unit. We didn't end up selling very many of these or selling them for very long and swapped what has to be almost all of them out for 3.0s (either for Bro-Form or Free depending upon timeline of use and relative warranty period) as they were extremely sensitive to a lack of an effective ground at the outlet (common even in new construction) and/or power supply that wasn't super clean sine wave (also common even on-grid). The 3.0 heaters have proven so robust and durable even in less than ideal circumstances that we will be using the same heater moving forward into our next gen VHWs and continue to sell the existing model as what I firmly believe to be the best value in vapor in terms of dollar cost to quality of vapor delivered. More on these coming including some pics as soon as we produce what should be the production equivalent proto….it's been a long journey including many new tools and custom tooled joints, trial and error, but we are almost there!!!
I should add that as a result of the original mix up with the tech on Ratm22's and one other customer's wand in for repair we had already changed the receive and hand-off process such that we don't rely on paper tags anymore, but rather pre-addressed return packages with inserted heater in for repair and have asked the tech to only have one unit out on the bench at a time for repair so there is no chance for confusion as to which is which. So far he hasn't gotten any units c0nfused again even though I promise he still does alot of R&D!
Also, for anyone considering buying a used unit I'd excercise extreme caution especially if an older 1.0 or 2.0 unit. We didn't end up selling very many of these or selling them for very long and swapped what has to be almost all of them out for 3.0s (either for Bro-Form or Free depending upon timeline of use and relative warranty period) as they were extremely sensitive to a lack of an effective ground at the outlet (common even in new construction) and/or power supply that wasn't super clean sine wave (also common even on-grid). The 3.0 heaters have proven so robust and durable even in less than ideal circumstances that we will be using the same heater moving forward into our next gen VHWs and continue to sell the existing model as what I firmly believe to be the best value in vapor in terms of dollar cost to quality of vapor delivered. More on these coming including some pics as soon as we produce what should be the production equivalent proto….it's been a long journey including many new tools and custom tooled joints, trial and error, but we are almost there!!!
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SoulCaptivesAreFree
Hazemaniac
wow! that's some serious role model customer service here mark! keep up the great work 
btw any news on the 4.0/gong version?
btw any news on the 4.0/gong version?
Thanks SoulCaptivesAreFree we take pride in sorting customers all the way through no matter what it takes and given the nature of our product model and the range of usage possibilities by the range of customer preferences it sometimes takes a few rounds. Anyone who has inhaled a proper Vrip knows the pay off though and for us as a business the pay off is long term loyalty as it's hard to inhale subpar vapor once you've experienced how good the Higher Aromatherapy tastes and feels. And if you like the ritual and conditioning factor of packing bowls and pulling your vapor through water and/or ice like taking good old fashion bong rips or bubbler pulls Vrip simply can't be matched and we have the patents to ensure it stays that way for some time to come.
The 4.0 version or really 4.20 version since we have already evolved it twice from the original concept is what I was referencing as coming soon at the end of the last post. We've gone through quite a few protos and created some really cool highly functional pieces in the process that unfortunately just don't translate to production and reasonable cost easily or had one or another issue I want solved before we go to production. So we've tooled and re-tooled and feel we've pretty much gotten it figured out how it needs to go (knocking on wood so as not to jinx) --- just one more jig and one or two more tools if we can't make one we already have work with a little mod. Each round of tooling costs us time and resources in the shop and given that we are pretty much always scrambling to keep up with demand it's a balance we must find so the new stuff always comes about slower than I'd like it seems, but it is coming….stay posted!
We currently are the only system I know of that is truly 100% glass heating, extraction, and delivery path assuming use of the Vrip glass screens, but you do still need the external medical grade silicon compression o-ring and tip seal for proper usage --- the next generation system elimiates these external silicon components yet maintains the ability to "finesse" the temp mid pull by cracking or maintaining a full seal between the wand and the intake. The price will have to go up a bit, but for those as flavor and polarity obsessed as I am it will still be a relative bargain compared to other high-end vapes out there still heating, extracting and often deliverying through materials far from fit for the highest of vibrational and therapeutic essences IMHO.
Your subtitle of Hazemaniac has me digging through the jar collection for some Island Sweet Skunk (Hawaiian Haze x Banana Skunk) for this morning's R&D session. Cheers! If you're a Hazemaniac and in the Pacific Northwest be sure to check our brother at Vaporcafe.org out --- you won't be disappointed.
The 4.0 version or really 4.20 version since we have already evolved it twice from the original concept is what I was referencing as coming soon at the end of the last post. We've gone through quite a few protos and created some really cool highly functional pieces in the process that unfortunately just don't translate to production and reasonable cost easily or had one or another issue I want solved before we go to production. So we've tooled and re-tooled and feel we've pretty much gotten it figured out how it needs to go (knocking on wood so as not to jinx) --- just one more jig and one or two more tools if we can't make one we already have work with a little mod. Each round of tooling costs us time and resources in the shop and given that we are pretty much always scrambling to keep up with demand it's a balance we must find so the new stuff always comes about slower than I'd like it seems, but it is coming….stay posted!
We currently are the only system I know of that is truly 100% glass heating, extraction, and delivery path assuming use of the Vrip glass screens, but you do still need the external medical grade silicon compression o-ring and tip seal for proper usage --- the next generation system elimiates these external silicon components yet maintains the ability to "finesse" the temp mid pull by cracking or maintaining a full seal between the wand and the intake. The price will have to go up a bit, but for those as flavor and polarity obsessed as I am it will still be a relative bargain compared to other high-end vapes out there still heating, extracting and often deliverying through materials far from fit for the highest of vibrational and therapeutic essences IMHO.
Your subtitle of Hazemaniac has me digging through the jar collection for some Island Sweet Skunk (Hawaiian Haze x Banana Skunk) for this morning's R&D session. Cheers! If you're a Hazemaniac and in the Pacific Northwest be sure to check our brother at Vaporcafe.org out --- you won't be disappointed.
SoulCaptivesAreFree
Hazemaniac
oh i guess i missed the part of your last post about the new model lol
but nevertheless cool to have it spelled out more detailed again - thanks
btw there is one more all glass vape out there, the gnome. It doesn't have the exact temperature control of the vrip, but tastewise it's on the same level as the vhw. out of all the vapes i have/had: volcano, cloud, solo, herborizer, etc... the vhw and the gnome deliver the best taste (lotus is close though)
hope you had a nice session with that ISS, it's a nice hazy strain indeed! had the chance to try it while living in spain
btw not the only nice haze they have around in spain, god how i miss being there
Yeah bro just checked the Gnome and stoked you're right it is all glass heating, extraction and delivery assuming you're using a glass screen and with a glass delivery tool. It's very similar to a concept we tried years ago (virtually identical except we had a titanium coil on the outside to keep the heat there longer) that I just couldn't go to market with because of the butane torch requirement (didn't want the brand association with that sort of ritual), but if you can get over the extra time torching, technique required, and the hot a$$ glass it does work really well with no electricity required and delivers superb flavor. I still used one of our prototypes up until last year when I started using a ThermoVape while snowboarding or mountain biking. Usually just take a full size Vrip or two in the truck with an inverter though before hitting it and am good for at least four hours or so! At only 60W the VHW is ultra efficient so friendly for off-grid applications as long as you've got a pure sine wave inverter.
Some people think I'm crazy, but it's really all about the polarity of the convective hot air you're extracting with and then inhaling --- terpenes (flavor for those not familiar) are polar molecules and if the extraction is done with heat from a metal or metallic ceramic element or path (the vast majority of vaporizers) the full flavor spectrum of flavor simply can't be expressed as is the case if the heat comes from a glass or quartz encapsulated element and the physics of the extraction chamber enables relatively fast extractions. And I'll venture to say it's better to inhale air that hasn't been polarized by a metallic element or the heated convective air/vapor path containing metal as well, but that is just my gut feeling and anecdotal experience. Someday the science will be there I'm confident.
Yeah bro nice session with the ISS and a little pure gold oil this am…wish I had more of it left over from last year's harvest!!! Have heard nothing but good things about Spain and am stoked that our busiess has picked up over there quite a bit over the past few years. It's on the bucket list for a visit shortly….great kite surfing too so stoked!
Some people think I'm crazy, but it's really all about the polarity of the convective hot air you're extracting with and then inhaling --- terpenes (flavor for those not familiar) are polar molecules and if the extraction is done with heat from a metal or metallic ceramic element or path (the vast majority of vaporizers) the full flavor spectrum of flavor simply can't be expressed as is the case if the heat comes from a glass or quartz encapsulated element and the physics of the extraction chamber enables relatively fast extractions. And I'll venture to say it's better to inhale air that hasn't been polarized by a metallic element or the heated convective air/vapor path containing metal as well, but that is just my gut feeling and anecdotal experience. Someday the science will be there I'm confident.
Yeah bro nice session with the ISS and a little pure gold oil this am…wish I had more of it left over from last year's harvest!!! Have heard nothing but good things about Spain and am stoked that our busiess has picked up over there quite a bit over the past few years. It's on the bucket list for a visit shortly….great kite surfing too so stoked!
SoulCaptivesAreFree
Hazemaniac
yeah they like the vrip over there 
your spanish retailer actually is a friend of mine and all his raving about the vrip convinced me to get one too.. was a huge eye-opener back then, i have moved on since to other vapes because the handling of the vhw was too delicate to permanently integrate it in my everyday routine. but the vhw was the catalyst in converting me to a full time vaporist, so it will always have a special place in my heart - good time, i guess, to say: thank you mark
your spanish retailer actually is a friend of mine and all his raving about the vrip convinced me to get one too.. was a huge eye-opener back then, i have moved on since to other vapes because the handling of the vhw was too delicate to permanently integrate it in my everyday routine. but the vhw was the catalyst in converting me to a full time vaporist, so it will always have a special place in my heart - good time, i guess, to say: thank you mark
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xxxmota
New Member
Brand new vriptech vapor heat wand owner. Could not find this anywhere in Canada so I ordered from where I buy my glass in California. I was expecting poor results first time but was very wrong. I followed exact directions from all the videos and it worked amazingly. Huge blue vapor clouds and I'm loving it. I'm using a mobius clear bubbler and a zob ufo.
How long can I leave the unit on during vaporization sessions to avoid any harm to the device?
How long can I leave the unit on during vaporization sessions to avoid any harm to the device?
Right on SoulCaptivesAreFree stoked to have contributed to the transition to full vapor. Our gear definitely is not for everyone or every session depending upon context (we have a number of well equipped customers that only bust it out for appropriately special occasions or with their more careful and conscious vapor partners or for solo sessions) and we have long considered ways to balance the interests with a material that has the benefits of glass, but is stronger than glass --- catch 22 there is the cost would be so high to build something like this out of quartz or zirconium only the wealthiest of our customers would be able to afford --- and they're the ones that don't have to worry about replacing a broken piece! So for now at least glass is the best balancing of quality of inhalation attainable and durability by cost associated interests. I'll commence tonight's R&D session with some Cheezecake Haze (Cheeze x silver haze) then finish with some Bubba Dog so I'll be able to sleep when the time comes and hope for better answers, but so far that's the best we've got!
XXXmota welcome to the Vrip Higher Aromatherapy family. You've got a couple of super nice set-ups there it sounds like --- we get quite a few customers raving about the mobius pieces used with the Vrip! You're good leaving the VHW on full heat all day and all night as long as you're using it every few minutes as with a typical session or have it sitting horizontal on a heat proof surface. The problems occur when people leave them on full heat inverted in one of our stands or a coffee mug or similar as the heat rises and will eventually back up into the housing and the board can be damaged --- also you'll go through tip seals that way as the heat will build up well beyond the temp limits for the medical grade silicon if the VHW isn't taken in and out of the stand for usage. That said the stands or mugs that allow it to stand inverted while heating up will heat it up faster and give you a little extra heat at the time you could use it to get the extraction going faster: first pull. Any other questions feel free to hit us up at info@vriptech.com or here and we'll get you sorted. Sounds like you've already got the technique mastered though! Milk it blue….
XXXmota welcome to the Vrip Higher Aromatherapy family. You've got a couple of super nice set-ups there it sounds like --- we get quite a few customers raving about the mobius pieces used with the Vrip! You're good leaving the VHW on full heat all day and all night as long as you're using it every few minutes as with a typical session or have it sitting horizontal on a heat proof surface. The problems occur when people leave them on full heat inverted in one of our stands or a coffee mug or similar as the heat rises and will eventually back up into the housing and the board can be damaged --- also you'll go through tip seals that way as the heat will build up well beyond the temp limits for the medical grade silicon if the VHW isn't taken in and out of the stand for usage. That said the stands or mugs that allow it to stand inverted while heating up will heat it up faster and give you a little extra heat at the time you could use it to get the extraction going faster: first pull. Any other questions feel free to hit us up at info@vriptech.com or here and we'll get you sorted. Sounds like you've already got the technique mastered though! Milk it blue….
Herbalist23
Well-Known Member
Hey ShadowVape(Mark?), I would like to know what temp range I could expect with the VHW, I know from searching in this thread (and generally), that its difficult to tell the exact temp range but maybe approximately? I'm also vaping herbs with low boiling points at about 266°F for example!
Hopefully I'm receiving my VHW today so I could try on my own, but though it would be nice to know!
I was purchasing my VHW from verdampftnochmal.de, the first unit I got wasn't working, the led was glowing and the handle was a bit warm on the end but no heat up in the heating element?
I then contacted verdampftnochmal.de and they where so kind to send me another unit,
the last one they got!
The guy I talked to (Andy/Carsten?) said he ordered a batch from you a few weeks ago, but didn't get a response from you, maybe you can check that, because its the only retailer here in Germany to get the VHW!???
Thanks in advance
Herbalist23
Hopefully I'm receiving my VHW today so I could try on my own, but though it would be nice to know!
I was purchasing my VHW from verdampftnochmal.de, the first unit I got wasn't working, the led was glowing and the handle was a bit warm on the end but no heat up in the heating element?
I then contacted verdampftnochmal.de and they where so kind to send me another unit,
the last one they got!
The guy I talked to (Andy/Carsten?) said he ordered a batch from you a few weeks ago, but didn't get a response from you, maybe you can check that, because its the only retailer here in Germany to get the VHW!???
Thanks in advance
Herbalist23